They steal and give away your personal information
The staff gives your information out to random people. Apparently all they have to do is say they are your cousin. When checkout day arrived my brother still had 2 hours left to checkout and my son went into his room to look for his charger while my brother was in the parking lot loading his bags into the car. My brother still had his room keys. But when my son got to the room there was some women in there already taking things and she took my brothers room key from my son. My son ran out of the room to tell my brother what just happened. Apparently this lady had already made a beeline for the staff lounge near the customer service desk with my brothers personal belongings. They had to shamely bring it out from behind the counter and admit they steal.
Clean nice looking Hotel. Nice pool and big Jacuzzi hot tub . Found it a little weird that when I checked in they didn't ask for an ID or card for incidentals and she didn't really say more than three words.
We come back to this hotel all the time. The staff is incredible. Friendly, accommodating, and you feel like they are welcoming into their home.
There were some things that were great and some that could improve upon.
The rooms were clean for the most part. The carpets could definitely use a cleaning. But the beds were comfortable and towels, sheets, and overall room cleanliness was okay. The pool area was a bit disappointing. He sauna had no power going to it and the hot tub jets were not working. It would be nice to see some large fans though installed inside the pool area to circulate the air.