10/10 Excellent
Tanis
Voyage en famille
15 mars 2025
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at the Hyatt Regency for 4 nights and mostly enjoyed the hotel. We were a family of 4 (kids 14, 11). The hotel didn’t seem “full”, even with it being our March Break.
We were always able to get 4 pool loungers (before 7am). We would suggest booking your reservations for onsite dinners as soon as possible. However there are amazing restaurants which you can walk to along the beach toward/ at Whalers Village. Nice shops, shaved ice, and service at the hotel. Our Expedia booking included buffet breakfast (highly recommend). We also paid for access to Regency Club which offers extra snacks, drinks, meals at different times throughout the day. We didn’t feel this extra cost was worth it. At other hotels there was ample availability throughout the day. Here, only certain hours. We often still had to buy snacks from the pool restaurant and convenience store between meal times. The gym was one of the best we’ve used.
We ate at the steakhouse; “Son’z” (our only reso onsite) and although good, we didn’t think it was amazing.
The penguin area is under repair so the penguins were only there for our last morning.
We were also incorrectly charged for towels on our last day so be sure to check for that when checking out. They removed the charge without issue. We didn’t have hot water for showers 1 morning, and our curtains couldn’t be closed but overall, we really liked the property, beach and stay.
Tanis
Séjour de 4 nuits en mars 2025