A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness centre.
The free breakfast at Quality Suites Lansing West gets high marks from our customers. During your stay, you'll be within walking distance of Horrocks Farm Market. Free WiFi in public areas, free self-parking and a gym are available.
Free full breakfast served daily
Free WiFi
Free self-parking
Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
On-site recreation includes a gym
Guests really like the accommodation for the cleanliness and spaciousness
10 minutes on foot from Horrocks Farm Market and a 3-minute drive from Lansing Mall
Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites Lansing West. Free self parking is available.
Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
Grocery/convenience store
In-room microwave
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping on request
Business services
2 meeting rooms
24-hour business centre
Computer station
Outdoors
Outdoor entertainment area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Handrails in stairways
Lift
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
4 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
41-inch TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 40.00 per accommodation (varies based on length of stay)
Only dogs are allowed
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 25.00 per night.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 50.00 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 40.00 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.00 per night
Credit card charges are subject to a surcharge of 3 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing
Quality Suites Lansing West Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had to move rooms twice, due to a bathroom leak and nonfunctional heater. The rooms are in desperate need of maintenance and updating. The staff was great and very responsive.
Kathleen
Stayed 1 night in Nov 2025
10/10 Excellent
Daniel T
2 Dec 2025
Daniel T
Stayed 3 nights in Nov 2025
4/10 Poor
Jody
Travelled with family
1 Dec 2025
The first room they put us in the shower was literally black from not being cleaned. The second room was not very clean but didn’t feel like being moved to another dirty room. The second room had spots on the floor that appeared to be dried up dog poo, the duvet was nasty dirty, the remotes for the TV’s didn’t work, and the countertop around the sink clearly had not been washed after the last guest.
We have been staying at this location at the same time every year fort he last 20+ years. The breakfast has gone down significantly since the long time chef no longer works there. We appreciate the fresh options of eggs, sausage and tatertots but the tatertots were cold and very chewy. When you are used to an excellent breakfast, it is very disappointing to have this as your option. The rooms were clean, but there were no supplies for the couch and the front desk said they had none to give you. How can that be an option for sleeping but you no bedding for it. Its very disappointing when the amenties used to be so great and now they are not. I had to wait for a check in person to come from the back so I was never greeted when I came in or when I handed my keys back in.
The room was clean. Staff was nice, but we had to leave a day early due to a winter storm coming and the advised me I was not eligible for a refund for leaving early. Very disappointed.
Teresa
Stayed 3 nights in Nov 2025
4/10 Poor
Kathleen
29 Nov 2025
Disliked: Property conditions & facilities
We had to move to a different room - twice. Once because the sink was gushing water onto the floor. And the second time because the heater wasn’t working ( temperature could not go above 61). The third room we were moved to also had a broken HVAC unit, but we could get the temp to 68 and did not want to move a 3rd time.
Don’t hesitate to stay here. You will not be disappointed!
Laurie
Stayed 1 night in Nov 2025
6/10 Okay
Erin
6 Nov 2025
Erin
Stayed 1 night in Oct 2025
4/10 Poor
Robert
4 Nov 2025
Disliked: Cleanliness
The room wes in poor condition the bedding had stains the couch had dried fluid on it the room had a bad smell and the bedroom door was missing
Robert
Stayed 1 night in Nov 2025
8/10 Good
Angela
2 Nov 2025
Angela
Stayed 1 night in Nov 2025
4/10 Poor
Vanessa
Travelled with family
2 Nov 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
The room wasn’t clean, sheets were nasty, brown stains were on the mattress covers we had to go and request clean bedding and the second one was nasty as well dusty tables, carpet was filled with stains inside hotel room and walking to the elevator. The staff were extremely friendly and super nice. We didn’t eat breakfast at the location. Also parking is never a problem we have stayed at this location a few times but this time has to be the worse time pertaining to cleanliness of the hotel