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Mstar Hotel

3.0 star property
VIP Access

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Photo gallery for Mstar Hotel

Front of property
1 bedroom, premium bedding, in-room safe, desk
Reception
Junior Room, 1 King Bed | Living area | Flat-screen TV
Coffee and/or coffee maker

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Place, Kitimat Museum and Archives
    ‪1 min walk‬
  • Place, City Centre Mall
    ‪2 min walk‬
  • Place, Kitimat General Hospital and Health Centre
    ‪7 min walk‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 405 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Microtel Inn & Suites by Wyndham Kitimat
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 221 reviews
The price is CHF 117
includes taxes & fees
6 Feb - 7 Feb
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About this property

Mstar Hotel

Hotel connected to a shopping centre in Kitimat with free parking
Coffee/tea in a common area, a meeting room and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
Mstar Hotel offers 42 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Mstar Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from City Centre Mall. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from City Centre Mall and 9 minutes on foot from Kitimat General Hospital and Health Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mstar Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. WiFi and wired Internet are free in public spaces. Mstar Hotel also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Kitimat hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 4 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 334 out of 412 reviews
Rating 8 - Good. 55 out of 412 reviews
Rating 6 - Okay. 12 out of 412 reviews
Rating 4 - Poor. 3 out of 412 reviews
Rating 2 - Terrible. 8 out of 412 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrie

Business traveller
Liked: Cleanliness, staff & service, amenities
clean and spacious room - super comfy bed great coffee
Stayed 3 nights in Oct 2025

8/10 Good

Graham, Kelowna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine but hotel didn't offer anything special
Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very nice, immaculately clean. Fun elephant made of towels when you walk in. Haha A motivational quote. Overall was there for 5 days and it was excellent!
Stayed 3 nights in Oct 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are exceptional. The location is very walkable and the hotel is in great condition
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

8/10 Good

Ginger

Stayed 1 night in Oct 2025

10/10 Excellent

Elysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very well equipped and clean. I stayed for six nights on business and found it's location in the city center to be very convenient. There are a few restaurants immediately surrounding the hotel, and a big grocery store around the corner. The room was very large and I appreciated having access to coffee/tea not only in my room, but also downstairs. Staff was very nice.
Stayed 6 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Central location. Quiet in room at night.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenneice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the front desk folks answered all my questions. Great stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Riley

Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room ❤️ Very spacious. Super comfortable bed. Slept like a baby. Great coffee and very hospitable staff
Stayed 1 night in Sep 2025

10/10 Excellent

Briana, Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Stayed 2 nights in Sep 2025

4/10 Poor

Jeff

Business traveller
Disliked: Staff & service
Made arrangements for a very late arrival and a late checkout the day before. Arrived to find out they had cancelled my reservation 30mins prior to my arrival. Checkout was not good either they wanted to charge me a whole extra night just to get an extra hour on check out. Not very helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Catlyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ladiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever

It was a great room! Really clean and comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very clean, well maintained and very quiet!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mudassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and new!
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and clean. Hotel was fine but mall in which it is located is in need of a face lift.
Stayed 2 nights in Sep 2025

10/10 Excellent

Belle

Stayed 3 nights in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service, room comfort
Room was large and clean. Staff was friendly. Hallway carpets definitely need replacing, lots of stains. I think it was a bit overpriced for the amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was so friendly. Lots a places close by that you can walk too. Would definitely stay here again.
Stayed 7 nights in May 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025