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Cititel Mid Valley

3.0 star property

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Photo gallery for Cititel Mid Valley

Front of property – evening/night
Daily buffet breakfast for a fee
Restaurant
Reception
1 bedroom, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Place, Mid Valley Megamall
    ‪1 min walk‬
  • Place, The Gardens Mall
    ‪5 min walk‬
  • Place, Kuala Lumpur Sentral
    ‪3 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Superior Twin Room

1 bedroom, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, soundproofing

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

View from room

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Cititel Mid Valley

Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
Cititel Mid Valley offers 646 air-conditioned accommodations with a safe and an iron/ironing board. LCD televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Cititel Mid Valley. During your stay, you'll be connected to a shopping centre and just a quick walk from Mid Valley Megamall. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Mid Valley Megamall and 9 minutes by car from Berjaya Times Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

Public spaces have free WiFi. Cititel Mid Valley also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cititel Mid Valley has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MYR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 28 floors
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cititel Mid Valley

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 85.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 25 per person
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cititel Mid Valley Hotel
Cititel Hotel
Cititel
Cititel Mid Valley Hotel Kuala Lumpur
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel
Cititel Mid Valley Kuala Lumpur
Cititel Mid Valley Hotel Kuala Lumpur

Cititel Mid Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 443 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience with a very courteous staff and hotel condition
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Easy check in and was able to check in earlier (at 1pm)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hui Sin

Liked: Cleanliness, property conditions & facilities
Friendly staff and a very helpful concierge service. Great stay!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities
Convenience to Mid valley mall
Stayed 1 night in Feb 2026
Verified

8/10 Good

Wei Chin

Liked: Cleanliness, staff & service, amenities
Clean room but pending for an upgrade as the renovation looks tired and dated. Connected to shopping centre so great options for dinings and shoppings.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay Higly recommend Cititel Hotel is the Tops
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

FRANCIS

Liked: Room comfort
Excellent location and value breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Susanna Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Loh

Liked: Cleanliness, amenities
Easy access and good location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LILY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better variety of food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beeyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here several times because of the Mall attached to it and the Garden Mall next door. I enjoyed the many restaurants and my favorites are here. The MidVilley KTM station next to it is unreliable and waiting times can be hours long. Use the other station two buildings away. It’s a fairly long walk. Use Grab, it’s convenient.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kutna Ageta

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was neat and staff were polite
Stayed 3 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was good and pricing reasonable
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Chak

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, adequate amenities, attentive staff. Comfortable room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Chooi Lin

Liked: Cleanliness, staff & service
AC not so cool. Room 2304 has water pooling under toilet.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
On Christmas day, the breakfast was long queue, they did well and let the hotel guest have the first priority. Breakfast can be improve. Room are small but comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Eileen Tan

Liked: Cleanliness, staff & service
Nice location in the shopping center. A bit small but refurbished rooms. Very convenient with lots of shopping and link to Garden shopping mall too. Reception at the hotel were friendly and get to check in early but no late check out. The breakfast buffet have lots of varieties and overall were alright with the price paid. Hotel service in the room just ok. Every year I must book this hotel because it’s convinient and it’s in the mall with lots of different food varieties and lots of shopping outlets and pubs and restaurants to choose from. Recommended if love someone love shopping, eating, drinking and lots of people 😁
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Keat

Liked: Cleanliness, property conditions & facilities
The room was cleaned
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room is on the small side but clean. Water pressure is good. Bath towels are given but no hand or face towels are provided. Greatest assets is the location is connected to Mid Valley mall
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ahmad Faidzal

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

K.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is okay
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Joo How

Liked: Cleanliness, staff & service, amenities
overall staffs are friendly and room is clean and, big but it rather old although it is well maintained.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Howard

Lots of shops near by
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, convenient.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Boon Seng

Liked: Amenities
Convenient location and ease of walking less than five minutes to famous Kheng Pin coffee shop for tasty chicken rice , prawns soup noodle, cha koay teow , wan tan meen and local coffee and Kaya toast & half boiled toast
Stayed 4 nights in Oct 2025