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Aparthotel Basztowa

3.0 star property

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Photo gallery for Aparthotel Basztowa

A grand staircase with ornate ceiling artwork and a wooden door at the end.
A bathroom with a granite sink, a towel rack, a shower with a handheld showerhead, and a toilet.
A room with a large window overlooking a cityscape, including a prominent building with a dome.
A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and a view of buildings through the window.
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Ul. Basztowa 24, Kraków, Lesser Poland, 31-156
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Kraków Barbican
    ‪3 min walk‬
  • Place, Main Market Square
    ‪6 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Room options

View all photos for Standard Twin Room (1)

A room with a bed, a desk with a chair, a television, and a small table.

Standard Twin Room (1)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Bedroom

A well-lit bedroom with a large bed, a wooden dresser, a television, and a desk with a chair.

Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and a view of buildings through the window.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, 2 Bedrooms

A hotel room with a bed, a desk, a chair, a television, and a fireplace.

Standard Quadruple Room, 2 Bedrooms

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Bedroom

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a window with curtains.

Economy Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A bedroom with a bed, a desk, a chair, a television, and a large window with curtains.

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for apartment capacity 4 two bedrooms

Desk, iron/ironing board (on request), free WiFi, bed sheets

apartment capacity 4 two bedrooms

  • 1 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Aparthotel Basztowa

A restaurant, self parking and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site. Limited housekeeping is available.
Aparthotel Basztowa offers 34 accommodations with a hairdryer. This Kraków guest house provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
During your stay at Aparthotel Basztowa, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 4 meeting rooms and multilingual staff
  • Steps from Royal Road and 8 minutes on foot from Main Market Square
  • Dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. There are 4 meeting rooms available. Multilingual staff, tour/ticket assistance, and a front desk safe are also featured at Aparthotel Basztowa. For a fee, parking is available.

This 3-star Kraków guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restauracja Hotel Polonia – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 70 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A restaurant

Restaurants on site

  • Restauracja Hotel Polonia

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Polonia, Basztowa 25, 31-156 Kraków]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 70 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 130 per day.
  • Cots (infant beds) are available for PLN 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 65 for adults and from PLN 65 for children
  • Self-parking fee: PLN 70 per night
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60.0 per day
  • Rollaway bed fee: PLN 130 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
The check-in location differs from the property location. To check in, guests will need to go to Hotel Polonia, Basztowa 25, 31-156 Kraków
Front desk staff will greet guests on arrival at the property.

Property is also known as

Aparthotel Basztowa
Aparthotel Basztowa House
Aparthotel Basztowa House Krakow
Aparthotel Basztowa Krakow
Aparthotel Basztowa Guesthouse Krakow
Aparthotel Basztowa Guesthouse
Aparthotel Basztowa Kraków
Aparthotel Basztowa Guesthouse
Aparthotel Basztowa Guesthouse Kraków

Aparthotel Basztowa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 212 reviews
Rating 8 - Good. 87 out of 212 reviews
Rating 6 - Okay. 26 out of 212 reviews
Rating 4 - Poor. 11 out of 212 reviews
Rating 2 - Terrible. 2 out of 212 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Hotel is close to train station and Old Town. It was a pleasure to stay here.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

And

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome large rooms with comfy beds and large toilets, great location and minimal walk to old town and markets.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and serviced every day. It provided good value accommodation and was ideally located around five minutes from the station. There is a tram stop outside and a short walk through the park and you can get to shops, bars and restaurants. It doesn't have a lift and so bear this in mind when booking. I would stay here again.
View from the hotel across the park
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Neal

Liked: Cleanliness, staff & service
Excellent location between railway / bus station and Old Town. No coffee maker in room, only a kettle and instant coffee packets.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful, it has everything you need to have a nice city trip. The breakfast buffet is excellent, it has a big selection and it is very tasty.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff, clean and comfy rooms
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Kuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Staff was very helpful. Good value for money, including the breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Dariya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and a beautiful historical building
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property but not for older people, no elevator to the upper floors and tourist noise. Staff is very friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with cooking facilities.Clean .Within walking distance of all forms of transport
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, only downside was it faced the street with a tram stop so it was loud.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Stine

Liked: Cleanliness, staff & service, property conditions & facilities
Adorable Old building, close to Old town and huge shopping mall. Lovely staff. Charming place to stay, perfect for a family with 2 kids, with a separate bedroom.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service
No frills option for a one night stay. Very happy with our choice. Great location and comfortable bed. Slept soundly.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

HELEN

Disliked: Staff & service
The apartment was clean staff were okay Didnt say a lot They dont advertise the stairs we were not happy as they have 90 steps going up 90 going down we were exhasted after the stairs especially my husband as he carried the 2 cases up down which was terribble for him he was out of breath Hotel never mentioned the 90 steps as i counted then awfull
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poland is so beautiful place i love krakow
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a two minute walk from Old Town and two minutes from Train to airport. Felt very safe as well. The man at the desk was super helpful when I was trying to order an uber. Highly recommend this place!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Lydia

Liked: Cleanliness, amenities
Spacious, good quality room with traditional, great quality furnishings, high ceiling and parquet floor (lovely!). The hotel reception is int he building next door, but the environment is very warm and welcoming. Only thing preventing 5 stars is the check out experience was very abrupt and rushed feeling.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Malwina

Liked: Cleanliness, staff & service
The hotel is close to the main station and to the main square. The room was spacious and airy. Bed is comfortable, however the pillow is pretty much non existent. The shower hose leaked and with the water pressure being low already its pretty hard to have a decent shower.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is in a great location with a tram/bus station outside (can be noisy sometimes) and just a short walk from the old town and local mall. The beds/pillows aren’t the most comfortable and it took me a while to fall asleep on them.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow at midnight

My only comment is that the room was up some 50 stairs and that was hard on my old bones. Aside from that the stay was lovely
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Jen

Liked: Staff & service
This stay was better than we expected in terms of space and quality of room. There was a mini split but it did not reach the other second room even with the door open. There was a man passed out across the window on the ground and which was alarming. Overall, close to train station and good price for 1 night.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely with plenty of space. My room faced the street, so there was often the sound of trams passing by. The included breakfast offers a wide variety of food options. Location is ideal, with easy access to multiple tram lines, short walk to train station and Old Town across the street. The only negative for me was that the restaurant and lobby were in the Hotel Polonia next door, so you had to go outside to get to them. There are no elevators.
Stayed 1 night in May 2023
Verified review

6/10 Okay

lorenzo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rude personal, not convenient, olddd, not the fourth at all for the money.
Stayed 2 nights in Jun 2025