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Dolphin Hotel, Chow Kit Kuala Lumpur

Property class: 3

Choose dates to view prices

Photo gallery for Dolphin Hotel, Chow Kit Kuala Lumpur

A modern hotel lobby with leather sofas, a white coffee table, and large windows offering a view of the city.
A modern reception area with a wooden wall, a flat-screen TV, and two blue sofas.
A hotel room with two beds, a desk, a chair, and a large window with a city view.
A modern hotel lobby with a glass partition, a large vase with flowers, and a reflection of the street outside.
A hotel with a modern facade, multiple balconies, and a sign indicating it is a hotel.

Reviews

5.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
No. 3, Jalan Tiong Nam, Off Jalan Raja Laut, Kuala Lumpur, 50350
  • Place, Chow Kit Night Market
    ‪3 min walk‬
  • Place, Sunway Putra Mall
    ‪7 min walk‬
  • Place, World Trade Centre Kuala Lumpur
    ‪12 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪27 min drive‬

Room options

View all photos for Executive King

A hotel room with a bed, two bedside lamps, a nightstand, a window with curtains, and a view of a building outside.

Executive King

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Family 3

A hotel room with a wooden headboard, two bottles of SeaMaster water, a gold wallet, and a welcome card for Hotel Club Dolphin.

Executive Family 3

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

A hotel room with two beds, a nightstand with a lamp, and an air conditioning unit on the wall.

Executive Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Twin

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Family

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

Executive Suites

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Queen

Pillow-top beds, desk, blackout curtains, free WiFi

Executive Queen

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 6
  • Free Wi-Fi

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About this property

Dolphin Hotel, Chow Kit Kuala Lumpur

2 restaurants, a conference centre and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Dolphin Hotel, Chow Kit Kuala Lumpur offers 94 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Dolphin Hotel, Chow Kit Kuala Lumpur, you're just a quick walk from Chow Kit Night Market. Free WiFi in public areas, 2 restaurants and a conference centre are available.
  • Free WiFi
  • Free Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 4-minute drive from Petronas Twin Towers and a few minutes from KLCC Park
  • Airport shuttle service available for a fee
There are 2 restaurants on site. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Dolphin Hotel, Chow Kit Kuala Lumpur also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

Dolphin Hotel, Chow Kit Kuala Lumpur has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free RV/bus/lorry parking on site
  • Parking on site (MYR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (1,000 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dolphin Hotel, Chow Kit Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MYR 160 (one-way)
  • Self-parking fee: MYR 7 per day
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Dolphin Hotel, Chow Kit Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Shandar
Hotel Shandar Kuala Lumpur
Shandar Hotel
Shandar Kuala Lumpur
Shandar Inn Kuala Lumpur
Hotel Club Dolphin Kuala Lumpur
Club Dolphin Kuala Lumpur
Hotel Club Dolphin
Dolphin Hotel Chow Kit Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel
Dolphin Hotel, Chow Kit Kuala Lumpur Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel Kuala Lumpur

Dolphin Hotel, Chow Kit Kuala Lumpur Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 6 out of 32 reviews
Rating 2 - Terrible. 11 out of 32 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in Malaysia.

Bad. Worst hotel stay that I had in Malaysia. Have cockroaches; TV without functionable remote control and noisy due near to tram track. The most unacceptable event was the front desk took my ID and Credit Card out of my sight to their main office for more than 10 minutes for the purpose on photocopying these documents for their verification purposes with my booking with Hotels.com. I am considering canceling this Credit Card to avoid possible scam transaction.
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
距離PWTC蠻近的；離秋傑市場也近買水果很方便。但是一層樓只有一支吹風機要一直借來借去很是麻煩！希望可以改進
Stayed 5 nights in Oct 2019
Verified review

4/10 Poor

Scott

Disliked: Cleanliness, staff & service

Photos not even close to reality

Not sure if they put me in the wrong room or not, but the photos of the room was great, the room wasn't the same. Obviously they hired a fantastic photographer. The standard price of this room, apparently, is $100AUD. It was dropped to $50AUD for the following day, however, I had a discount to $25AUD. In no world would I pay even close to $100AUD for this room. $25 is even pushing it. This is an old hotel where they put some decent furnishings. Took 30 minutes to check-in, as there's only one reception guy and other customers were having problems. 15 minutes to check-out. I don't mind staying in dingy, cheap, hotel rooms, provided that I'm expecting to stay in one. Problem here is that the photos look like it's a nice, classy hotel. In reality, it's a dingy, cheap, hotel room.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Pex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow operation ! dirty ! waiting until 2 hours for check in ! 1 out of 5 star !!
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel for short vacation. Services also good.
Stayed 1 night in May 2018
Verified review

4/10 Poor

Sital

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

No a good experience. Room was not cleaned. Main entrance Lights was not working . Worth thing I was asked to pay tourism charge as I showed Malaysian Ikad.
Stayed 1 night in May 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air Conditioning issue room 4024 (14 April 2018)

Bad air conditioning for the first room, but was quick exchange of rooms was done.
Stayed 1 night in Apr 2018
Verified review

2/10 Terrible

disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel. No water supply.

No water supply in the morning. Had to wait for 3hrs but still no water. Staff doesn't have courtesy to apologize or explain. Only give 3 bottles of mineral water for us to bath (only after we asked for it). Very bad service. Don't stay here. Totally not recommended.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Decent

The receptionist was not friendly at all and was really slow to process my check in. The room however was great, clean. The showers were great. Not much hot water though
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Poor service . I stay for 3days 2night . And no one come and cleaning my room . I sleep with messy room . Also on hotel.com shows that free parking . But when I cme they ask for pay rm5/day for my parking. When I ask why I have to pay . They said free parking for special request . Nonsense! How I know I have to make a special request on my booking when I find that they give free parking . Girl on receptionist also no manners and not friendly.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

good experiance
Verified review

4/10 Poor

Rita

Disliked: Staff & service, property conditions & facilities, room comfort

Ligging zeer goed

Kamer werd niet schoon gemaakt bij melding moest je nog 2 uurtjes wachten. Heel slecht ontbijt.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was good but kind of smelly. It's like I'm staying at Indian temple. I had to use my perfume to make me comfortable
Verified review

8/10 Good

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great choice for its value

quite good n comfort
Verified review

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and cheap

A simple hotel close to the center of Kuala Lumpur. Easy to go where you want and many small local restaurants nearby if you want to try local food. The monorail was running close to the hotel so if your room face that side it can be a bit noisy when the train comes. The breakfast was only Asian style so not really what I like in the morning.
Verified review

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities, room comfort
The overall experience was disappointing. On the positive side, its well situated in walking distance from multiple train stations, had great Wifi I was able to stream HD movies, room size was good, general condition of rooms (at a budget room perspective) were good, AC worked well, and staff were always friendly and courteous. The problems however were plenty, out of my 8 day stay, house keeping only came *twice* and that was because I asked (had to ask for things over and over again), access card to room continually stopped working, breakfast buffet venue and food was abysmal, supplies such as toilet paper wasn't kept up, the first 3 nights I was put in a twin room when I'd ordered a king room. All pointing to a mismanaged hotel. I had to put too much effort into getting things that are just basic hotel services, I wouldn't recommend this hotel to others.
Verified review

10/10 Excellent

abdulsalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I m realy very happy to stay all things very good Thanks
Verified review

2/10 Terrible

Azz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déceptions

Nous avons mis près d'une demi-heure à trouver l'hôtel en taxi. Le quartier est pas très propre, ce qui est assez rare à KL. A notre arrivée vers 23h, la personne nous a remis le mauvais badge. Première déception La chambre est grande et lumineuse, la vue donne sur des entrepôts. Dans la salle de bain nous avons trouve un cafard vivant et des cheveux dans le lavabo. Le lit est très grand mais il y a des cheveux dessus et les draps et taies d'oreilles sont plus ou moins tachés. Le personnel au guichet n'a pas fait preuve de service et d'attention.
Verified review

2/10 Terrible

Azz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful dirty cockroaches !!

We arrived at 11pm and immediately we wanted to leave. The room was awful and the barhroom was very dirty. The blankets and pillows looked like not being cleaned. There was rubbish and hair on the floor. Cockroaches in the barhroom and dead flies on the wall. The desk staff does not look at you when you want to talk to them. Very arrogant. The area is very dirty and may be dangerous. It is definitely the worst hotel we have stayed at in Malaysia.
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Ikke det beste

Det eneste positive ved dette hotellet var at sengene var myke og det var bare 10 min til nærmeste monorail-stasjon. Servicen var dårlig, frokosten var ikke inkludert (som det står at den skal være i beskrivelsen av hotellet), det var flekker på sengetøyet, badet var ikke slik som det ser ut på bildet, det var relativt mye krypdyr (kakkerlakker og maur) på rommet, hotellet er ikke spesielt billig i forhold til kvaliteten på rom og service og nabolaget var litt lugubert. Det kunne se ut som om dette tidligere har vært et sykehjem eller lignende.
Verified review

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Don't expect to get much sleep

This could be a very good hotel, especially for the price; clean and comfortable, close to the subway (elevated walkway if raining) and several good malls. Several local eateries or a nicer restaurant in another hotel close by. However, the website stated breakfast was included with my room rate (there is a breakfast-only restaurant), but the clerk said no. Showed her the website but was told have to talk to Expedia (my emails to Hotels.com about the breakfast were never answered). I originally stayed 3 nights, extended the booking another 7 (easier than moving); on the 4th night, the satellite tv stopped working and was never repaired. Even after I could hear guests in other rooms watching their tv, mine never started up again. Told the staff, they shrugged their shoulders and did nothing. There is also a private house across the street with a dog. On the 5th night, it started barking and continued barking day and night for the rest of my stay (all 6 remaining nights). Told the staff, nothing happened; spotted the tenants and went and talked to them (nicely), one guy told me to get lost. All in all, hotel is clean and comfy, staff friendly but service was bad, got very little sleep. Won't be staying here again.
Verified review

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Bilal

Liked: Staff & service
Stayed 1 night in Oct 2018