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Staybridge Suites Waterloo - St. Jacobs Area by IHG

3.0 star property

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Photo gallery for Staybridge Suites Waterloo - St. Jacobs Area by IHG

Restaurant
Point of interest
Exterior
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10 Benjamin Rd, Township of Woolwich, ON, N2V 2J9
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪1 min walk‬
  • Place, St. Jacobs Outlets
    ‪2 min walk‬
  • Place, St Jacobs Farmers Market
    ‪3 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, Kitchen

Standard Room, Kitchen | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, Kitchen

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

9.6 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Communications Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,286 reviews
The price is CHF 74
includes taxes & fees
29 Mar - 30 Mar
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

About this property

Staybridge Suites Waterloo - St. Jacobs Area by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, a children's pool and dry cleaning are on-site. Change of towels is available on request
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. 55-inch LED televisions come with digital channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Waterloo - St. Jacobs Area by IHG. During your stay, you're just a quick walk from St. Jacobs Market District Visitor Information Centre. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from University of Waterloo and 7 minutes from Wilfrid Laurier University
  • Dogs welcome for a fee
Staybridge Suites Waterloo - St. Jacobs Area by IHG offers its guests a kids' pool, an indoor pool, and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A library, a vending machine, and laundry facilities are also featured at the business-friendly Staybridge Suites Waterloo - St. Jacobs Area by IHG. Free self parking is available.

This 3-star Township of Woolwich hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Golf clubs/equipment
  • Indoor pool
  • Library
  • Shopping centre
  • Splash pad

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms
  • Splash pad

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Weight limit: 66 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Township of Woolwich
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Staybridge Suites Waterloo St. Jacobs Area Aparthotel
Staybridge Suites Waterloo St. Jacobs Area
Aparthotel Staybridge Suites Waterloo - St. Jacobs Area

Staybridge Suites Waterloo - St. Jacobs Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 800 reviews
Rating 8 - Good. 194 out of 800 reviews
Rating 6 - Okay. 52 out of 800 reviews
Rating 4 - Poor. 23 out of 800 reviews
Rating 2 - Terrible. 29 out of 800 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place!
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Waterloo right next to St Jacob’s market and many antique shops.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrienn

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room!
Stayed 1 night in Nov 2025

10/10 Excellent

Bernhard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service Great food Great people
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness
Staff were all excellent. Very friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Very spacious. We had a 2 bedroom suite that had a small living room and kitchen area with a fridge, dishwasher, toaster oven and stove top. Great breakfast. Across the road from St. Jacob’s Market.
Stayed 2 nights in Nov 2025

10/10 Excellent

ROGER

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Really clean and new feeling, in all aspects. The room was beautiful and minimalist—which is so helpful for cleanliness! The staff was very helpful and friendly. Breakfast was really great for a “continental” listing—we had eggs, hashbrowns, bacon, waffle maker, bread/bagel/muffin trays, yogurt bar and more!
Stayed 1 night in Nov 2025

10/10 Excellent

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Room clean comfortable and very nice. The breakfast choices are very good and tasty as well. Hot coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Carrie

The per night price is way too high for the 'experience', room and overall service. I would not go back
Stayed 2 nights in Nov 2025

10/10 Excellent

Wilma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent and the breakfast is really good. Special nod to Diana at the front desk she always makes us feel welcome. The room is spacious and affordable
Stayed 2 nights in Aug 2025

10/10 Excellent

PAUL, Montreal North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel whenever we visit the family! Good breakfast variety and the staff is professional and courteous!
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities
The room was displayed to recognize our anniversary. Very thoughtful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Taryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Would like a change in food options as we frequent the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
A ok
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice layout. Good buffet breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Clean, fresh and spacious.
Stayed 1 night in Oct 2025

6/10 Okay

Bethany

Business traveller
Liked: Staff & service
Hotel room was old and tired, dishes and cutlery were dirty and put away, toilet handle was almost broken off… dishwasher was sitting crooked in the cabinet… definitely not the nicest place I’ve stayed.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with some minor issues

Overall,.a good comfortable hotel. But there were some small.issues. At the reception, the credit card reader didn't work, the shower switch in the room was loose, the TV remote was not working..But the breakfast was decent and the service staff very polite.
Stayed 1 night in Oct 2025