I stayed at this location twice in a 3 month period-the first time I rented 2 rooms(adjoining), for my daughter's birthday, for her and her girlfriends, and myself, the 2nd time for my daughter's girlfriends b-day, rented another 2 rooms- the price and the indoor pool were the 2 things that drew me there, as it certainly wasn't the customer service, the other amenities, and MOST CERTAINLY NOT the cleanliness! I didn't expect the Grand Hyatt with we 2000 thread count sheets, but damn, I didn't expect to have someone's loogie in the shower or hair, it was so gross. In both rooms. The big guy that manages, or owns, I'm not sure, was SO rude and blatant about his dislike/distrust of me, for what reason I don't know, but to the extent, he watched us unload our car and go into the rooms, from right outside of the lobby door. Anyway, not that my review means anything, I just don't think people and establishments should get away with being nasty people and disrespectful by allowing families to go into filthy rooms, believing and TRUSTING that the place they are giving their money to, has done the bare minimum of at least trusting that they can have a clean space. Be better, you wouldn't appreciate that serviceđ
