I usually donât leave reviews, but I had to leave one this time because of amazing service we received. The first night we checked in to this charming house, we realized there was no hot water. We notified the management company, who immediately notified the property manager. The manager called us right away to try to troubleshoot the issue over the phone. When we realized we couldnât fix it ourselves that night, he contacted the relocation service, who found us a house near by that night. Next day we asked if we can return to the original house if the water issue can be addressed. The property manager again responded immediately, went to the house and fixed the problem. Vacasa allowed us to return to the house, and needless to say we were very happy campers for the rest of the trip. While this 5 star review reflects the charming cozy lake house that everyone mentions in the reviews, this review is mostly for the property manager and the vacasa management who helped us turn a what could have been a very disappointing stay to a fabulous one by being promptly responsive an accommodative to our situation. We will be back!