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The Klagan Hotel

3.0 star property

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Photo gallery for The Klagan Hotel

Breakfast area
Superior Room | Bathroom sink
Property entrance
Lobby
Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

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Unit 25-28, Ground Floor, Block D, Warisan Square Jalan Tun Fuad Step, Kota Kinabalu, Sabah, 88000
  • Place, Kota Kinabalu Esplanade
    ‪1 min walk‬
  • Place, Centre Point
    ‪2 min walk‬
  • Place, Kota Kinabalu Central Market
    ‪5 min walk‬
  • Airport, Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪10 min drive‬

Room options

View all photos for Atrium

Atrium | In-room safe, desk, soundproofing, iron/ironing board

Atrium

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Courtyard

Courtyard | In-room safe, desk, soundproofing, iron/ironing board

Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Courtyard Triple

Courtyard Triple | In-room safe, desk, soundproofing, iron/ironing board

Courtyard Triple

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Courtyard Room

In-room safe, desk, soundproofing, iron/ironing board

Courtyard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Atrium Room

A hotel room with a bed, a TV, a desk with a computer, a chair, and a window with curtains.

Atrium Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Courtyard Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Courtyard Triple Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

The Klagan Hotel

This hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
The Klagan Hotel offers 296 air-conditioned accommodations with a safe and free newspapers. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at The Klagan Hotel, you're just a quick walk from Local Fruits Market. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine at Wanyan Rooftop Cafe, a café with ocean views
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Local Fruits Market and Anjung Kinabalu
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. The business-friendly The Klagan Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kota Kinabalu hotel.

Wanyan Rooftop Cafe – Overlooking the ocean, this café specialises in Asian cuisine.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wanyan Rooftop Cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 130.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MYR 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 3:00 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Klagan
Klagan
Klagan Hotel
Klagan Hotel Kota Kinabalu
Klagan Kota Kinabalu
The Klagan Hotel Kota Kinabalu, Sabah
The Klagan Hotel Kota Kinabalu
The Klagan Hotel Hotel
The Klagan Hotel Kota Kinabalu
The Klagan Hotel Hotel Kota Kinabalu

The Klagan Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 471 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

kwok tai

Great location, good value and friendly services
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shameel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel in the centre of the city, close to the local markets and malls. Large clean room with a safe. Decent buffet breakfast. Very friendly staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in Great area ,very safe and will book in there again Can Recommend
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

SungJin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lars

Liked: Amenities
Really nice place for the price
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are nice and the service was great
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
Close to lots of amenities
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price, rooms are fairly modern and quite clean
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

MOHD FAHAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Good to stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Sea View

The sea view from our room was great and relax. The sunset view was amazing!
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Khee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffwas first class friendly and helpful and polite
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Wai Ling

Liked: Cleanliness, amenities, property conditions & facilities
Suitable for business trip
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Soumyadeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Close to the beach and lots of shopping and eating places nearby.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Yung Wong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Front office staff, Elhnna very helpful n friendly
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in KK..recommended to everyone!! Thumbs up
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Murray

Liked: Cleanliness, staff & service
Just fine for a one night layover in KK. Check in was easy, room was clean and staff were nice. The restaurant wasn’t open the night we arrived, so that was a bit of an inconvenience but there are c-stores right next door if you need a snack etc.
Stayed 1 night in Feb 2025
Verified

8/10 Good

muzanah

Liked: Cleanliness, staff & service, property conditions & facilities
For relaxation
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Yutaka

Liked: Cleanliness, amenities
There is a mall near the hotel, which was convenient for dining and shopping. I requested a change from a double bed to twin beds and they changed it immediately. Thank you very much.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kamisah

Liked: Cleanliness, staff & service, amenities
Facilities- small fridge ..no in the room Overall Good
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Kanasen

Liked: Cleanliness
They have gave a room which was stinking. The reason given was because we booked the room online. Quite dissapointing.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Stacey-Ann

Liked: Staff & service, amenities
The location of the hotel is great, waterfront, close to Gaya Street Night Market and the Filipino Market, with a local mall across the street. No shortage of food options. If you’re going on excursions out of town, there’s easy pick up from this hotel. The buffet breakfast at the in-house restaurant is decent. My only issues, which have nothing to do with the hotel itself are: the men on every corner offering flyers for massages. It’s very annoying as it’s constant and second, the smell of rotted fish and stale gutter water that sweeps over the waterfront area. The smell comes with the territory of having fish markets close by but if someone is sensitive to smells it could be an issue so beware. The hotel is a nice refuge from all that, the staff is efficient, helpful and friendly.
Stayed 7 nights in Mar 2024
Verified

2/10 Terrible

chanil

Disliked: Amenities
거대한 바퀴벌레 두 마리가 잠자는데 목을 걸어지나감. 공포였음. 거짓말이랄까봐 바퀴벌레가 들어간 침대하부 사진까지 찍어두었음. 두마리 딱 찍힘.결국 방을 교체. 하지만 그곳에서도 편야하지 않았음. 침구에서나온 긴 머리카락이 스트레스를 발생시킴. 다시는 안간거 같음.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

wai tak

Liked: Cleanliness, staff & service, amenities
客房很清潔，設施保養很好。早餐款式很多，又美味。職員態度親切，值得光顧。
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所は非常に便利で街中の主要場所ならだいたい徒歩圏内だと思います。 朝食は種類はそれなりで、味はそこそこ美味しいです。毎日ほぼ内容固定です。 部屋は広く使いやすいですが、シンクの排水が壊滅的に悪いです。多分構造的な問題です。 シーサイドの飲食店が夜爆音鳴らすので、ホテルにも音は聞こえます。窓はどこもシールされており防音は頑張ってますが、神経質な人は気になるかも。 スタッフは基本みんな親切です。
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ligger helt centralt til vores formål, morgenbuffet var rigtig god, og så lige en måske lille ting, jeg kan godt lide når man bruger de store sæbe/shampoo dispenser, I stedet for alle de små plastik dimser, mere miljøvenligt ( tror jeg)
Stayed 2 nights in Apr 2025