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Tru by Hilton Lancaster East

2.5 star property

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Photo gallery for Tru by Hilton Lancaster East

Free daily buffet breakfast
A modern lounge area with a foosball table, comfortable seating, and a colorful mural.
Indoor pool
A hotel room with two beds, a desk, and a large window with a view.
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2320 Lincoln Hwy E, Lancaster, PA, 17602
  • Place, Tanger Outlets Lancaster
    ‪6 min walk‬
  • Place, Dutch Wonderland
    ‪6 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(70 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, and a large window with a view.

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(134 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.4 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

A hotel room with two beds, a wooden headboard, a small table, and a shower area.

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

A hotel room with two beds, a wooden headboard, a small table, and a shower area.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A hotel room with two beds, a wooden headboard, a small table, and a shower area.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.2 out of 10
Very good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A bathroom with a mirror, sink, towel dispenser, and a towel rack with a bag.

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

A hotel room with a bed, bedside table, lamp, chair, desk, and a window with a view.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tru by Hilton Lancaster East

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru by Hilton Lancaster East offers 112 accommodations with a hairdryer and an iron/ironing board. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Lancaster East. During your stay, you're just a quick walk from Dutch Wonderland. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Dutch Wonderland and Amish Farm and House
  • Cats and dogs welcome for a fee
Tru by Hilton Lancaster East offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Lancaster East. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lancaster East Hotel
Tru Hilton Lancaster East
Tru by Hilton Lancaster East Hotel
Tru by Hilton Lancaster East Lancaster
Tru by Hilton Lancaster East Hotel Lancaster

Tru by Hilton Lancaster East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1095 reviews
Rating 8 - Good. 246 out of 1095 reviews
Rating 6 - Okay. 114 out of 1095 reviews
Rating 4 - Poor. 47 out of 1095 reviews
Rating 2 - Terrible. 47 out of 1095 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Roshed F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay here.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, convenient location to restaurants and shops.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lachane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Clean, nice staff and easy access to pool
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will return
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and lively lobby. The room was spacious and quiet and the breakfast had something for everyone. Easy stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking super easy . Hotel near shopping . Shares a parking lot with Longhorn restaurant!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was bright and clean. Great shampoo in the rooms! Parking was plentiful and well lit.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect for a business trip. It was clean, staff was pleasant and professional and breakfast was decent.
Stayed 1 night in Mar 2026
Verified

8/10 Good

andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Rooms are a little small for 2
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jiehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is from 6am to 9am, a little too early for family vacation schedule. Parking is great and spacious.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary Gail

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good, staff was nice, bed wasn’t comfy, stay was ok but some dirty common areas
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so great to have a room request honored so quickly.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Christine

Liked: Staff & service, property conditions & facilities
It was close to several restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jasson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Friendly, professional staff! ( especially Deena 😊) Clean rooms!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey M

Liked: Staff & service
Front desk staff, Deanna I believe her name was, was exceptional. I am sure she is underpaid like most but definitely went above and beyond her pay grade.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean room and good breakfast. No complaints!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and staff went above and beyond to accommodate us. A Latino man made sure our room was clean and directed to a clean room. The African American woman who was doing breakfast, made sure got me and my family whatever we needed. Thank you to the staff for making our stay wonderful.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Nathaniel

It’s everything I expected
Stayed 1 night in Apr 2026
Verified

8/10 Good

Enjy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful one-night stay at this hotel. The room was very comfortable, clean, and well-maintained, which made it easy to relax after a long day. Everything felt fresh and tidy, and the bed was especially cozy. Even though it was a short stay, the overall experience was pleasant and hassle-free.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness
Room was loud, staff was very nice and helpful.
Stayed 2 nights in Feb 2026