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Sunbow Suites

4.0 star property

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3 outdoor pools, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, minibar, laptop workspace
Premier Suite, Tower | Premium bedding, pillow-top beds, minibar, laptop workspace
Fountain
Premier Suite, Tower | Premium bedding, pillow-top beds, minibar, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Jalan Imbi, Berjaya Times Square, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪56 min drive‬

Room options

View all photos for Premier Suite, Tower

Premier Suite, Tower | Premium bedding, pillow-top beds, minibar, laptop workspace

Premier Suite, Tower

  • City view
  • 60 sq m
  • Sleeps 8
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Tower

Deluxe Suite, Tower | Premium bedding, pillow-top beds, minibar, laptop workspace

Deluxe Suite, Tower

7.0 out of 10
Good
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, City View, Tower

Family Suite, City View, Tower | Premium bedding, pillow-top beds, minibar, laptop workspace

Family Suite, City View, Tower

  • City view
  • 65 sq m
  • Sleeps 8
  • 2 Large Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite, 2 Bedrooms, Tower

Signature Suite, 2 Bedrooms, Tower | Premium bedding, pillow-top beds, minibar, laptop workspace

Signature Suite, 2 Bedrooms, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 King Beds
  • Free Wi-Fi

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4.4 out of 5, Excellent, 65 reviews
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About this property

Sunbow Suites

This hotel features 20 restaurants, 3 outdoor pools and a full-service spa. Other amenities include a nightclub, a health club and a bar/lounge. Housekeeping is available on request.
Sunbow Suites offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. Pillowtop beds feature premium bedding. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor tennis court and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
With your stay at Sunbow Suites, you're connected to a shopping centre and just a quick walk from Berjaya Times Square. Features include 3 outdoor pools, 20 restaurants and 20 coffee shops/cafes.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 20 restaurants, 20 coffee shops/cafes, a poolside bar and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an indoor tennis court, a gym and a steam room
  • Steps from Berjaya Times Square and 12 minutes on foot from Pavilion Kuala Lumpur
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Sunbow Suites offers its guests a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a health club. There are 20 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 18794 square feet (1746 square metres) and includes a conference centre. A children's pool, a nightclub, and a sauna are also featured at the family-friendly Sunbow Suites. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur hotel.

Sunbow Suites has 20 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (MYR 5 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Secured parking on site (MYR 15 per day)
  • Secured, covered valet parking on site (MYR 20 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 20 coffee shops/cafes
  • 20 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Bowling alley
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Karaoke
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (18,794 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 45 floors
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: MYR 15 per day
  • Valet parking fee: MYR 20 per day
  • Nearby parking fee: MYR 5 per day (131 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property is professionally cleaned
Sunbow Suites offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout (exact amount varies).

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sunbow Suites @ Times Square Kuala Lumpur Apartment
Sunbow Suites @ Times Square Apartment
Sunbow Suites @ Times Square
Sunbow Suites Times Square
Sunbow Suites Hotel
Sunbow Suites Kuala Lumpur
Sunbow Suites Hotel Kuala Lumpur
Sunbow Suites @ Times Square Kuala Lumpur

Sunbow Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 135 reviews
Rating 8 - Good. 45 out of 135 reviews
Rating 6 - Okay. 15 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marie-Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay there
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Saman Sarker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Would stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an Amazing Stay my Fiance was satisfied
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Mr Raza was very a helpful and accommodating to our requests. would recommend and would stay again
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Raza was great. Easy check in. Beautiful pool. Would definitely stay again.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service- clean- big bathtub. Loved the mattress
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,location and location. Very convenient to shopping centres and restaurants in every cuisine. Metro rail is linked to the complex and has easy access to the other shopping malls.
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit old but overall the service of the staff and the room was comfortable. Woth the price staying.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Muhammad Husni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

I go solo and i felt safe and satisfied with the people around me
Stayed 2 nights in Aug 2022
Verified

8/10 Good

lambertus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big appartment, microwave heater fridge, very good shower, good sight on twin tower, 31 high we were, great sight, could hear the traffic but ok, nonoise of others, sitting part near kitchen en in living room, bed was for too soft and in middle bow down. hotel in great departent store , good for eat and shooping walking distance to othe busy streets for eat walk and shooping, near transportation
Stayed 4 nights in Jan 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Videos show a lot to do and close to many things but I found it wasn’t as convenient
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Fen

Liked: Staff & service
Interior Bed - average Cleanliness -average Bathroom - drainage system not good As this is a very old property and the maintenance is not very consistent. In other words,you get what you pay for. Exterior Security -good The security guards who work there is very attentive. Responsive of property person - good Location - very accessible to Bukit Bintang shopping
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Michael

Disliked: Staff & service, amenities, property conditions & facilities
Outdated interior, overpriced, irregular cleaning service, miniscule fridge, kitchenette only had microwave, television signal kept dropping out
Stayed 6 nights in Jun 2024
Verified

6/10 Okay

Atheer

Not the best
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, room comfort

Central lejlighed med fantastisk udsigt

Vi havde tre overnatningen i KL omkring nytårsaften. Vi havde aftalt at mødes med ham der skulle give os nøglen og han var der som aftalt. Lejligheden er stor og har en fantastisk udsigt! God seng og rent. Rigtig god beliggenhed i KL centrum
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Maimun

Disliked: Staff & service
Vi stannade i hotellet i 10 dagar. Hotellrummet var i relativt dåligt skick. Toaletten i synnerhet har varit mycket smutsigt och den kändes väldigt ofräscht. Man försökte dölja den dåliga lukten med stark och obehaglig kemisk kaka hängd i toaletten. Städningen utfördes varannan dag, ganska ok. Luftkonditioneringen fungerade ok, men behöver rengöras. Cigarettlukt trängde igenom från andra rum så att det kändes obehagligt. Det bästa med hotellet är läget. Det ligger i anslutning till en stor galleria. Sen är poolen och gymmet i acceptabelt skick. Inte för många människor samtidigt. Överlag ok hotell om man stannar i ett par dagar för relativt bra pris. Vi skulle inte välja detta hotell igen oavsett. Det finns bättre för samma pris insåg vi senare. Vi bedömer hotellet som 3/5 mest pga det centrala läget i KL.
Stayed 10 nights in Dec 2022
Verified

4/10 Poor

Hafifi

Disliked: Staff & service, property conditions & facilities
basic coffee not available when ask. cleanliness of mirror so bad. leakage of toilet and ponding water.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Azze

Liked: Cleanliness, staff & service
I like stay there because its very convenient. Not far from lrt station and shopping malls. Will be repeat staying there if I happen to KL again.... very recommend
Stayed 5 nights in Sep 2020
Verified

8/10 Good

Yee Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Service is fast and the person in charge was very polite. Only thing is our bath tub had a little rust. So can’t take hot bath.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Nabila

Liked: Cleanliness, amenities
Very helpful host. Nice, clean and spacious room..
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kai

Comfortable with convenient shopping around.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything... but needs a reception desk

Located close to central KL, monorail station adjoins building, walking distance to hundreds of shops and restaurants. Service - is part of Berjaya Hotel complex, but the apartment wing has no reception desk. The manager contacted us before arrival to arrange a meeting place, and is happy to store bags after checkout. A large deposit (200RM) for the access card is required to be paid in cash on arrival - credit card would be better, as you get cash back when you are leaving, which is not always convenient Accommodation - very comfortable, recently refusbished. Room is spacious, with lounge and table/chairs for meals if you want to self cater... but there's no need as it is above a shopping mall with food court and supermarket. Kitchen is basic, but adequate for short stays (inclusion of a toaster and washing machine would be good - there's plenty of room for a washing machine... the room doesn't need 2 vanity areas) Wi-fi - included, strong signal Summary - recommended, but the ability to use hotel reception for communications would greatly improve it's attractiveness.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , easy to explore the City, shops, restaurants and transport just few meters away. Walking distance to Petrona Towers. Swimming pool handy after long day. Angeline was very helpful . Recommended, especially if you have limited time to explore the City.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Water was very rusty. Just my luck went there during up grading.
Stayed 4 nights in Feb 2020