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Pollera

3.0 star property

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Photo gallery for Pollera

Daily buffet breakfast for a fee
Family Apartment | Living area | 55-inch Smart TV with satellite channels, TV
Family Apartment | Living area | 55-inch Smart TV with satellite channels, TV
Deluxe Apartment, 1 Bedroom | Bathroom | Rainfall showerhead, towels
Family Apartment | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Ul.Szpitalna 30, Kraków, malopolskie, 31-024
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Basic Single Room, 1 Twin Bed

Free WiFi, bed sheets

Basic Single Room, 1 Twin Bed

  • Sleeps 1
  • Free Wi-Fi

View all photos for Basic Double Room

Free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for City Double Room, City View

Free WiFi, bed sheets

City Double Room, City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | Free WiFi, bed sheets

Basic Single Room, 1 Single Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Basic Double Room | Free WiFi, bed sheets

Basic Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for City Double Room, City View

City Double Room, City View | Free WiFi, bed sheets

City Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Bedroom, City View

Free WiFi, bed sheets

Deluxe Room, 1 Bedroom, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living room | 55-inch Smart TV with satellite channels, TV

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment | Free WiFi, bed sheets

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Double Sofa Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment | Living area | 55-inch Smart TV with satellite channels, TV

Family Apartment

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed, 3 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Basic Twin Room

Free WiFi, bed sheets

Basic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Pollera

This smoke-free hotel features self parking, laundry facilities and tour/ticket assistance. WiFi in public areas is free. Additionally, a front desk safe, a banquet hall and a vending machine are on-site.
Pollera offers 42 accommodations with complimentary bottles of water. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Pollera. During your stay, you're just a quick walk from Main Market Square. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Royal Road and 4 minutes on foot from Main Market Square
Pollera offers its guests a vending machine, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Pollera also features a front desk safe and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 100 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; PLN 80 for adults and PLN 80 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 80 for adults and from PLN 80 for children
  • Self-parking fee: PLN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków
Pollera Hotel
Pollera Kraków
Pollera Hotel Kraków

Pollera Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 190 out of 289 reviews
Rating 8 - Good. 77 out of 289 reviews
Rating 6 - Okay. 16 out of 289 reviews
Rating 4 - Poor. 3 out of 289 reviews
Rating 2 - Terrible. 3 out of 289 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Great hotel, good value and in a great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities
Amazing hotel and great value for money!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel with very friendly staff. Short walk from the square and a few mins from the train/bus station but located in a quiet street. Very easy to get a taxi from the small square opposite. Two convenience stores on the same street and plenty of others nearby.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and a wonderful boutique Hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was class, breakfast was fantastic, great location and very friendly/helpful staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean , comfortable rooms
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but that’s all I needed. It had everything required plus charm. Staff was wonderful. Breakfast was worth paying extra for. Great location and reasonable price. Would very much recommend!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, everything is clean which is essential. Reasonable price , highly recommended
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and centrally located
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel with helpful staff in the center of Krakow.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yelena

Liked: Amenities
Great historical location , friendly staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent price, delicious breakfast and wonderful staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Yongjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and helpful! Breakfast was the best one I had on our trip. Room was clean and charming, beds were super comfortable. Would stay here again!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again, perfect location.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

WILLIAM

Liked: Staff & service, amenities
Excellent location, very clean, nice room and friendly staff. Near train station and square. Would book again when back in Krakow.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great location and breakfast. Staff were incredibly friendly. Beds were okay, bathroom and shower were tiny but I think that isn’t unusual for hotels in Europe. Keeping the room cool was a challenge given the time of year but that seems to be common in Europe.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! The staff makes the difference!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this old hotel in the middle of the old town. Great room with two beds, perfectly clean and great staff. I would come back anytime!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, historical, centrally located, and the staff is very kind.
Stayed 2 nights in May 2024
Verified

8/10 Good

Nicholas

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nice room clean and big .Good breakfast as well .Would recommend staying here as just away from main action so quieter.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it for my mom. She is a neat freak and was really pleased with cleanness of the room. Good walkable location. Definitely recommend
Stayed 1 night in Aug 2025
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
i really liked the location and the staff were very helpful and friendly thank you for a pleasant stay
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in lovely hotel

Wonderful stay, right near the centre. Cozy hotel
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Eugene

Great hotel, perfect location in old city with parking, front desk staff was excellent, they helped us immensely. Highly recommend staying here!
Stayed 2 nights in Jun 2023