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Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

3.5 star property
VIP Access

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Photo gallery for Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Terrace/patio
Premier Twin Room with Washing Machine, Non-Smoking | In-room safe, laptop workspace, blackout curtains, soundproofing
Interior entrance
In-room safe, laptop workspace, blackout curtains, soundproofing
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
557 Nakanocho, Nakagyo-ku, Kyoto, Kyoto, 604-8042
  • Place, Nishiki Market
    ‪2 min walk‬
  • Place, Kawaramachi Street
    ‪3 min walk‬
  • Place, Pontocho Alley
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room with Washing Machine, Non-Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Superior Twin Room with Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(31 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Deluxe Twin Room with Extra Bed and Washing Machine, Non-Smoking

9.8 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Premier Twin Room with Washing Machine, Non-Smoking

In-room safe, laptop workspace, blackout curtains, soundproofing

Premier Twin Room with Washing Machine, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Large Single Beds

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Exterior detail
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About this property

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi

Boardwalk/promenade hotel in Kyoto with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a front desk safe are on-site. Weekly housekeeping is available.
Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi offers 54 accommodations with washers/dryers and a safe. Accommodation at this 3.5-star hotel has kitchenettes with stovetops and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi. During your stay, you're just a quick walk from Nishiki Market. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Nishiki Market and 3 minutes on foot from Kawaramachi Street
As a guest of Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi, you'll find a terrace, concierge services, and laundry facilities. WiFi is free in public spaces. Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3.5-star Kyoto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TOKYU STAY SHIN-KYOGOKU-DORI

Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 531 out of 651 reviews
Rating 8 - Good. 98 out of 651 reviews
Rating 6 - Okay. 16 out of 651 reviews
Rating 4 - Poor. 2 out of 651 reviews
Rating 2 - Terrible. 4 out of 651 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Al, Woodbridge

Stayed 5 nights in Sep 2025

10/10 Excellent

Sona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Julius, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and location near from good places
Stayed 2 nights in Aug 2025

10/10 Excellent

Ngoc thi kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel , new renovation , excellent service , spacious rooms for 3 adults
Stayed 2 nights in Sep 2025

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel! Very clean, very modern. Loved having laundry in room. Staff is helpful. We got coupon for free coffee and donuts at the place downstairs. That was fun. Very convenient to a lot of shops and restaurants but it’s a hike to the shrines and temples on the other side of the river. The lobby is really nice, with free drinks and sake, but I wish the seating were more comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot, comfortable hotel

Right off a main street and near a train stop. The actual hotel entrance is in an alley, but there's boutique stores and some good food located in the vicinity. The hotel is quiet and comfortable with tea and sake service in the afternoon. The staff are very considerate and informative.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nawaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time sratung. Amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness
We stayed 3 nights in a superior twin room. This hotel is on the small side but is extremely close to the Nishiki market as well as a ton of other shopping. We had a bit of a walk (15 minutes or so) from the Shinkansen station to the hotel, but it was very close to other bus stops and metro stations so it just depends on where you are going. Kyoto attractions are a bit spread out so there is no hotel that will give easy access to all of them, but this was a good option. The twin beds were long enough for me (6'3") and were a bit firm as beds in this country often are. We arrived before check in time and dropped off our bags. The friendly staff but our bags in our room for us before we returned, and they were the only hotel that did that our entire trip. The washer was extremely convenient although all the buttons are in Japanese so it was not intuitive on how it worked. With a little help from Google translate and ChatGPT we figured it out. We did not use the dryer function (it's a combo machine) so I can't speak to how well that worked. Detergent was provided.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Very central to everything we wanted to. Staff was very helpful and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

LeeAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Convenient location for all of our outings. We appreciated the coffee bar, sampled sake one evening and were grateful for cold drinks when we arrived back from a long, hot day. Room was well appointed and perfect for our 5 day stay.
Stayed 5 nights in Aug 2025

10/10 Excellent

Xiaomeng

Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and central to shopping and dining.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thien Kim, St-Laurent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to stay!!! Pros: It’s in a premium spot: subway is 1 min walk. Shops, restaurants is literally downstairs. Very clean and quiet, staff wonderful.10 min walk from Gion district. Pros +: Practical self service of water, soft drinks and even sake and toiletteries articles. They gave us free coupons to try the Koe doughnuts downstairs (worth it!!) It’s all those little « plus » that made our stay memorable. There is a washer/dryer and detergent, microwave and small kitchen appliances in the room. We were a family of 3 ( one seventeen yr old) room are small, but larger then we expected for Japan (we come from Canada). Courteous and friendly staff and very clean hotel. This is our first time with Tokyu hotel chain and we were very impressed.
Stayed 3 nights in Jul 2025

10/10 Excellent

charles

Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, it was pretty central to a bunch of shopping and it was also close to alot of bus stops and stations. it wasn't more than a 15 minute walk to the farthest stations we needed to get to where wanted. Some where just right there near the hotel. It's basically in the center of a shopping area with clothes, animal cafe's knifes food stalls. They also had pretty good free coffee and surprisingly free sake (which we didn't really part take of but it was a nice surprise.) The staff was also very nice and helpful when needed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Loved having a washing machine in our room too.
Stayed 3 nights in Jul 2025

6/10 Okay

Danbir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Having had positive stays at other Tokyu Stay locations, we were very excited to stay at the Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi hotel. The location was great, and the staff was always warm and welcoming. Unfortunately, our triple room seemed like it hadn’t been used in some time before being given to us. There was dust on the flat surfaces and even the tv remote (I took pictures, just in case), and the bathroom had a foul sewer like smell that didn’t dissipate until day 2. It seemed like they didn’t put care into ensuring the room was guest ready. We only stayed 2 nights, so it didn’t seem worth the hassle of requesting a room change. We would stay there again, as the location and staff were great, but would request that the room be cleaned and checked prior to use.
Stayed 2 nights in Jul 2025

8/10 Good

Mackenzie

Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ensuite laundry and compliment pop/juice and limited alcohol options. Definitely will stay again next time. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location centrally located and easy to get around
Stayed 4 nights in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stayed
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super comfortable stay for a family of 3

This hotel was in a superb location with easy access to subways, buses and walkable sites. The staff was super friendly, and we weee pleasantly surprised to find complimentary refreshments (coffee, teas, water, soft drinks, sake, and wine!) available in the lobby. The room was comfortable for our family of 3 (15 year old son). We are Asian and on the smaller side so the small Japanese size room felt spacious enough for us (mind you, not spacious by American standards but comfortable enough). The washer and dryer were great, but note that the dryer takes a while and make a horrific beeping when it finishes (good to know if you’re running laundry late at night - it likely will wake you up). But for me, it was a minor inconvenience. We would definitely stay here again if we return to Kyoto.
Stayed 3 nights in Jul 2025

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Prime location and the staff were super helpful and friendly. The rooms were clean and the in-unit washer/dryer was so convenient. I also love that they offered free coffee, water and sake for guests.
Stayed 4 nights in Jun 2025