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Best Western Premier Le Masq Hotel

4.0 star property

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Photo gallery for Best Western Premier Le Masq Hotel

Suite, 1 King Bed, Non Smoking, Terrace (Separate Living Room;with Sofabed) | Room amenity
Lobby
Front of property
Lobby
Lobby

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
17 rue de l'Ouvrage a Cornes, La Rochelle, Charente-Maritime, 17000
  • Vieux Port
    ‪9 min walk‬
  • La Rochelle Hotel de Ville
    ‪11 min walk‬
  • Minimes Beach
    ‪7 min drive‬
  • La Rochelle (LRH-La Rochelle - Île de Ré)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Room amenity

Suite, 1 King Bed, Non Smoking, Terrace

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Terrace (Separate Living Room;with Sofabed) | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Suite, 1 King Bed, Non Smoking, Terrace (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Bathtub (Separate Living Room)

Premium Suite, 1 King Bed, Non Smoking, Bathtub (Separate Living Room) | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Premium Suite, 1 King Bed, Non Smoking, Bathtub (Separate Living Room)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed (Larger Room)

Executive Room, 1 Queen Bed (Larger Room) | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Executive Room, 1 Queen Bed (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Premier Le Masq Hotel

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Best Western Premier Le Masq Hotel offers 76 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 109-cm flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This La Rochelle hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Premier Le Masq Hotel. During your stay, you're just a quick walk from La Grande Roue de La Rochelle. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 5-minute walk from La Grande Roue de La Rochelle and 6 minutes on foot from L'Espace Encan de La Rochelle
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Best Western Premier Le Masq Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Premier Le Masq Hotel was completed in July 2020.

This 4-star La Rochelle hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (115 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 109-cm flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.90 per person
  • Covered self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 14 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Plus Masqhotel Hotel
Best Western Masqhotel Hotel
Best Western Masqhotel Hotel La Rochelle
Best Western Masqhotel La Rochelle
Best Western Hotel Masqhotel
Best Western La Rochelle
La Rochelle Best Western
Best Western Plus Masqhotel La Rochelle
Best Western Plus Masqhotel
Best Premier Le Masq Rochelle
Best Western Premier Masqhotel
Best Western Premier Le Masq Hôtel La Rochelle Hotel
Best Western Premier Le Masq Hôtel La Rochelle La Rochelle
Best Western Premier Le Masq Hôtel La Rochelle Hotel La Rochelle

Best Western Premier Le Masq Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 820 reviews
Rating 8 - Good. 253 out of 820 reviews
Rating 6 - Okay. 37 out of 820 reviews
Rating 4 - Poor. 5 out of 820 reviews
Rating 2 - Terrible. 5 out of 820 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean and modern room. Quiet area and easy to walk into the centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in beautiful La Rochelle . Stayed here twice , once going south then on return. Brilliant location with short walk into town. Staff amazing , very friendly and customer focused. The rooms were stunning and parking very easy and secure. Will use this hotel on all future stays in La Rochelle .
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 10 minutes by foot to the old centre. Breakfast was excellent and the room clean but a little dated. Underground car parking good would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at this hotel. Spotlessly clean and very welcoming and customer focused staff . 10/10 …we are back in a few weeks and looking forward to it .
Stayed 1 night in Feb 2025

10/10 Excellent

MATTHIEU

Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

teri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were wonderful. Keep up the good work
Stayed 7 nights in Jan 2025

6/10 Okay

Jose

I’d stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servuce and staff
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Front desk and bar staff were especially friendly and helpful with excellent english.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent; freshly decorated, well appointed and very clean. The lobby and reception area needed refreshing, but everything was clean, and the staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Travelled with partner
Lovely hotel. The hotel staff were exceptional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip, Cranleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a bit tight, and book before you arrive as slots are limited. With so much available in LR port, the hotel quiet in the evenings. Express breakfast is about right as full version is expensive at €22 against €9.50. Room size OK for 3*.
Stayed 2 nights in Sep 2024

10/10 Excellent

tarron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and thoughtfully laid out room.
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful and friends. The room very comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Julian, Guildford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, comfortable and friendly. Some advance warning to help locate the car park would have been useful and the parking spaces are very tight! Olivier gave us a really great welcome with lots of information and advice and it was a short walk into the City - situated close to the railway station but we couldn’t hear any trains.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bohdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place walkingbm distance fron the port.
Stayed 5 nights in Aug 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel and facilities. A short walk to the historic town.
Stayed 3 nights in Aug 2024

8/10 Good

Gianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely easy parking and nice rooms and central but quiet location. Recommend!
Stayed 1 night in Aug 2024

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handily positioned for the marina and old city, full of bars and restaurants
Stayed 1 night in Aug 2024