The room was in good condition however I didnât like their policy dealing with one towel and Internet was very slow. And when you ordered food, it took a long time to come.
Terrible customer service. They gave me the wrong room at check in and didnât give me the correct room unti two days later. They called my room a day before checking out asking me am I leaving today. Overall terrible experience. I will NEVER NEVER NEVER book again
I should have just stayed on the island
-Akin
The staff are very rude and dishonest . They refused to honor my booking from Expedia and was forced to pay extra for my booking .
Also stain on the bedsheet, pillow & duvet.
As much as that hotel is fantastic ,the wokers are the best ,the environment is super clean ,
It is good for the online agent to check with them before collecting money as that is the big problem i have so who ever want the hotel should check with the hotel b4 book.