10/10 Excellent
Madison Mackensie
Travelled with partner
4 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I recently stayed at Hotel Sanctuarium for 5 nights for her birthday and 5 stars doesn’t express how much we enjoyed staying here. Every staff member from the front desk to our personal concierge to the restaurant/bar staff was top notch. They greet you everytime you enter the property, they decorated our room for my wife’s birthday, they give you tours around the hotel, they notify you when a macau is in the trees, etc. they take care of all the little details that made an amazing experience. Genesis and the restaurant staff were so friendly and welcoming Everytime we stopped by for coffee and a delicious meal. She made us feel as if we were friends before our stay! Yeraldin, Kevin and all the staff were incredibly nice and made us feel so at home while staying with them. They answered any question we had, opened the door for us EVERY time, and brought the nighttime tea to our door every night we asked. One of a kind service and attention to detail. For a new hotel, they are as experienced an anyone out there! Highly recommend anyone to stay here and you won’t be disappointed. The property is gorgeous, not overly crowded, wildlife walking around constantly, and offer couple massages down by their private river oasis! Thank you everybody from Hotel Sanctuarium. Pura Vida!




Madison Mackensie
Stayed 5 nights in Apr 2026










































