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Q Hotel Kraków

3.0 star property

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Photo gallery for Q Hotel Kraków

Restaurant
Shower, free toiletries, hair dryer, towels
Meeting facility
Double Room, 1 Queen Bed | In-room safe, desk, soundproofing, iron/ironing board
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Radzikowskiego 142, Kraków, Lesser Poland, 31-330
  • Place, International School of Polish Language and Culture
    ‪14 min walk‬
  • Place, Main Market Square
    ‪8 min drive‬
  • Place, Wawel Castle
    ‪11 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪9 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

8.8 out of 10
Excellent
(9 reviews)
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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  • Free Wi-Fi
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4.6 out of 5, Wonderful, 182 reviews
The price is CHF 47
includes taxes & fees
6 Feb - 7 Feb
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About this property

Q Hotel Kraków

Hotel in Kraków with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Q Hotel Kraków offers 89 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Q Hotel Kraków. During your stay, you'll be close to Main Market Square. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 10 minutes by car from Main Market Square and 11 minutes from Royal Road
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Q Hotel Kraków. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Q Hotel Kraków has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (PLN 60 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 59 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 59 for adults and from PLN 30 for children
  • Airport shuttle fee: PLN 75 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 75 (one-way)
  • Self-parking fee: PLN 60 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Q Hotel Kraków offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Q Hotel Kraków Krakow
Q Hotel Kraków
Q Kraków Krakow
Q Kraków
Q Hotel Kraków Hotel
Q Hotel Kraków Kraków
Q Hotel Kraków Hotel Kraków

Q Hotel Kraków Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 481 reviews
Rating 8 - Good. 139 out of 481 reviews
Rating 6 - Okay. 25 out of 481 reviews
Rating 4 - Poor. 3 out of 481 reviews
Rating 2 - Terrible. 8 out of 481 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Volodimir, Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at the Krakow hotel! Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Kateryna

Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 3 nights in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Vera

Stayed 1 night in Aug 2025

8/10 Good

Barbara, Wakefield

Travelled with group
Liked: Cleanliness, staff & service
The staff were very helpful, room was nice but the glasses & empty water bottles (supplied) did get taken away also beds not made to great.
Stayed 3 nights in Sep 2025

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good sized rooms and amenities. Good choice for breakfast but not toast!
Stayed 1 night in Sep 2025

10/10 Excellent

Askold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the night before air travel. Quiet, calm and convenient. Great value.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

8/10 Good

Calvert

Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Staff & service

Terrible Service & Facilities

Really disappointed in Q Hotel Krakow. The air conditioning was very slow to work and the room was absolutely roasting. When this was mentioned to reception we were advised that someone could look at it at 10pm, two hours later. We were travelling with a very tired 1 year old, not good enough. Then we realised the hotel WiFi wasn’t working in the rooms - not exactly ideal before a morning flight when you need to prepare downloaded entertainment and check boarding passes etc. Again this was raised at reception and we were advised nothing could be done until Monday! When I contacted the hotel after our stay, I was told the WiFi was “not an easy fix” - which would be fine if the reception hadn’t told us “this happens from time to time.” I’d expect so much more from a branded hotel chain, particularly one with such close proximity to the airport. Overall, dreadful service and a very disappointing stay which we won’t repeat.
Stayed 1 night in Sep 2025

10/10 Excellent

Mantas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Barbara

Travelled with family
Sofa dla naszej corki bardzo nie wygodna
Stayed 1 night in Aug 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were fantastic!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very friendly. Very helpful with directions, places to go and highlights.
Stayed 1 night in May 2025

10/10 Excellent

Mariola

Stayed 2 nights in Jul 2025

10/10 Excellent

Scott, Pompano Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very friendly and clean nice room
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Q Hotel Krakow is a hidden gem. I was pleasantly surprised by the exceptional level of service it offers. It is ideally situated with proximity to major roads and walking distance to easily accessible to Central Krakow.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night , great would recommend nad comeback
Stayed 1 night in Jun 2025

10/10 Excellent

Oksana

Stayed 1 night in Jun 2025

8/10 Good

IZABELA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was pleasant. The main issue we encountered was the very limited parking space at the hotel. On one occasion, we were informed upon arrival that all parking spots were taken and we had to leave our car on the street. This important detail should be clearly stated on the hotel’s website to avoid inconvenience. The rooms are small but cozy – suitable for a short one- or two-day visit to Kraków. I would recommend this hotel for a brief stay, especially if you don’t need guaranteed on-site parking.
Stayed 1 night in Jun 2025