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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

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Superior Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Vending machine
Lobby
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

Explore the area

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5334 Central Avenue Pike, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel in Knoxville with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn Knoxville North - Merchants Drive. During your stay, you'll be within walking distance of Knoxville Expo Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a vending machine and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from University of Tennessee and 6 minutes from Knoxville Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Red Roof Inn Knoxville North - Merchants Drive. Free self parking is available.

Smoking is allowed in designated areas at this Knoxville hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.8
Rating 10 - Excellent. 244 out of 1008 reviews
Rating 8 - Good. 311 out of 1008 reviews
Rating 6 - Okay. 163 out of 1008 reviews
Rating 4 - Poor. 98 out of 1008 reviews
Rating 2 - Terrible. 192 out of 1008 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

robert

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Anyeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

teanna

Stayed 1 night in Jun 2025

8/10 Good

Yoandys

Stayed 2 nights in Jun 2025

6/10 Okay

Darren

Stayed 2 nights in Jun 2025

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated clean and in a safe neighborhood. Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tameica

Liked: Cleanliness, property conditions & facilities
The property was nice
Stayed 7 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A place to sleep and nothing else

The room had an extension cord running to the AC . The Ac also rattled noisily , like an ice machine. Microwave was plugged into the lamp and the tv had blurry and poor resolution. Desk chair was very old, broken and pleather flaking off. The space was mostly clean, but smelled damp. Sheets and bathroom clean, but pillow was extremely hard. Complimentary breakfast was completley depleted of food when we came down at 7:45 AM. Juice machine put of order. No batter for the waffles. No milk for cereal. No coffee. Employee walked in, and saw everything was empty, and did not refill. The lady who check us in at the desk was wonderful, but the morning staff was rude and ignored us when we asked for more food for the breakfast bar. You absolutely get what you pay for here.
Stayed 1 night in Jun 2025

8/10 Good

Pablo

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place is ok for the money you pay. The smell in the room wasn’t the best though.
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Stayed 2 nights in Jun 2025

6/10 Okay

Carla

Liked: Staff & service
We were shocked to have to place a 100 deposit, it is not on the website. Breakfast only had toast and cereal with a waffle. No fresh fruit, yogurt or variety of items.
Stayed 1 night in Jun 2025

6/10 Okay

Charissa

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
This property has the basics of a place of where to lay your head for the night. You get what you pay for the price. There is no warm breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Konny

Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Stayed 1 night in Jun 2025

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, room comfort
Was ok for pet friendly. Remodeled older motel. Lots of cut corners. This area of Knoxville is very dated and run down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

2/10 Terrible

Jackson

Disliked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Konny

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities, room comfort
It was a very clean and comfortable hotel/room
Stayed 1 night in May 2025

6/10 Okay

Olivia

Travelled with partner
Liked: Cleanliness, staff & service
Walls were paper thin. We could hear every word of the neighbors conversation. The couch was faux leather and the exterior was peeling off. Pillows were flat with no support. Between the uncomfortable bed and noise with the hotel, there was no rest.
Stayed 1 night in May 2025

8/10 Good

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Darren

Stayed 4 nights in May 2025

6/10 Okay

Darren

Stayed 3 nights in May 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people great location, beds are a little firm. Overall nice stay.
Stayed 1 night in May 2025

2/10 Terrible

Nolan

Stayed 2 nights in May 2025