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Hilton Garden Inn Hong Kong Mongkok

4.0 star property

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Photo gallery for Hilton Garden Inn Hong Kong Mongkok

Exterior
Seasonal outdoor pool
Reception
View from property
Minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
2 Soy Street, Mongkok, Kowloon
  • Nathan Road Shopping District
    ‪2 min walk‬
  • Ladies' Market
    ‪5 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪6 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Guest High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Guest)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

8.8 out of 10
Excellent
(33 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Guest High Floor)

Room, 2 Single Beds (Guest High Floor) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Guest High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Harbour View

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Harbour View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Harbour View

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 54 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Cordis, Hong Kong

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1484)
The price is CHF 134
for 1 room
includes taxes & fees
23 Jul - 24 Jul
Cordis, Hong Kong

About this property

Hilton Garden Inn Hong Kong Mongkok

Hotel with a seasonal outdoor pool, steps from Nathan Road Shopping District
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a seasonal outdoor pool. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Hilton Garden Inn Hong Kong Mongkok offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include slippers, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Hong Kong Mongkok. During your stay, you're just a quick walk from Nathan Road Shopping District. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Eagle's Garden
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Steps from Nathan Road Shopping District and 5 minutes on foot from Ladies' Market
Hilton Garden Inn Hong Kong Mongkok offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3617 square feet (336 square metres) and includes conference space. The business-friendly Hilton Garden Inn Hong Kong Mongkok also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 4-star Kowloon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Eagle's Garden – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: HKD 218 for adults and HKD 218 for children
  • A restaurant

Restaurants on site

  • Eagle's Garden

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 3,617 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power and water outage will take place on May 21, 2025 from 10 AM-6 PM. All facilities that use power will not be available during this time.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 218 for adults and from HKD 218 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 7:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hong Kong Mongkok Hotel
Hilton Garden Inn Hong Kong
Hilton Hong Kong Mongkok
Hilton Garden Inn Hong Kong Mongkok Hotel
Hilton Garden Inn Hong Kong Mongkok Kowloon
Hilton Garden Inn Hong Kong Mongkok Hotel Kowloon

Hilton Garden Inn Hong Kong Mongkok Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 407 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel. Great service.

We had a clean room with all the basic amenities. The front desk and bellman services were excellent. They provided an electric electrical adapter for the unusual Hong Kong AC outlets. They assisted with both taxi and rideshare needs and allowed us to drop our luggage off at 8 AM so we could enjoy our day before the 3 PM check-in. We were also able to check in an hour early. The elevators were always available and waits were never long. We thought the breakfast buffet was m expensive so we just went out in the morning for breakfast. The hotel is walking distance to hundreds of restaurants, markets and shops.
Stayed 1 night in Feb 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Abishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitably located.all conveniences are nearby.
Stayed 3 nights in Mar 2025

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Mar 2025

8/10 Good

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located, with all Mongkok shopping, restaurants, etc., within walking distance. Breakfast is perfect and has many choices. The baggage handling staff do an excellent job.
Stayed 4 nights in Mar 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Philips, Tokyo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel should be commended for their professionalism and politeness. It's never easy dealing with travellers. With respect to the hotel itself, hours after checking in I learnt the hotel restaurant had a confirmed case of food poisoning. There was no official notice from the hotel during my stay of this, and the restaurant continued to run operations at the restaurant as usual. This is alarming and a sign of their priority for business over public safety. The shower also had a clogged drain. The hotel is also in an unsafe area of Hong Kong. Frankly speaking, I'm surprised this is a Hilton property and am disappointed. The area smells horrible, and there are people partying loud on the street nearby every night. I'm afraid to be on the streets at night in that area. There is also no hotel bar, and no mini bar.
Stayed 3 nights in Feb 2025

6/10 Okay

Brian

Travelled with partner
Disliked: Amenities
No English tv . Just 2 channels that replay
Stayed 4 nights in Feb 2025

8/10 Good

Rita

Travelled with family
Liked: Staff & service
I didn’t like the fact that they ask for all of our passports. Why does that matter?
Stayed 2 nights in Feb 2025

8/10 Good

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Mai

Business traveller
Liked: Cleanliness
No adapters, room small with the price
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

CHU XU

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service Kenny
Stayed 2 nights in Jan 2025

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Hong Kong, we love the Hilton Hotel chain and Hilton Garden Inn didn’t disappoint. Room always made up beautifully, floors and bathroom clean, mattress very comfortable and block out blinds made it easy to sleep. Close to transport and street food. Great restaurants near by. Highly recommend
Stayed 10 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Ang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Joe) was very help when my wife was sick and seeking for help. He helped us to contact the insurance company and the hospital, and finally we got what we needed.
Stayed 4 nights in Jan 2025

8/10 Good

MIN QI ALICIA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Garden Inn was a pleasant place to stay at! Staff were professional and helpful. The rooms showed signs of wear but were generally clean and tidy. Its location is in between Mongkok MTR and Yau Ma Tei MTR and is about a 7-10 minute walk either way. As such, I don't recommend this location if you either i) have elderly folks who tire easily; ii) children who tire easily; iii) have mobility issues. It wasn't pleasant to get back to after a long day out!
Stayed 3 nights in Dec 2024

8/10 Good

Alan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property location was really good and the staff at check in was really good especially ben
Stayed 6 nights in Dec 2024

10/10 Excellent

Priyanka, San Diego

Stayed 4 nights in Dec 2024

10/10 Excellent

Tigran, federal way

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Stayed 1 night in Nov 2024