This hotel is a true gem with a charming European feel. The service is impeccable, and the staff are exceptionally friendly. The hotel is wonderfully dog-friendly, with beautiful views of the ocean. They have thoughtful touches like a welcome drinks, live music by the pool, and a daily breakfast that made us feel as if we were staying at an upscale Mediterranean inn. What made our stay even more special was the sense of camaraderie among the guests, everyone felt like old friends as we shared the experience together. I cannot say enough good things about this hotel. We will be back!
The hotel is amazing. Eric, the person who checked us in was amazing! They upgraded our room without us asking. Eric brought us complimentary drinks at our room. The rooms are clean and comfortable. One of the best hotel experiences ever. Highly recommend.
This is a beautifully restored historic inn, formerly an artists' colony from the 1930s with a great assortment of exterior garden and pool spaces to enjoy the views to the Pacific Ocean. More significantly, the attention and service of the staff was outstanding.
It's absolutely gorgeous and the breakfast (free + tip) was amazing! Only downside is it isn't very walkable to the shops/restraunts down the street but Uber helps with that especially if you don't wanna drive. Overall 9/10!
Old world charm, thoughtful staff, comfortable rooms with the little extras, comfy bedding, lovely pool area, delicious fresh and complimentary breakfast...and views of the ocean from many rooms. I have stayed here 5x and will continue to come back.
One of the best boutique hotels of the world!
Staff was nothing but accommodating and helpful and polite; suites are spacious and quiet and fully stocked with extras, breakfast included (you pay a resort fee) but you can order as much as you want; pool is lovely...has all the charm!
The bed was too soft and made for a challenging sleep. The staff was pleasant and friendly. The grounds are beautiful. Unfortunately the guests were not of top quality. When they were finished with their stay at the pool they didnât pickup their towels which was a turn-off for those of us coming to spend time pool side and the staff wasnât there to clean up.
The property and gardens are very beautiful. The rooms are small and the photos are misleading. The location is on the highway opposite side to the beach with constant traffic noise and a challenging walk to the beach and a long walk to the downtown area. The hospitality and the experience was unfortunately disappointing. The breakfast service was great but the rest lacking and a bit chaotic -some of the staff are poorly trained and they let you know they prefer you book directly with them - if you booked on-line you are treated quite differently. The front desk service was average. Jordan Holland the General Manager finally sorted out an issue to do with my booking after being given the wrong information however in the process made me feel like I was the problem. He also promised a refund and issued a refund receipt on a mini bar charge that was from the previous guest or house staff but that still hasnât been received - hospitality is all about - guests' experienceâŠmy experience was very disappointing!
Casa Laguna Hotel and Spa was perfect. I took my wife there for her birthday. She continuously complemented the classic charm and overall ambiance. She also raved about the superior staff and spa services.
This hotel and spa were top-notch in so many ways - the beauty and landscape were exceptional! Loved the breakfast courtyard experience. The service and hotel staff were excellent and always willing to assist and help. The pool area was nice and quiet, and they also provided service for drinks and food by the pool, which was a cool touch. Incredible location! A great deal of thought went into designing this hotel, so well done by the owners and leadership team. What a beautiful gem