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Crystal Suites Old Town

3.0 star property

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Photo gallery for Crystal Suites Old Town

Superior Apartment | View from room
Deluxe Loft | View from room
Deluxe Loft | Living room | 26-inch flat-screen TV with digital channels, TV, iPod dock
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washing machine
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available

Explore the area

View in a map
ul. Kochanowskiego 6, Kraków, 31-127
  • Place, Planty Park
    ‪5 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, Cloth Hall
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪29 min drive‬

Room options

View all photos for Superior Apartment

Pillow-top beds, individually decorated, individually furnished, desk

Superior Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment

Deluxe Apartment | Living room | 26-inch flat-screen TV with digital channels, TV, iPod dock

Deluxe Apartment

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Loft

Deluxe Loft | Living room | 26-inch flat-screen TV with digital channels, TV, iPod dock

Deluxe Loft

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Crystal Suites Old Town

This smoke-free apartment building features laundry facilities, tour/ticket assistance and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Each apartment provides a washing machine and a fridge, plus free WiFi and a flat-screen TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a pillowtop bed and an iPod docking station. Housekeeping is available on request.
Crystal Suites Old Town offers 4 accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation includes desks and dining tables. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Kraków apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 26-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and in-room massages can be requested.

With your stay at Crystal Suites Old Town, you're connected to the convention centre and just a quick walk from Main Market Square. Free WiFi in public areas, breakfast (surcharge) and a round-trip airport shuttle (surcharge) are available. Built in 1905, this comfortable apartment building has 4 apartments over 3 floors. Free WiFi and a pillowtop bed are available in each apartment.
  • Each apartment offers a washing machine, a pillowtop bed and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 15-minute walk of Main Market Square and Royal Road
  • Airport shuttle service available for a fee
As a guest of Crystal Suites Old Town, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Crystal Suites Old Town also features laundry facilities and a lift.

This 3-star Kraków apartment is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to noon and at the weekend from 8:00 AM to noon.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Highchair

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Continental breakfast available for a fee 7:30 AM to noon on weekdays and 8:00 AM to noon on weekends; PLN 50 for adults and PLN 50 for children
  • Dining table

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 26-inch flat-screen TV with digital channels
  • CD player
  • IPod dock
  • Stereo

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washing machine

Work spaces

  • Desk

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Step to reach entrance
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Housekeeping on request
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • Connected to a convention centre
  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 4 units
  • Built in 1905
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately PLN 50 for adults and from PLN 50 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Crystal Suites Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Suites Old Town
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Krakow
Crystal Suites Old Town Krakow
Crystal Suites Old Town Krako
Crystal Suites Old Town Kraków
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Kraków

Crystal Suites Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 131 reviews
Rating 8 - Good. 31 out of 131 reviews
Rating 6 - Okay. 5 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tamoya

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here with my husband and two young children. The Property Manager, Anna, was excellent from the start in communicating check in instructions. The apartment itself is beautifully decorated and very functional. It served our needs well. On the street parking was readily available. We would stay here again.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lena Inkeri

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this place. The nice and clean, fully equipped apartment was perfect for our group of six. The extra services we needed were provided by Anna in a exceptionally manner and exceeded our expectations. Thank you so much!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, room comfort, communication
Crystal suites was tucked away down a quiet but beautiful side street, right next to a park and within a short walk of the centre. The accommodation was spacious, extremely clean and had all the amenities needed for our stay. We were extremely pleased with our choice. However the icing on the cake came with the suites manager, Anna. She was welcoming, instructive and extremely helpful. We had local specialty suggestions for dinner and breakfast as well as coffee and a helpful map with highlighted areas as 'must sees'. Anna also came to our rescue when our tour to Auschwitz was cancelled at the last minute. We had a wonderfully relaxing time taking in the sights and the delicious cuisine recommended to us. Thank you for making our stay so memorable
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
タオルの交換が毎日ではなく隔日だったので，その点毎日交換にしてくれると良いと思いました．ロケーションは，程よく中心部に近くよかったです．
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities
The apartment was clean and ideal for a weekend break.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Per Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frokost løsning elendig.

Hotellet/leiligheten er bra. Stor og fin leilighet. Frokostløsningen er IKKE tilfredstillende. Frokost fikk vi i en liten kaffe rett ved i samme bygg. Der fikk vi en kaffe og en donut. ville vi ha noe i tilegg, måtte vi betale for det. Og når da hotellets gjester komme på ca. samme tid før vi skal til byen, stoppet det opp. Ikke noe flyt i jobbeb bak disken,
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Noleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (the manager) was particularly helpful with wine great recommendations. The location is very central and there is a tram stop very close by. I would highly recommend 😊
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character apartment, well presented. Very comfortable with good facilities. Not far from central Krakòw
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm apartment within a short distance of the main square. The staff were extremely helpful and our short weekend break in Krakow was enhanced by this place. Would definately recommend it and would certainly stay thwere again.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing weekend, location just right and apartment was well equipped. Will definitely stay again.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, spacious apartment in an excellent location. What more could you want? How about friendly receptionists (such as Kristian), and fresh towels when needed. And a teapot! The starter fridge stocking service was so helpful and introduced me to cheese I would not otherwise have tried. There was enough for breakfast and lunch for 4 days, and a yummy treat. There are several restaurants within walking distance. We loved PPP at 29 Karmelicka for inexpensive traditional food. There is a small grocery and liquor store at the end of the block. It is less than 15 minutes walk to the main square.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Loved the feel of the room/apartment (homey and spacious). Location is very good, close to great restaurants and 10-12 minutes from old town.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely suite was within walking to Krakow old town.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment that you can cook your own meals. Staff is helpful.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean with all the amenities you could want. The staff was excellent at helping book a tour or a taxi. Excellent four night stay!
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely accommodation!

We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Antonietta

Liked: Staff & service, property conditions & facilities, room comfort

Bella esperienza

Il posto è molto carino ed anche curato. Però dato il prezzo mi sarei aspettata qualcosa in più.. il cambio della biancheria da bagno almeno una volta...una pulizia più accurata dei tappeti che erano pieni di polvere..per il resto tutte le ragazze sono state gentilissime e attente ad ogni esigenza...vicinissimo alla piazza principale...anche se ne periodo del mio breve soggiorno era in rifacimento il manto stradale e quindi è stato un po’ più complicato passeggiarci...lo consiglio per brevi soggiorn.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super skøn lejlighed med alt i udstyr - venligt og hjælpsomt personale. Meget fin info. inden ankomst til lejligheden mv. Den eneste ting vi kunne have ønsket os anderledes var at dobbeltsengen var lidt større (ikke helt almindelig str. dobbeltseng).
Stayed 7 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location, 20-30min walk to the main square. Friendly and very helpful staff on reception. There were actually 4 single beds rather than 2 double beds. Clean with plenty of room
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful place

Nice building and a beautiful spacious room near the center of Krakow. Staff very friendly. We had a room for six people, but it is more suitable for four or five. The sofabed was so uncomfortable, that it's impossible for two adults to sleep. Would like to stay here again, but not sleep in the sofabed.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Vic

Liked: Cleanliness, amenities, property conditions & facilities
It is walking distance to all the tourist spots . Nearby are shops where you can buy groceries .
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

NH

Liked: Cleanliness, staff & service, property conditions & facilities
広くて快適です。カップケーキ屋さんでの朝食が美味しい。クーラーはないです。2019年のクラクフは35度なので、暑いです。
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay at Crystal suits. The service was very good and we have nothing to complain about. We want to thank Anna and Krzysztof for their excellent help.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

再訪の際には泊まりたいアパート

クラクフに再訪する際には泊まりたいアパートです。 メインの観光地から歩いて10分弱、スーパーも近くにあり便利。 手ぶらだと駅から歩くことも苦ではないですが、重たい荷物をもってだと大変かも。また、最寄り駅からも少し歩くので、重たいスーツケースをお持ちの方は、駅からタクシーに乗るのが無難ですが、かなりぼったくられるので覚悟が必要です。 スタッフの方もとても親切ですが、英語ができる方の滞在時間は限られていますので、要注意です。
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderschönes Appartment in zentraler Lage

Wir waren zu zweit an einem Wochenende in Krakau und haben dieses tolle Apartment gebucht: SERVICE: Vom Einchecken über Erklärungen zur Wohnung, Tipps zu Sehenswürdigkeiten und Restaurants bis zum Auschecken ein rundum toller Service. APPARTMENT: wir hatten ein 54m² Dachgeschoss-Apartment. So eine Wohnung zuhause und ich würde sofort einziehen. Die Ausstattung sehr funktional, stylisch und durchdacht. Eine komplett ausgestattete Küche mit 2 Kühlschränken, ein großes Bad mit Waschmaschine, Fön, Bügelbrett, etc..., Im Wohnzimmer ein TV mit Bose Soundbar. Nachts sehr ruhig. Die Ausstattung 1A+ LAGE: Zentral zu Fuß in 10min zur Altstadt (Rynek), in 20min zur Burg (Wawel), in 30min in jüdischen Viertel - direkt nebenan ist ein neues Ausgehviertel "Tytano" - alte Fabrikhallen, dort sind nun Restaurants, Bars und Clubs drin. FAZIT: Apartment empfehle ich zu 100% weiter und komme gerne wieder
Stayed 2 nights in Mar 2019