Hotel Okura Kobe

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Okura Kobe

Enjoy a delicious meal at our central buffet area, featuring a variety of food and drinks on display.
Experience the sleek, contemporary design of this hotel, featuring a striking vertical facade with a pattern of illuminated windows.
Experience the inviting atmosphere of our lobby, featuring a stunning chandelier, comfortable seating, and a beautiful floral arrangement.
Conference room with high ceilings, round tables, and large windows offering views of the surrounding landscape.
Children can play on tricycles and a pedal car in this outdoor play area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking available
  • Room service

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪1 min walk‬
  • Kobe Harborland
    ‪7 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Run of the House (Bed and Smoking types are not guaranteed)

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Standard Double Room, Non Smoking (16-27F, Authentic floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.4 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Deluxe Single - Non-Smoking

  • Sleeps 1

Stateroom, Suite, Annex Twin

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Standard Twin

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Twin

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Deluxe Single

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Double - Non-Smoking

  • Sleeps 2

Deluxe Single

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Standard Triple

  • Sleeps 3

Deluxe Triple

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Other

  • Sleeps 6

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Standard Single

  • Sleeps 1

Deluxe Triple

  • Sleeps 3

Stateroom, Suite, Annex Double

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Stateroom, Suite, Annex Japanese-style

  • Sleeps 5

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Twin

  • Sleeps 2

Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Standard Twin

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 2

Deluxe Single

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Triple

  • Sleeps 3

Standard Single

  • Sleeps 1

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Standard Single

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Main Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Main Floor Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Japanese Western Room

  • Sleeps 4
  • 2 Double Beds

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Authentic Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Authentic Floor Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Main Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Run Of House

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Queen Suite Smoking

  • Sleeps 2
  • 1 Queen Bed

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Twin Suite Non smoking

  • Sleeps 2
  • 2 Single Beds

Authentic Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Twin Suite Smoking

  • Sleeps 2
  • 2 Single Beds

Authentic Floor Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Main Floor Deluxe Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

Main Floor Standard Triple Room Non smoking

  • Sleeps 3
  • 3 Single Beds

Main Floor Standard Room Non smoking

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

[Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

[Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

[Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2
  • 2 Double Beds

[Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2
  • 1 Queen Bed

[Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2
  • 2 Single Beds

[Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

  • Sleeps 6
  • 2 Single Sofa Beds and 4 Single Beds

[Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

[Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants and health club
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Okura Kobe offers 468 accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Okura Kobe. During your stay, you're just a quick walk from Meriken Park. Free WiFi in public areas, free train pick-up service and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Meriken Park and 5 minutes on foot from Kawasaki Good Times World
  • Free train station pick-up and train station drop-off shuttle service
Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
MAIN BAR EMERALD(BAR) – On-site bar.
SAZANKA(TEPPANYAKI) – This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) – This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 54 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it was great. When I come back to Kobe I will be booking here again.
Stayed 9 nights in Apr 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended the ocean view suit. Room is clean and spacious. Staff is very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnghwan

Business traveller
Liked: Amenities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Hotel Okura Kobe many times and highly recommend it when traveling to Kobe or the Kansai Area generally. Excellent service and excellent breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We must have been upgraded to a water view room because I don't remember booking one. In any case, the view was stellar (I could watch that Ferris wheel at night for 30 minutes and not see a repeated light pattern), as was the rest of the hotel. The breakfast buffet offers an excellent range of Western and Japanese options. Housekeeping performed excellently and consistently, which is rarer than you might think. Nearby dining and shopping options were great, although many public transit options require a 10-15 minute walk. Taxis are easy enough, however.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pornchai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and our room had great views over the harbour. Only 5 minute walk to Chinatown and shopping areas. Port and City loop buses stop right outside hotel and give easy access to Various areas and to Shin-Kobe station for Nunobiki Falls and herb garden which are well worth a visit. Only slight downside was the elevated roadways near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel

The hotel rooms were a great size for Japan and we were glad we chose to have the breakfast included. There was a language barrier but the staff did their best to help us. The free shuttle to Sannomiya station was really helpful and we used it several times
Stayed 3 nights in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel large clean rooms great breakfast and wonderful staff
Stayed 3 nights in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view Very responsive staff Room service was excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were so kind and attentive. Helped us with wheel chair rental and taxi reservation to the airport. Coin laundry was so helpful. Our room was always kept clean. Stayed in room 1517 and the view from the window was amazing!. We had breakfast buffet for 6 mornings at Ariake. Never get tired of the food, especially the French toast! We would definitely come back to stay at Okura. Thank you,
Stayed 6 nights in Feb 2025

10/10 Excellent

Nerry, Sherman Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room clean and spacious
Stayed 4 nights in Feb 2025

10/10 Excellent

KAZUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mateusz, Schaumburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Taksabhongse

Stayed 1 night in Jan 2025

10/10 Excellent

Mami, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel. Attention to details is exquisite. Awesome breakfast buffet. Cafe on the lobby floor has great pastries. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria del Carmen, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location by the bay. Huge hotel. Very clean & spacious, a bit outdated though. Staff super friendly that go out of their way to help you.
Stayed 1 night in Jan 2025