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Ella Crest by Aloft

3.0 star property

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Photo gallery for Ella Crest by Aloft

Outdoor pool
Junior Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace
Interior
Exterior
Deluxe Chalet | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ella Rd, Ella, UP, 90090
  • Place, Kinellan Tea Factory
    ‪18 min walk‬
  • Place, Suwadivi Ayurveda Health Care
    ‪3 min drive‬
  • Place, Nine Arches Bridge
    ‪5 min drive‬

Room options

View all photos for Superior Chalet, Mountain View

Superior Chalet, Mountain View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Chalet, Mountain View

  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Chalet

Deluxe Chalet | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Chalet

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Room, Mountain View

Executive Quadruple Room, Mountain View | 1 bedroom, in-room safe, desk, laptop workspace

Executive Quadruple Room, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Quadruple Room

Junior Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Junior Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Ella Crest by Aloft

Hotel in Kumbalwela with coffee shop/cafe and outdoor pool
This hotel features an outdoor pool, a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area and a garden. Housekeeping is available on request.
Ella Crest by Aloft offers 20 accommodations with a safe and complimentary slippers. This accommodation offers separate sitting areas and includes desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower and hairdryers. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Ella Crest by Aloft, you'll be within walking distance of Kinellan Tea Factory. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Amenities include coffee/tea in a common area
  • Just a 2-minute drive from Kinellan Tea Factory and a few minutes from Dhowa Rock Temple
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Ella Crest by Aloft also features an outdoor pool, a garden, and coffee/tea in common area. Self parking is free.
Ella Crest by Aloft has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:30 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ella Crest by Aloft

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:30 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 5-device limit.

Ella Crest by Aloft Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

9.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

KESSEVEN NAIDOO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was folled by the Aloft chain when booking this hotel. It's poorly run by unprofessional staff.The private villas are remotely situated, access is very difficult and there is also a feeling of insecurity. A lace tied to a door was used as lock. The mattress and pillows in villa are uncomfortable and smells. Very difficult to get transport for city and other attractions. Will not come there again.
Stayed 2 nights in Nov 2025

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed in one of the cabins which had a nice view of the trees and mountain, saw lots of monkeys in the trees. Pool was a short walk from the room and peaceful with nice views. Staff were all very helpful making sure we were comfortable. Wifi connection in cabin not great but good connection at restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ella Crest by Aloft was truly wonderful. The location is perfect with breathtaking views, and the property itself is very peaceful and beautifully designed. The rooms are modern, clean, and comfortable, and the staff were extremely friendly and helpful throughout my stay. The pool area is especially beautiful and relaxing. Overall, a fantastic experience – highly recommended for anyone visiting Ella!
Stayed 1 night in Sep 2025

10/10 Excellent

Jolia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying one night at Ella Crest by Aloft Hotel, and it was a truly delightful experience from start to finish. The property is located in a serene spot with breathtaking views of Ella's lush hills and misty landscapes. Even though my stay was short, the peaceful setting immediately made me feel relaxed. The building is modern yet blends beautifully with the natural surroundings, giving it both comfort and charm. My room was clean, spacious, and thoughtfully designed. The bed was very comfortable, and the amenities provided were more than enough for a comfortable stay. The attention to cleanliness and detail was evident throughout the property. What stood out the most was the hospitality. The staff were warm, welcoming, and always ready to assist with genuine smiles. Their professionalism and friendliness made the experience feel personalized and special. The food was also excellent, with fresh and flavorful options that exceeded my expectations for a boutique-style property. Although I only stayed for one night, it was a memorable visit, and I would highly recommend Ella Crest by Aloft Hotel to anyone visiting Ella — whether for a short getaway or a longer holiday. I'm already looking forward to returning in the future for a longer stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel! The best location, very good rooms, and warm hospitality made our stay memorable. Even though we stayed just one night, we felt completely relaxed and happy.
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night at Ella Crest by Aloft and had a very good experience. The hotel is in a peaceful location with beautiful views, which made my short stay relaxing. The staff were very friendly and attentive, making me feel welcome from the moment I arrived. The room was comfortable and had everything I needed for a night’s stay. Breakfast was fresh and enjoyable, and the service was excellent. For anyone visiting Ella, I think this is a nice place to spend a night or more — quiet, comfortable, and with very helpful staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Jia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid it at all cost

Avoid this hotel at all cost. Room is infested with insects, bed bugs and mosquitos. We spent 1 hour just killing insects and sanitising the room before we could unpack. stained bed sheet and hot shower only lasted less than 10 mins and next day still no hot water, electricity supply was on and off at night, the worst was that the hotel manager did not even respond to our messages. In the hall way along the staircase, it’s full of dead wasps lying around. Also we found hair in our dinner plate. What a nightmare if our stay, and we got out of this place first thing in the next morning!
Stayed 1 night in Aug 2025