The property does not have elevator/lifts. It is very old with many of itâs furniture and appliance in bad condition ie Missing sliding doors on itâs wardrobe, exposed wire for itâs iron, marks/stain on itâs bedsheet. The saving grace was the friendly and helpful front office staff and itâs local delicacy, Nasi Lemak for breakfast however is very tasty.
I suppose every room should have a telephone so if we need anything we can just ring the reception. My room didn't have a telephone and its quite troublesome for me as I need to walk to the reception if need anything.
Very Very Very Dirty, Front Desk give me dirty room never clean up from previous tenant, no courtesy to even say sorry, very rude, few amenities, I would cancel but already paid for it
Upon arrival reception did not know about our reservation. Hotel fully booked by group.
After some pressure a room was allocated to us. Restaurant not prepared to accept us as the place was fully booked for group, a la carte not available for the evening.
In the morning we arrived for breakfast at 7.30, all food finished, we complained at the reception , and were allowed into the breakfast room. just had a coffee and slice of bread. The hotel is in a very nice location near the river, but very poorly maintained.