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Aparthotel

Family Apartment At Times Square

5.0 star property

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3 outdoor pools
Desk, soundproofing, iron/ironing board, free WiFi
Family Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Exterior
Restaurant

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View in a map
jalan imbi, Suite A-34-15, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪2 min walk‬
  • Place, Changkat Bukit Bintang
    ‪3 min walk‬
  • Place, The Exchange TRX
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Studio Suite

Desk, soundproofing, iron/ironing board, free WiFi

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for Junior Apartment

Junior Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Junior Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Single Futon

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About this property

Family Apartment At Times Square

3 outdoor pools, a full-service spa and a poolside bar are available at this smoke-free aparthotel. Other amenities include a steam room, massage/treatment rooms and a children's pool. Each apartment provides a kitchen with an oven, a microwave, a dishwasher and a kitchen island. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and a flat-screen TV. Change of towels is available on request.
Family Apartment At Times Square offers 27 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. This accommodation is furnished with desks and kitchen islands. Accommodation at this 5-star aparthotel has kitchens with microwaves and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Jojoba has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa. There are hot springs/mineral springs on site.
With your stay at Family Apartment At Times Square , you're connected to a shopping centre and just a quick walk from Berjaya Times Square. 3 outdoor pools, a full-service spa and a poolside bar are available. This luxury aparthotel has 27 apartments over 45 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a microwave
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, thalassotherapy or Ayurvedic treatments at Jojoba
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and archery
  • Steps from Berjaya Times Square and 12 minutes on foot from Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee
Family Apartment At Times Square offers its guests a full-service spa, 3 outdoor swimming pools, a steam room, and a children's pool. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Family Apartment At Times Square . For a fee, parking is available.

This 5-star Kuala Lumpur aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MYR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children's pool

Kitchen

  • Dishwasher
  • Electric kettle
  • Ice maker
  • Kitchen island
  • Microwave
  • Mini-fridge
  • Oven

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 70 for adults and MYR 50 for children
  • A poolside bar

Bedrooms

  • Rollaway/extra bed: MYR 50 per day

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Fixed shower seat
  • In-room accessibility
  • Lift (119 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 2 buildings
  • 27 units
  • 45 floors
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between noon and 4:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Family Apartment At Times Square

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per day.
  • Cots (infant beds) are available for MYR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 70 for adults and from MYR 50 for children
  • Airport shuttle fee: MYR 300 per room (one-way)
  • Self-parking fee: MYR 20 per day
  • Late check-in fee for check-in between noon and 4:00 PM
  • Crib (infant bed) fee: MYR 20.0 per day
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Family Apartment At Times Square offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Family At Times Square
Family Apartment At Times Square Aparthotel
Family Apartment At Times Square Kuala Lumpur
Family Apartment At Times Square Aparthotel Kuala Lumpur

Family Apartment At Times Square Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 8 out of 21 reviews

5.8/10

Cleanliness

4.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Muhammad

Liked: Cleanliness, property conditions & facilities
Good service & the location was amazing.
Stayed 5 nights in Sep 2025

2/10 Terrible

Ahmad

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this apartment through Expedia and unfortunately, my experience was quite disappointing. The place was dirty upon arrival, with stained curtains that made the overall cleanliness evident. The furniture was of very low quality, lacking comfort—particularly the couches, which were uncomfortable and uninviting. The kitchen was poorly equipped, with only a few dishes, mostly plastic cups, and no proper facilities to prepare basic meals like eggs. The small microwave was old and barely functional. Additionally, the bathroom supplies were of the lowest quality, which was quite disappointing. I hope this feedback can inform the owner about some small improvements that could be made around the apartment. Making these changes would help ensure that future guests, especially those coming with expectations for a comfortable stay in Malaysia, are not disappointed. Overall, I would not recommend this apartment for anyone looking for a clean, comfortable, and well-equipped place to stay.
Stayed 5 nights in Jul 2025

6/10 Okay

Faridah, Aberdeen

Travelled with family and small children
Liked: Cleanliness
It was ok
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Room comfort

Great location

Great location. Easy to move around the city. Good publuc transport links. Difficult to contact the person in charge for checking in. Not enough utensils in kitchenette. No instructions for use of little oven (nit an issue for us). Shower head needs attention.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the awesome location, room was excellent, cleaned, huge, room nearby elevator. But unfortunately car parking @LG was too expensive, it should free parking for hotel guests. Please review, thank u.
Stayed 3 nights in Dec 2024

10/10 Excellent

Johirul

Liked: Cleanliness, amenities, property conditions & facilities
The room is great with comfortable beds, clean toilet, a kitchenette, wardrobe space and even a tiny dinning area. I loved that there was a water dispenser and even plates, cups and cutleries provided. Everything was great.
Stayed 4 nights in Dec 2024

2/10 Terrible

Annette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was my family’s first overseas holiday in 20 years and I am very disappointed with my stay here. 1. Booked and paid for a family apt for 6 pax, but was given a separate rooms because there was no available family apt left. 2. Was expecting to do a check-in upon arrival but there wasn’t a check in counter. It was a un-uniformed man by the name of Imtiaj who came to receive us. He couldn’t justify why there wasn’t the family apt I booked for and gave me a ‘take it or leave it’ attitude. We were tired after our flight so we just followed him up, to rooms 2610 and subsequently 2913. 1. The rooms were the worst I’ve ever seen. 2. Horrible stale smell 3. Run-down condition 4. Stained bedsheets 5. Cockroaches (Baby cockroaches crawling on the toothbrush sets) (Medium ones crawling on the floor) 6. Sticky carpet 7.Broken window latches 8.Dysfunctional shower area (bathtub and showerhead) 9. Stained bath towels 10. Wet toilet floor upon our arrival. 11. Very weak line/4G/ wifi connection 12. Communication was only with Imtiaj via whatsapp. No hotel telephone available to contact the front desk. 13. Zero hotel management 14. Faulty room keys 15. Faulty room doors I was so helpless on the evening we checked in. What a terrible way to spend a family holiday. It was the first in many years and the worst one ever. Our stay was meant for 30/11-2/12 and we stayed only till 1/12, moving to another hotel as quickly as possible. 10/10 never again.
Stayed 2 nights in Nov 2024

10/10 Excellent

HUTASHAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Tambelina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Run down property, torn couches, dirty carpets
Stayed 5 nights in Jul 2024

10/10 Excellent

hassan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ismail, Calgary

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Kat

Liked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Jeanny

Travelled with family
Disliked: Cleanliness, room comfort
Bad experienced. The room’s air conditioner was not working. I have been informed the compressor problem by the technician. Luckily i have been given a stand fan. Otherwise i cannot imagine how to sleep overnight. Feeling warm and my kids also sweating. Agent / owner please check everything is ok before renting out the room. Thanks
Stayed 1 night in Sep 2025

2/10 Terrible

Erkin

Disliked: Cleanliness, room comfort
It was very dirty, there was Cockroach and possible bed bugs. My body was itching All night. I was not able to sleep at all. No reception you need to call someone to pick you up upon check in and checkout
Stayed 1 night in Apr 2025

2/10 Terrible

Sanjung

Travelled with family
Disliked: Cleanliness, amenities, room comfort
일단 숙소가 너무 더럽고 냄새가 났어요. 그리고 침대시트에는 오물이 묻어있는데 세탁도 전혀 되어있지 않고 욕실도 청소가 전혀 되어있지 않아서 씻고 싶다는 생각이 하나도 들지 않았습니다. 심지어 옷장에는 깨진 형광등이 버려져 있어서 위험하기까지 했으며 직원이 방상태를 보았음에도 아무런 조치도 취해지지 않았습니다. 이런 비상식적이고 더러운 숙박업체가 별4개의 등급으로 올라와 있다는게 경악스럽습니다. 어쩔 수 없이 하루 묵기는 했지만 다음날 바로 손해를 감수하며 체크아웃 했습니다. 혹시 이 호텔에 숙박하기를 고려하시는 분들이 있다면 절대적으로 비추천 합니다. 당신들의 여행을 망치지 마세요. First of all, the accommodation was so dirty and smelly. And there was dirt on the bed sheet, but it wasn't washed at all and the bathroom wasn't cleaned at all, so I didn't want to wash it at all. Even broken fluorescent lamps were thrown away in the closet, which was dangerous, and no action was taken even though the staff saw the room. I'm shocked that these irrational and dirty accommodations are listed in a four-star rating. I had no choice but to stay for a day, but I checked out the next day at the risk of damage. If there are people considering staying at this hotel, I absolutely recommend it. Don't ruin your trip.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kiyoko

Travelled with family
Liked: Cleanliness, amenities
チェックインの仕方で色々な方に親切に助けていただきました。そのへんは改善して欲しいところですhが、ショッピングモールとつながっているので便利です。お部屋広さは十分ありますが、設備的に古さはあるけど支障ない程度。人それぞれですが… ただ、毎日ルームクリーニングしていただけます。 価格を考えれば合格点です。 またお世話になると思います。
Stayed 6 nights in Aug 2024

4/10 Poor

MINEHISA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
ホテルフロントがないのでチェックインにとても戸惑った。案内してくれた男性も愛想がない。デポジットを渡したがTAXと言われ半額しか戻ってこなかった。海外旅行に数十回行っているがこんな対応初めてだった。
Stayed 4 nights in Jul 2024

2/10 Terrible

KONATSU

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
デポジットのお金を返してもらえなかった。130リンギット払ってチェックアウトする際連絡が付かず、間に合わないのでタクシーで空港に行ったんですが、普通にわざとだと思います。
Stayed 3 nights in Jun 2024

10/10 Excellent

choong seng

Stayed 1 night in May 2024