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Aparthotel

Cool Service Suites at Times Square

3.5 star property

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Photo gallery for Cool Service Suites at Times Square

Interior
Outdoor pool
Exterior detail
Lobby lounge
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
No.1,Jalan Imbi, Bukit bintang, Kuala Lumpur, Malaysia, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, The Exchange TRX
    ‪7 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio | Individually decorated, soundproofing, iron/ironing board, free WiFi

Studio

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment | Individually decorated, soundproofing, iron/ironing board, free WiFi

Superior Apartment

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Individually decorated, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, City View

Standard Apartment, 2 Bedrooms, Non Smoking, City View | View from room

Standard Apartment, 2 Bedrooms, Non Smoking, City View

  • City view
  • 97 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

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About this property

Cool Service Suites at Times Square

Along with 5 restaurants, this smoke-free aparthotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, 5 coffee shops/cafes and a snack bar/deli are on-site. Each apartment features free WiFi and a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a dining area and an electric kettle, and other amenities include room service and a TV.
Cool Service Suites at Times Square offers 10 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Each accommodation is individually decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and dishwashers.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.
With your stay at Cool Service Suites at Times Square, you're connected to a shopping centre and just a quick walk from Berjaya Times Square. Free WiFi in public areas, 5 restaurants and 5 coffee shops/cafes are available. This comfortable aparthotel has 10 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a living room and a dining area
  • Free WiFi
  • Dining options include 5 restaurants and 5 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages at the spa
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym, a sauna and basketball
  • 13 minutes by foot from Pavilion Kuala Lumpur and a 4-minute drive from Petaling Street Market
Cool Service Suites at Times Square offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 5 coffee shops/cafes, as well as a nearby snack bar/deli. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. A children's pool, a fitness centre, and spa services are also featured at Cool Service Suites at Times Square. For a fee, parking is available.

This 3.5-star Kuala Lumpur aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Cool Service Suites at Times Square has 5 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beachside massages

Pool/Spa

  • Beachside massages
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Outdoor pool
  • Prenatal massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 25 per day)
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 75 for adults and MYR 45 for children
  • 5 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Limited room service
  • Snack bar/deli

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • ATM
  • Daily housekeeping
  • Free bottled water
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Basketball
  • Billiards/pool table
  • Children's pool
  • Gym
  • Racquetball/squash
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 units
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MYR 50 for check-in between noon and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 75 for adults and from MYR 45 for children
  • Self-parking fee: MYR 25.00 per day
  • Late check-in fee: MYR 50 for check-in between noon and 1:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cool Service Suites Times Square Aparthotel Kuala Lumpur
Cool Service Suites Times Square Aparthotel
Cool Service Suites Times Square Kuala Lumpur
Cool Service Suites Times Square
Cool Service Suites Times Squ
Cool Service Suites at Times Square Aparthotel
Cool Service Suites at Times Square Kuala Lumpur
Cool Service Suites at Times Square Aparthotel Kuala Lumpur

Cool Service Suites at Times Square Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

7.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the location is fantastic, with lots of things to do close at hand. shopping and entertainment at your door step is great, walked everywhere I needed to go
Stayed 6 nights in Jan 2020

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WOW experience!

Had a great time here! The hotel is beautiful, our room, the pool... everything! Special thanks to Ysin for taking care of our needs!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. very accessible for shopping, different variety of restaurants,safe and reliable rooms. Location of the room was wonderful, can view the Petronas Twin Tower and Menara Tower. Their employees are very helpful, accommodating and hard working to make sure that their costumer will be satisfied during their stay. Very thankful to Mr. Eyasin Bhuiyan for assistance that provided to me during my stay and he deserves a commendation.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Great location, large room but very old and worn down. Also lots of cockroaches.
Stayed 2 nights in Sep 2018

10/10 Excellent

Norshidah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money, great location.

Stayed 8 nights in May 2018

10/10 Excellent

Mizanur, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room with nice view.

The room was very nice with KLCC view. Bed was comfortable, staff was helpful. I love this place for it's easy communication. Surely I recommend this property to stay in KL.
Stayed 1 night in Jun 2018

8/10 Good

Khik Ling

Stayed 3 nights in Jan 2023

2/10 Terrible

Wing Keung Barry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Worthy

The room is lack of maintenance. A lot of cockcroaches.
Stayed 1 night in Jan 2020

2/10 Terrible

mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Degueulasse

Hôte de qualité j’avoue , mais le reste c’est une catastrophe vraiment je ne pèse pas mes mots j’ai même changé d’hotel directement après être resté à peine une heure
Stayed 1 night in Mar 2019