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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property

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Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
2 bars/lounges
Separate bathtub and shower, rainfall showerhead, designer toiletries
2 bars/lounges
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Place, Milan Mela
    ‪7 min walk‬
  • Place, Science City
    ‪18 min walk‬
  • Place, New Town Eco Park
    ‪31 min drive‬
  • Airport, Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪44 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 1 Queen Bed, City View, Tower

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 Double Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Living room | 52-inch LED TV with satellite channels, TV

Luxury Suite, 1 Bedroom, City View

  • City view
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 1 Bedroom, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Premium bedding, memory-foam beds, minibar, in-room safe

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Room, 2 Single Beds, City View, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Exclusive Room, 2 Single Beds, City View, Tower

  • City view
  • 49 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for House, 1 King Bed

Premium bedding, memory-foam beds, minibar, in-room safe

House, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/cafe. Housekeeping is available on request.
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Kaya Kalp has 7 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. During your stay, you'll be connected to the convention centre and just a quick walk from Milan Mela. Features include free self-parking, plus 4 restaurants and 2 bars.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with facials, body treatments or massages at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from New Market and 10 minutes from Howrah Bridge
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

Grand Market Pavilion – This restaurant serves breakfast, lunch and dinner.
Royal Vega – This restaurant specialises in vegetarian cuisine and only serves dinner. Open selected days.
Ottimo Cucina Italiana – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open selected days.
Avartana – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
The Sky Point – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Avartana
  • Grand Market Pavilion
  • Ottimo Cucina Italiana
  • Royal Vega
  • The Sky Point

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 60,000 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 322 reviews
Rating 8 - Good. 37 out of 322 reviews
Rating 6 - Okay. 19 out of 322 reviews
Rating 4 - Poor. 11 out of 322 reviews
Rating 2 - Terrible. 20 out of 322 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

FAZLE, KOLKATA

Stayed 1 night in Feb 2026

10/10 Excellent

Aaron, Santa Fe

Stayed 4 nights in Jan 2026

10/10 Excellent

debmalya

Stayed 1 night in Jan 2026

10/10 Excellent

debmalya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Above and beyond expectations- one of the cleanest 5 star hotels I have been to and the service was excellent !!
Rooftop Bar with live music
Stayed 1 night in Jan 2026

6/10 Okay

Baishakhi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in with Sambhava was perfect. Room was great - but dust inside the closets. Front desk often did not understand what we needed. Breakfast at the Pavillion kitchen was chaotic to say the least. Parking was difficult, again, because of communication gap.
Stayed 6 nights in Jan 2026

8/10 Good

Kakali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regularly stay at ITC Royal Bengal whenever I visit Kolkata, and since 2022 it has been my preferred hotel for my trips to India. I usually stay for 2–3 weeks each year, and the hotel generally offers a high standard of comfort and hospitality. A special mention to Jay from the Bell Desk, who has been assisting me since my first stay and always remembers me—something I truly appreciate. While the overall stay was comfortable, my breakfast experience this time was disappointing. On multiple mornings, service was slow, I was not attended to promptly, and simple orders took an unusually long time despite arriving early. The breakfast area felt understaffed and poorly coordinated. That said, I want to highlight the excellent service recovery by Debdut Mukherjee, who handled the situation with patience, empathy, and professionalism. He took the time to listen and personally ensured I was taken care of, which made a significant difference. I would also like to acknowledge Rishav and Rohan at the Front Desk, and Traishik from the breakfast team, for their courteous and welcoming behavior. There is room for improvement in breakfast service coordination, but the dedication of certain team members is the reason I continue to choose ITC Royal Bengal for my stays in Kolkata.
Stayed 13 nights in Jan 2026

10/10 Excellent

Chandrima

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
9 out of 10. Everything is exceptional except 1 or 2 incident in relation to food hygiene. We stayed here 7 nights and hotel staffs been very helpful and friendly. Housekeeping staffsI Sujay, Krishna, Baban, bishu & prabitra fulfilled all housekeeping & cleaning requirements. Especially Sujay was top-notch & really helpful. Food was delicious including breakfast buffet, lunch buffet & in-room dining. Rahul, who attended us for all our needs, was excellent at his duty & very friendly. Tathagata , duty manager, helped us in many ways in terms of room preference etc, always pro-active, quick on decisions and customer oriented. Thanks to Tathagata for taking care of us when we checked-in late night after long flight. Raajdeep was really helpful. Staff Supriyo was excellent in lunch buffet. Only concern regarding Grand Pavillion breakfast /lunch buffet - staffs don’t follow hygiene norms (bare hands & no gloves), multiple food items left open in buffet however nobody from hotel management staffs bothered about it( multiple buffet manager allocated for buffet management but they were not so friendly / alert / proactive at all), seems under staffed in buffet to attend customer needs. It’s recommended to maintain hygiene so that customer can enjoy delicious items without any concern. We prefer ITC Royal over any other 5 star hotel in Kolkata for its amazing hospitality, spacious apartment option with wheelchair accessibility, friendly staffs at the entrance & excellent bellboys.
Maa Durga inside ITC Royal
Stayed 7 nights in Jan 2026

10/10 Excellent

Deep

Stayed 4 nights in Jan 2026

10/10 Excellent

Varsha, Winter Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

2/10 Terrible

Souvik

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The manager was extremely noncoperative. Didn’t provide any proper information. The property is terrible. Rooms are not worth the value.
Stayed 1 night in Jan 2026

10/10 Excellent

Bernadette, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff - from check in to Concierge to housekeeping and restaurants and especially driver - OUTSTANDING !!
Stayed 3 nights in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at ITC Royal Bengal for three nights and had a wonderful experience. Check-in was smooth, and the reception staff upgraded me to a beautiful Exclusive Room with a fantastic view of the city skyline. Service throughout the stay was excellent, from housekeeping to dining. A special mention for the in-room dining team. On the night of December 31st, my sister and I returned late from a gathering and placed an order around 2:30 a.m. Despite the late hour, the team called to confirm the order and delivered freshly cooked, hot food within an hour. That level of service and care truly stood out and made us feel very well looked after. The restaurants were equally impressive, offering high-quality food with a great variety. I also loved spending time at the Sky Lounge. I met friends there a few times and thoroughly enjoyed the live music, ambiance, and overall vibe of the place. What really sets ITC Royal Bengal apart is the balance of luxury, warmth, and professionalism. Every interaction, from the front desk to dining and housekeeping, reflected genuine hospitality. I would absolutely choose to stay here again whenever I visit Kolkata to see friends and family. Highly recommended for anyone looking for a refined, comfortable, and memorable stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at ITC Royal Bengal for three nights and had a wonderful experience. Check-in was smooth, and the reception staff upgraded me to a beautiful Exclusive Room with a fantastic view of the city skyline. Service throughout the stay was excellent, from housekeeping to dining. A special mention for the in-room dining team. On the night of December 31st, my sister and I returned late from a gathering and placed an order around 2:30 a.m. Despite the late hour, the team called to confirm the order and delivered hot, freshly cooked food within an hour. That level of service and care truly stood out and made us feel very well looked after. The restaurants were equally impressive, offering high-quality food with a great variety. I also loved spending time at the Sky Lounge. I met friends there a few times and thoroughly enjoyed the live music, ambiance, and overall vibe of the place. What really sets ITC Royal Bengal apart is the balance of luxury, warmth, and professionalism. Every interaction, from the front desk to dining and housekeeping, reflected genuine hospitality. I would absolutely choose to stay here again whenever I visit Kolkata to see friends and family. Highly recommended for anyone looking for a refined, comfortable, and memorable stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ricky

Stayed 1 night in Jan 2026

10/10 Excellent

Indrani

Stayed 1 night in Dec 2025

10/10 Excellent

Amit, Monmoth Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and services were great as expected in a five star hotel. I was quickly upgraded to a better room after some system issues, appreciated.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nitin, GLEN ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and well maintained
Stayed 2 nights in Dec 2025

10/10 Excellent

AMITABH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, prompt and helpful Food in Grand Market Pavilion was outstanding! Rooftop Bar was excellent Overall a truly 5 star visit, will gladly return to stay here again!
Stayed 3 nights in Dec 2025

10/10 Excellent

Dhritikshama

Stayed 2 nights in Dec 2025

10/10 Excellent

Senjuti

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Kolkata before our flight home and wanted to treat ourselves. Fantastic service, all staff very helpful and accommodating, nothing way too much. Pool was quiet and relaxed and a well equipped gym. Breakfast was amazing! Lots of choice with local favourites and our waiter Aditya was amazing and arrange a lovely cake for use to take away. Will certainly be coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

Huma

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaskaran Singh, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and amazing rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Mahbub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties I stayed. Staff were excellent. Breakfast spread was great. Dinner at Grand Market Pavilion is reasonably priced. Room service was good.
Stayed 7 nights in Nov 2025