Hotel with a 24-hour front desk, near Kumamoto Castle
A 24-hour front desk, free Wi-Fi in public areas and a vending machine are available at this smoke-free hotel.
KOKO HOTEL Premier Kumamoto offers 205 accommodations with air conditioning. This Kumamoto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at KOKO HOTEL Premier Kumamoto. During your stay, you're just a quick walk from Sakura Machi Kumamoto. Enjoy features like free WiFi in public areas.
Free Wi-Fi (speed: 25+ Mbps)
Amenities include a lift and a vending machine
Guests have great things to say about the helpful staff and the proximity to shopping
Just a 5-minute walk from Kumamoto-jo Hall and a 1-minute drive from Kumamoto Castle
KOKO HOTEL Premier Kumamoto offers its guests a vending machine and a lift. Public spaces have free WiFi.
This 3-star Kumamoto hotel is smoke free.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available (JPY 1,800 per night)
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Towels provided
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: JPY 1800 per night (328 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
We should mention
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Koko Premier Kumamoto Kumamoto
KOKO HOTEL Premier Kumamoto Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
As the hotel is situated on top of a shopping mall, we had a hard time trying to figure out where we could park and unload our luggage when we arrived. Other than that, it was very enjoyable staying in this hotel. Nice breakfast spread.
The Koko Hotel was our favorite place to stay in Japan. The room was styled nicely and clean. It was the perfect location in Kumamoto - shopping and food were in the complex downstairs. Kumamoto Castle was a very short walk. The hotel buffett was amazing and reasonably priced.
We had a nice stay at Koko hotel. The hotel is conveniently located to transit access and on top of a mall. Walking distance to the castle. Lots of food options and shopping. The room was spacious and quiet. We did not spend much time in the room as we used Kumamoto as a home base for day trips. We would stay here again and recommend to others
This hotel was a tram ride from JR Kumamoto station and located inside the Sakuramachi shopping mall. Fairly new, but very clean and generous with provision of amenities. Room was small though but has a nice view of the castle.
KOKO Hotel is conveniently located in a shopping and convention center, close to the castle and downtown areas. The room was very well equipped and large for Japanese standards. Staff very kind and helpful. I happily recommend the place.
Great location and service. We arrived early and was able to leave our luggages at the reception area until the check-in time.
The hotel is right next to canal city so it's very convenient for shopping.
The only negative thing I would say about this hotel is the cigarette smell at the reception area. You can smell it straight away after walking into the hotel. Instead of having the smoking room near the reception area, maybe they can try to relocate their smoking room to somewhere else?
Excellent location at the bus station. Walkable to Kumamoto castle; we could actually see it from our room!
As with other Japanese hotels, toiletries were provided but this hotel went the extra mile - there were bath salts as well as hair serum capsules. So thoughtful!
A nice newer hotel in downtown Kumamoto. It’s right on top of the Sakuramachi mall and the bus terminal, a very convenient location. Rooms are small but clean and comfortable. However, the lobby is on the 14th floor and there is no concierge or bellboy on the main entrance (which is actually on the second floor of the parking of the mall) and no signs outside on the streets, so it’s rather confusing for people driving using GPS to look for the hotel (it just tells you you have arrived on the street next to the mall, but there are no signs of the hotel outside the mall). Once you found the entrance to the parking of the mall and get into the mall, then it’s easy to see signs directing you to the hotel entrance.
I just loved staying here - it was the most comfortable hotel in my trip to kyushu. The hotel is new and clean, the furnishings and design has a luxurious feel, the pillows and bed was so comfortable that I slept well. The location is super convenient - I walked to all the main sights and shopping areas in Kumamoto, also it is located above the bus station and shopping mall - so it was easy to get to the Kumamoto train station and to get food. The last day was raining heavily, I was glad that I didn’t have to bring the luggage in the rain - it was all sheltered from the hotel to the bus to the train station. I could see the castle from my room, which made staying in very pleasant!