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Heritage Hotel Lancaster

3.0 star property
VIP Access

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Photo gallery for Heritage Hotel Lancaster

A small stream with rocks and plants, a stone wall, and a wooden structure with a spiral staircase.
A reception desk with two staff members, a dark wood paneling design, and a light fixture on the wall.
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, soundproofing
A man and a woman sitting at a table with plates of food and glasses of drinks.
Breakfast, lunch, dinner and brunch served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Tanger Outlets Lancaster
    ‪23 min drive‬
  • Place, Dutch Wonderland
    ‪23 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a door.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(59 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

A hotel room with a large bed, a chair, two bedside tables with lamps, and a window with curtains.

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Heritage Hotel Lancaster

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Heritage Hotel Lancaster. During your stay, you're just a quick walk from Dutch Apple Dinner Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Dutch Apple Dinner Theatre and 7 minutes by car from Franklin & Marshall College
  • Pets welcome for a fee (restrictions apply)
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy beds and friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff. Would stay again
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Have stayed here a number of times and never disappointed.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Staff was friendly and the location was perfect for my stay. Would definitely stay there again in the future.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff, Dutch Apple Theater next door.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stsy wonderful and clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed two nights. Very quiet, beds comfortable, staff friendly. Did not spend much time at the hotel but would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Our family of four only needed a one night stay while visiting Lancaster for NIT’s. The price was reasonable, room was clean, beds were comfy & the staff was super friendly. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Sunday

Staff friendly. Hotel appearance was sketchy but after staying, it had what we needed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sothear

Liked: Cleanliness, staff & service, amenities
The room was clean great experience! Will definitely use this hotel again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities
Plenty of parking space, Ms. Cindy in front office was very friendly and nice. The room (including bathroom) was very clean and nice restaurant next to the hotel was a big plus.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, and excellent location next door to the Dutch Apple Dinner Theatre where we were seeing a show.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Irene K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Marcie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ver nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to stay! Conveniently located, the food was delicious, and the staff were friendly and helpful. Would love free weights in the gym…..but that was a minor inconvenience.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Steven J

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. bathroom are very small.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked us in was very kind and personable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Highly recommend this hotel for the Lancaster area. We come from Harrisburg area and it is perfect location. Great staff, wonderful restaurant.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

CHIEH JUNG

Liked: Cleanliness, staff & service, amenities
Front-desks are so helpful and the restaurant is so good.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great choice if you’re seeing a show at The Dutch Apple Dinner Theater. You can ask to the venue and then come back to the hotel and enjoy a cocktail at Loxleys. The hotel has a deal where you get a room, tickets and breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable hotel was in a great locatio. The restaurant was good and prices were great
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Asante

Liked: Cleanliness, staff & service, amenities
The room was clean and the hotel was very quiet
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and onsite restaurant!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and room was very clean.
Stayed 1 night in Nov 2025