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Volcano Lodge Hotel & Thermal Experience

4.0 star property
VIP Access

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Property video
Aerial view
Poolside bar
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Place, Natura Eco Park
    ‪2 min walk‬
  • Place, Go Adventure Park
    ‪8 min walk‬
  • Place, Los Lagos Hot Springs
    ‪17 min walk‬
  • Airport, La Fortuna (FON-Arenal)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Thermal)

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Thermal)

9.2 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(46 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Volcano Lodge Hotel & Thermal Experience

This smoke-free lodge features 4 outdoor pools, a restaurant and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a rainfall showerhead and hairdryers.

This La Fortuna lodge provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Natura Eco Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests love the restaurant and breakfast
  • Just a 4-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.
Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • 1 floor
  • Built in 1999
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 737 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anastasia

Liked: Cleanliness, property conditions & facilities
Was amazing property. Huge and a lot of vegetation. Breakfast was good. Very quiet. A lot of thermal pools
Room view
Thermal pools. Please be aware that the top one is very very very hot.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to enjoy the natural beauty of the area. Easy to check in and spacious place to feel you have areas without crowds.
Stayed 2 nights in Jan 2026

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, the grounds are well kept, our room was spacious and spotless, the hot springs were amazing. There is a pool and a sauna on the property. The food was incredible - fresh, tasty, great options. Had a buffer breakfast every morning and truly enjoyed it. Had a few lunches and dinners and loved everything. Staff was very nice, everyone was friendly and helpful. The Uber to the town is fast and cheap if you’re not renting a car. Lots of parking if you have a vehicle. Great excursions, you can make arrangements on your own or ask the front desk to make arrangements for you. We found the area very safe. Highly recommend the resort to everyone visiting the area.
Stayed 4 nights in Jan 2026

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They will cooke an Omelette to your favorite taste and ingredients. Very clean room. Great staff. Several options in thermal pools.
Arenal Volcano
Stayed 2 nights in Jan 2026

10/10 Excellent

Zehua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is this hotel is perfect. The front desk and dinner service is awesome! We will definitely recommend this hotel to everyone!
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorryn

Stayed 2 nights in Dec 2025

8/10 Good

Gia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. First and foremost, the front desk staff were the nicest and most helpful people I have ever encountered in my many years of travel. Everyone always had a smile on their face. Pool area was very nice, water beautiful. The springs were great. Get a room with your own, worth it! Great place to stay. Dinner at restaurant was good, but get out as there are so many better ones in la Fortuna. No gift shop but that’s a good thing. Manfrique made our stay so memorable. Outside gym is cool. Get the equipment as great quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shailesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very comfortable for our group of four (two adults and two teenagers). We especially enjoyed the private thermal pool, which was an awesome addition. However, we did notice that some of the fixtures in the room are a bit dated, particularly the toilet. Updating these elements would significantly improve the overall experience. Thermal pools were nice and spacious
Stayed 3 nights in Dec 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were basic and some bugs got in although we were careful, but the rooms were clean at least. The staff was wonderful. We enjoyed a New Year’s Eve dinner in the restaurant and had the free breakfast one day, it had a nice variety of options. The highlight was the hot springs area. It had a great vibe, very cool with lights and a swim up bar. The grounds were also gorgeous with the vegetation and we saw a few birds walking around too. I would stay again!
Stayed 2 nights in Dec 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. We were a family of 4. My kids are 11 and 13. They loved the thermal pool and the game room. We really enjoyed watching the birds in the morning. The breakfast was delicious - there was something for everyone. Parking was easy and the staff is super helpful and amazing. We had a great time here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge Esquivel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast has a great variation, gallo pinto is wonderful, plantains, Omelette, fresh cheese of the region, pancakes, fruit, meats, chilaquiles, bread, good coffee, juices, all in a buffet’s mode. Staff is really kind and always willing to suggest options. Restaurant is great with gourmet food options at reasonable prices, so you don’t have to go out for looking other options. Sights of the volcano was great from the hotel. There are rooms with private termal jacuzzi in the middle of your own garden!
Stayed 2 nights in Jan 2026

4/10 Poor

Rizwan

Stayed 1 night in Jan 2026

10/10 Excellent

Aman

Liked: Cleanliness, amenities, property conditions & facilities
The hot springs were nice. However the room could be improved. The safe was not working. The backyard door could not be closed. It only locked if you walk out. Location and setting were amazing though.
Stayed 2 nights in Dec 2025

6/10 Okay

Aruna

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
If you are just looking for a good thermal experience then this place is good but the rooms are very outdated for the price we pay. Staffs were not friendly at all. Did not feel like you are at a resort where the staffs are typically nice and friendly. I beleive we are getting charged for service fee which I dont think is necessary for rude staffs. Even the front desk staffs were rude. I would not stay at this place again got better resorts around this area for a similar price and better service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Christy

Stayed 7 nights in Dec 2025

10/10 Excellent

Jian, Troy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hot springs!
Stayed 1 night in Dec 2025

6/10 Okay

Neelam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lots of ants in the room - to be expected in this location. The property was beautiful with lots of greenery, birds etc. The hot springs were great, as was the pool. The breakfast was nice and we enjoyed a couple of meals at the hotel but got tired of the food pretty quickly and had to venture out for different options
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good and friendly staff!!
Stayed 3 nights in Dec 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are courteous. Dinner is excellent. Hot springs are enjoyable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Dec 2025

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super courteous and helpful. The hotel was quite clean and the grounds were beautiful and impressively kept. The breakfast was an absolute highlight of the trip and I highly recommend the rooms with the private thermal pools.
Stayed 5 nights in Dec 2025

10/10 Excellent

Lahreal

Stayed 2 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Nice big clean room! Great view of the gardens Hot Springs restaurant and pool bar were great The staff, especially Steven we’re great
Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great staff, clean room, nice patio with garden view.
Stayed 1 night in Dec 2025