Un parking sans voiturier gratuit, le Wi-Fi gratuit dans les parties communes et un service de transfert gratuit depuis la gare se trouvent Ă votre disposition dans ce ryokan non-fumeurs. Service de transfert de l'hĂŽtel Ă la gare est disponible gratuitement.
Rakuyu propose de nombreux services de choix comme un distributeur d'eau. Vous profiterez de l'accĂšs gratuit au Wi-Fi dans les espaces communs. Vous pourrez profiter d'un service de transfert depuis la gare et d'un service de transfert de l'hĂŽtel Ă la gare gratuitement. Un parking en libre-service est disponible.
Old hotel. Welcoming staff
Traditional room furniture damaged. Futon extremely thin, even if put 2 over each other. Fantastic lake view with sunset.
Thin walls, could hear people walking in room over us.
Bathroom had strong urine smell. No ventilation in shower.
Varied breakfast but nothing western.
Awful coffee at reception.
Do not.recommend
Personnel is amazingly polite and helpful. Dinner and breakfast is an awesome discovery of Japanese gastronomy.
Views from hotel lobby and room is breathtaking. Highly recommended
We choose the perfect location staying at Rakuyu. The room was beautiful the view overlooking the lake was picture perfect. The onsen was very clean and very relaxing. I would stay again.
The staff was very friendly and helpful. Our room was amazing and the hotel was centrally located. The complimentary breakfast, cocktail hour and heavy appetizers were great! We had a wonderful time at Rakuyu and would highly recommend this hotel.
Beautiful views and at walking distance to funicular, the Ryokan was clean and had a gorgeous view of the lake as advertised. The Onsen were well attended, very clean and peaceful. The lounge was very nice, had plenty of food and variety. My only complaint is that the staff doesnât inform guests of available tours - there was one tour available to stargazing and we did not find out until the next morning when we were leaving for example, they have no dinning recommendations and donât seem too happy to come pick you up with the shuttle, kind of frowning and upset, they donât even greet you.
Lovely place - very spacious room that felt super luxurious after Tokyo. If you donât mind walks or bike rides, itâs a great location with wonderful view of the lake. Fuji is not visible but we didnât mind going out to catch views on clear days.
Onsen was wonderful. Also the breakfast buffet was good and varied and the cocktail hour hors dâoeuvres were reasonably substantial.
Staff were helpful. The shuttle from train station does not operate in the middle of the day which was annoying because lots of people arrive from Tokyo then and we could not get a taxi so had to walk with our bags about 1.5km. If an issue for you, donât arrive in this window. Better yet, the hotel will read this and change this policy :)