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Hotel Gracery Kyoto Sanjo

4.0 star property

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Photo gallery for Hotel Gracery Kyoto Sanjo

1 bedroom, down duvets, in-room safe, desk
Reception
Food and drink
Standard Twin Room, Non Smoking | View from room
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
420 Sakuranocho, Nakagyo-ku, Kyoto, Kyoto, 604-8035
  • Nishiki Market
    ‪4 min walk‬
  • Nijō Castle
    ‪3 min drive‬
  • Kiyomizu Temple
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, down duvets, in-room safe, desk

Premium Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

1 bedroom, down duvets, in-room safe, desk

Premium Twin Room

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, down duvets, in-room safe, desk

Superior Twin Room

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for MATSU KABUKI Room, Non Smoking

MATSU KABUKI Room, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

MATSU KABUKI Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for SAKURA KABUKI Room, Non Smoking

SAKURA KABUKI Room, Non Smoking | Property amenity

SAKURA KABUKI Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Triple Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Kyoto Room, Non Smoking

Kyoto Room, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Kyoto Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

1 bedroom, down duvets, in-room safe, desk

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room(Non smoking)

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room(Non smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Kabuki Room (Matsuma)

1 bedroom, down duvets, in-room safe, desk

Kabuki Room (Matsuma)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room(Non smoking)

1 bedroom, down duvets, in-room safe, desk

Standard Double Room(Non smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Kabuki Room (Sakura)

1 bedroom, down duvets, in-room safe, desk

Kabuki Room (Sakura)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room-Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room(Smoking)

1 bedroom, down duvets, in-room safe, desk

Standard Double Room(Smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room-Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Kyoto Room

1 bedroom, down duvets, in-room safe, desk

Kyoto Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Universal Double Room

1 bedroom, down duvets, in-room safe, desk

Universal Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room(Smoking)

1 bedroom, down duvets, in-room safe, desk

Standard Twin Room(Smoking)

  • Sleeps 2
  • 2 Single Beds

South Tower Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Universal Twin Room

1 bedroom, down duvets, in-room safe, desk

Universal Twin Room

  • Sleeps 2
  • 2 Single Beds

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Gracery Kyoto Sanjo

Hotel with a restaurant, a quick walk to Nishiki Market
This hotel features a restaurant, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers.
Hotel Gracery Kyoto Sanjo offers 225 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. 40-inch flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gracery Kyoto Sanjo. During your stay, you're just a quick walk from Kawaramachi Street. You'll find features such as free WiFi in public areas, plus a restaurant and laundry facilities.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Guests have great things to say about the breakfast and the location
  • Just a 5-minute walk from Nishiki Market and a 2-minute drive from Yasaka Shrine
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Gracery Kyoto Sanjo also features complimentary newspapers in the lobby, laundry facilities, and a lift.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

Hotel Gracery Kyoto Sanjo has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (90 centimetre wide door)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers rooms in the South Tower and the North Tower. Guests must check in at the tower indicated in the room name they have booked.
Breakfast is not included in the Breakfast rate for children ages 4-12 included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Gracery Kyoto Sanjo
Hotel Gracery Sanjo
Gracery Kyoto Sanjo
Gracery Sanjo
Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel
Hotel Gracery Kyoto Sanjo Kyoto
Hotel Gracery Kyoto Sanjo Hotel Kyoto

Hotel Gracery Kyoto Sanjo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 57 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Mar 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Loved the hotel and the surrounding area. Only reason i’m not giving 5 stars is that the Wifi is unusable. Good thing I had an eSIM with plenty of data left. Other than that, no complaints. Big room size too compared to my other hotel stays in Japan.
Stayed 3 nights in Mar 2025

10/10 Excellent

Katrina

Liked: Property conditions & facilities
Very happy with the space and state of the room. Check in and check out were seamless. Location was perfect for exploration, transit and dining.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffery

Stayed 3 nights in Mar 2025

10/10 Excellent

Maliha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and clean rooms
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s some what hard to find being in a shopping district, but I nice to be close by the food options and shopping as well
Stayed 5 nights in Mar 2025

8/10 Good

Suzanne, Lake Forest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, foods, shopping, Needs to have more drawers for clothing and counter space.
Stayed 3 nights in Mar 2025

2/10 Terrible

Pei Chen

Disliked: Cleanliness, property conditions & facilities
This is typecast smallest property that I have ever stayed. Room is very small . bathroom ,. shower will get floor wet. Terrible design. Not very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 6 nights in Mar 2025

4/10 Poor

Reema

Liked: Property conditions & facilities
Disliked: Staff & service
The staff is in hospitality business and cant do that one thing right. I had the best experience in Japan and all my other stays except this one. A few issues: 1. The booking explicitly says Water, but i got water only on day 1 of my 4 day booking. They said it’s only welcome drink. I then asked, where can i fill my water bottles? They said No. they said please buy water. 2. The cleaning services in 4 days was only done properly on last day and was not done the remaining days. Im a clean person and it was kept the way I left it. I had to explicitly ask for coffee sachet refills. 3. I asked the staff for some salt ( needed it for health reasons as I was alil unwell) and they denied me salt. Bearing in mind, The hotel has a full fledge restaurant and microwave and they couldnt give me a pinch of salt. Will not let this hotel ruin my experience and hospitality Japan has to offer, but definitely not going to stay in this chain of hotels again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marie Joyce, Quezon City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Kyoto
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to check in and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2025

10/10 Excellent

STEFANIA

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that the room was so spacious compared to many other hotels I’ve stayed at in Japan. The shower room was also big with a bathtub. The area around the hotel was very convenient for shopping since it was in the shopping street. It is also close by the bus and train stations. The staff were very helpful in assisting us with a dinner reservation. Overall, I would come back to this hotel again :)
Stayed 2 nights in Feb 2025

10/10 Excellent

Frederick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff ,super Location , great breakfast. Stay here a fifth time !
Stayed 1 night in Feb 2025

4/10 Poor

Kevin

Liked: Property conditions & facilities
Disliked: Cleanliness
I am not really picky and don’t want to leave bad reviews.. but the hotel is dirty. The back of the sofa bed is full of dust. The toilet has a lingering smell of pee. Floor carpet is not vacuumed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracery Hotel February Visit

Our stay was very satisfactory. Location, cleanliness, room size larger than most rooms in Japan, staff friendly & helpful. Good value as included breakfast. Stayed 3 nites
Stayed 3 nights in Feb 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great location very near shops
Stayed 2 nights in Jan 2025