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Aparthotel

Ascott Kuala Lumpur

5.0 star property
VIP Access

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Photo gallery for Ascott Kuala Lumpur

2 outdoor pools
Studio Premier | Premium bedding, down duvets, minibar, in-room safe
Front of property
Premium bedding, down duvets, minibar, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

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No 9 Jalan Pinang, Kuala Lumpur, 50450
  • Place, Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪5 min walk‬
  • Place, KLCC Park
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Premier

Studio Premier | Premium bedding, down duvets, minibar, in-room safe

Studio Premier

  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for 2-Bedroom Executive

2-Bedroom Executive | Premium bedding, down duvets, minibar, in-room safe

2-Bedroom Executive

  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • City view

View all photos for 2-Bedroom Premier

2-Bedroom Premier | Premium bedding, down duvets, minibar, in-room safe

2-Bedroom Premier

  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • City view

View all photos for 1-Bedroom Premier Twin

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Premier Twin

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for 1-Bedroom Premier

Premium bedding, down duvets, minibar, in-room safe

1-Bedroom Premier

  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for 3-Bedroom Premier

3-Bedroom Premier | Living area | 29-inch LCD TV with satellite channels, TV, fireplace

3-Bedroom Premier

  • 168 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Single Beds
  • City view

Similar properties

2 outdoor pools
Ascott Star KLCC Kuala Lumpur
  • Pool
  • Washing machine
  • Dryer
  • Pet-friendly
4.7 out of 5, Exceptional, 234 reviews
The price is CHF 110
includes taxes & fees
22 Feb - 23 Feb
Ascott Star KLCC Kuala Lumpur

About this property

Ascott Kuala Lumpur

Luxury aparthotel with 2 outdoor swimming pools, 6-minute walk to Petronas Twin Towers
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a fitness centre. Free WiFi in public areas, a free area shuttle and a free shopping centre shuttle are also provided. Other amenities include a bar/lounge, a steam room and self parking. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers. Housekeeping is available on request.
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, bathrobes, slippers and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2019.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Ascott Kuala Lumpur, you're just a quick walk from Petronas Twin Towers. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 outdoor pools. Built in 1999, this luxury aparthotel has 221 apartments over 33 floors. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a fireplace and a dining area
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, body scrubs or Thai massages at Ozmosis Wellness Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Just a 3-minute walk from Suria KLCC Shopping Centre and 6 minutes on foot from Petronas Twin Towers
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Ascott Kuala Lumpur offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A children's pool, spa services, and a terrace are also featured at the luxury Ascott Kuala Lumpur. An area shuttle within 5 kilometres and A shopping centre shuttle are free. For a fee, parking is available. A complete renovation of Ascott Kuala Lumpur was completed in February 2019.

This 5-star Kuala Lumpur aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Car not required
  • Covered parking on site (MYR 10 per day)
  • Covered extended parking on site (MYR 250 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free cot

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 32 for children
  • A bar/lounge
  • Limited room service
  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch LCD TV with satellite channels
  • Books
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: MYR 800 per accommodation per night
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre

Things to do

  • Children's pool
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 221 units
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable drinking straws available
  • Built in 1999
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • No plastic drinking straws
  • Renovated - February 2019
  • Reusable cups
  • Soundproofing
  • Vegetable garden
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

  • Pets: MYR 800 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 32 for adults and from MYR 32 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ascott Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 809 reviews
Rating 8 - Good. 275 out of 809 reviews
Rating 6 - Okay. 50 out of 809 reviews
Rating 4 - Poor. 17 out of 809 reviews
Rating 2 - Terrible. 22 out of 809 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

tony

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Room was clean, Staff were all polite and super helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Hong Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was offer free breakfast upgrade for a family of 8 during the stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

A Mohamed Rafeek

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nadim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent overall.
Stayed 13 nights in Sep 2025

4/10 Poor

Adrian

Business traveller
Liked: Cleanliness, room comfort
1. Key card have to be updated daily to access my room 2. Lifts not working well 3. Walk to next building for breakfast as restaurant in hotel is under renovation 4. Breakfast in the restaurant is mediocre at best 5. AC doesn’t work well. Only turns on 9-10pm
Stayed 4 nights in Sep 2025

10/10 Excellent

Nadim

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was big and the bed was so comfy. Laundry service was a huge +. Location is great
Stayed 2 nights in Aug 2025

4/10 Poor

Ayesha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Convenience, close to everything and very clean
Stayed 6 nights in Jul 2025

10/10 Excellent

Xiao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked a 10 day stay at this hotel. I was put to a smoking room that filled with strong smoking smell. The front desk manager told me that they had no other room available and promised to give a room upgrade next day, which she did. We enjoyed it. However, as an expedia VIP, I was told there was no other VIP benefits associated with my booking -- although Expedia.com stated I was entitled with some. The hotel room is spacious with the convenience of having all kitchen settings. The location is close to KLCC mall (only 5 mins walking). But the traffic is too busy in most of the day. It makes hard to get Grab as it is always some kinds of traffic jam around. Another inconvenience is the breakfast place is a building block away. It is quite inconvenience if there is a rain. Other than that, I like the hotel amenities, such as the self-laundry service. I will stay again!
Stayed 10 nights in Jun 2025

10/10 Excellent

Ikram

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Sylvain, New York

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and pretty well located, 2 minutes walk to the Petronas Towers, 5 minutes to the Aquarium, to the Sky Bar, close to Pavillion Shopping Mall, restos, pubs, etc. Nice hotel, highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dinh

Stayed 4 nights in May 2025

10/10 Excellent

Rickey

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

JAEKYUNG

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

khairiani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got a free upgrade which we are very grateful for. We have stayed here for all the times that we are in KL, and this is our 5th stay here. Will always come back here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandr

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was 4 times the price my friends hotel i paid for bufet breakfast and they say closed for renovations they bring paper bag full of who knows what Asked desk they say what you pay for sory sir this is all we can offer for breakfast is local food i asked to cancel day 1 and refund but nothing they keep send 2 days i bring downstairs and say cancel
Stayed 7 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, room comfort

Kl

Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Feng Mei

Travelled with family
Liked: Cleanliness, room comfort

Great location and comfortable

Loved the location. It’s literally just across the road from KLCC. It was great for shopping , dining and hailing a Taxi. The room was spacious and the pool upstairs had a great view. We loved it and would love to return again.
Stayed 1 night in Dec 2024

10/10 Excellent

CHEE BOON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent. suitable for people who needs kitchen for cooking.
Stayed 3 nights in Dec 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Dec 2024

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, room comfort

Good value and spacious… no onsite bar

Hotel was okay. But tired and slow lifts but not a major problem. Sound proofing was good in that I could not hear any other guests, but not great when it came to traffic noise. Great facilities and fridge with a convenience store next door
Stayed 1 night in Nov 2024

10/10 Excellent

Rupjyoti

Travelled with family
Liked: Cleanliness, room comfort
Our stay was good; rooms were well maintained and the kitchen had most of the necessary amenities. Unfortunately, there was a bad stench that was coming from the common toilet/bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arjuna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024