First-time visiting Oahu and we were super excited to stay here because of all the great reviews. Unfortunately, during our stay, we had to evacuate due to a tsunami warning. Iâm not sure if this is standard protocol, but we received no guidance whatsoeverâonly a printed notice slipped under our door with a blurry map of evacuation zones that hadnât been updated since 2022.
The hotel is located in a red zone, and in my opinion, they should have provided guests with clearer information and better resources, especially in such a stressful situation for visitors unfamiliar with the area.
Food options on-site are also very limited, with everything aroundâincluding their bistroâclosing quite early.
Additionally, on our second day, after a long day at the beach, we returned to find that our room keys had been deactivated, even though we still had several days left in our stay. We had to walk all the way back to the front desk to have them reactivated, which was frustrating and inconvenient.
Staff was friendly, hotel was nice and clean. We loved the pool, hot tub the towel service.
There was plenty seating area in and out of the hotel lobby.
I enjoyed the quiet, easy sleep room. Everything was great. Only concern was i was late to check in thursday (7/24/25) because of flight delays. I thought id get half charge for Thursday night arriving late. However, the hitel was great, would definitely stay again. Well see, thank you
The check-in process was amazing and fast. The hotel itself is breathtaking and very family oriented which I love. They have so many activities to keep the kids busy & occupied. We loved the food, service , staff and the beds are comfortable. The scenery is just beautiful driving to this hotel and the beach is right across the street, you canât go wrong.
Clean hotel rooms, excellent, reasonably priced hotel for staying near the North Shore, especially after a day at Polynesian Cultural Center. Easy 5 min walk after a long day back to the hotel.
The property was clean and beautiful. The pool is amazing with the waterfall is gorgeous. The jacuzzi is also amazing. I like that they have beach equipment for rent to take to the beach.