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Puerto Palmeras Tarapoto Resort

3.5 star property

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Photo gallery for Puerto Palmeras Tarapoto Resort

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Family Quadruple Room | Hypo-allergenic bedding, minibar, free WiFi, bed sheets
Breakfast, lunch, dinner served; local and international cuisine
Property grounds
Games room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera Fernando Belaunde Terry, Km 3, La Banda de Shilcayo, San Martín, 22200
  • Place, Plaza de Armas de Tarapoto
    ‪7 min drive‬
  • Place, Museo Regional
    ‪7 min drive‬
  • Place, Takiwasi Center
    ‪9 min drive‬
  • Airport, Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Romantic Double Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Family Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Large Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, minibar, free WiFi, bed sheets

Family Quadruple Room

  • Garden view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About this property

Puerto Palmeras Tarapoto Resort

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a poolside bar, a conference centre and conference space.
Puerto Palmeras Tarapoto Resort offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and free toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This La Banda de Shilcayo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Puerto Palmeras Tarapoto Resort, you'll be close to Museo Regional. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at El Tambo
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and a playground
  • 6 minutes by car from Museo Regional and 7 minutes from Plaza de Armas de Tarapoto
  • Free airport shuttle service
Puerto Palmeras Tarapoto Resort offers its guests a kids' pool, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 6028 square feet (560 square metres) and includes a conference centre. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Puerto Palmeras Tarapoto Resort. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star La Banda de Shilcayo hotel.

Guests are served a free full breakfast daily from 7:00 AM to 9:00 AM.
El Tambo – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Mango Bar – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 9:00 PM on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • El Tambo
  • Mango Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre (6,028 square foot of space)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 January 2026 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Puerto Palmeras Tarapoto Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: USD 95.00
  • New Year's Day (1 January) Gala Dinner per child: USD 95.00 (from 3 to 11 years old)
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Puerto Palmeras Tarapoto Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20227553236

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Puerto Palmeras Tarapoto
PUERTO PALMERAS TARAPOTO RESORT Hotel
PUERTO PALMERAS TARAPOTO RESORT La Banda de Shilcayo
PUERTO PALMERAS TARAPOTO RESORT Hotel La Banda de Shilcayo

Puerto Palmeras Tarapoto Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Corina

Travelled with family
Liked: Cleanliness, staff & service
While the property is nice it has seen better days. The gardens were nice. The pool is lovely and the rooms are clean. The amenities were old like the warped pool tables. There wasn’t much interior seating in the social areas to sit at on rainy days except for the restaurant. The few staff that worked there were friendly and they work hard. Dinning is very limited - it’s the same menu at the outdoor bar as the dining room. Consider that this property is outside the main district so you do have to call for moto taxi or car if you’re bored and want to get some entertainment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Doris B Barzola

Stayed 2 nights in Apr 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing
Stayed 2 nights in Oct 2023

8/10 Good

cesar alberto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Yliana

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2025

8/10 Good

JOSE LUIS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023