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Shangri-La Mactan, Cebu

5.0 star property

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Photo gallery for Shangri-La Mactan, Cebu

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
5 restaurants, breakfast served
Ballroom
2 outdoor pools, pool loungers
Banquet hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, CHI, The Spa
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪7 min walk‬
  • Place, Magellan Monument
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.4 out of 10
Very good
(15 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(16 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

8.8 out of 10
Excellent
(28 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Suite King

8.8 out of 10
Excellent
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(13 reviews)
  • 36 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout curtains

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • 61 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds

Suite, 1 King Bed (Mactan)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Main Wing Veranda)

  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Single Beds (Ocean Wing)

  • Sleeps 4
  • 2 Single Beds

Panoramic Suite, 2 Single Beds (Ocean Wing)

  • Sleeps 4
  • 2 Single Beds

Similar properties

View from room
Sheraton Cebu Mactan Resort
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 372 reviews
The price is CHF 192
includes taxes & fees
8 Jan - 9 Jan
Sheraton Cebu Mactan Resort

About this property

Shangri-La Mactan, Cebu

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to body wraps, Thai massages or reflexology at Chi
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests speak favourably about the beach and the overall condition of the property
  • Steps from CHI, The Spa and 8 minutes on foot from Mactan Shrine
  • Shopping centre shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must provide the hotel with their planned arrival time and flight details.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort
Resort Mactan
Shangri-La's Mactan Resort Lapu-Lapu
Shangri-La's Mactan Lapu-Lapu
Shangri-la's Resort
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Hotel
Shangri Las Mactan Lapu
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Shangri-La's Mactan Resort Lapu Lapu
Shangri-La's Mactan Lapu Lapu
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Resort
Shangri La's Mactan Resort Spa
Shangri-La Mactan, Cebu Lapu-Lapu
Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 798 out of 1065 reviews
Rating 8 - Good. 173 out of 1065 reviews
Rating 6 - Okay. 52 out of 1065 reviews
Rating 4 - Poor. 17 out of 1065 reviews
Rating 2 - Terrible. 25 out of 1065 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Leonida

Stayed 5 nights in Sep 2025

10/10 Excellent

Linda, Ottawa

Travelled with family
Liked: Cleanliness, amenities
The view was spectacular. I could see the ocean, the pools, and beautiful grounds from my balcony. We tried several restaurants, all of which were fabulous. Our favorite was Tea of Spring. Thexstaff were very attentive and the food was outstanding. I had a traditional Philippine massage at Chi Spa. It lasted 2 hours and left me very relaxed and feeling uplifted snd rejuvenated.
Stayed 3 nights in Oct 2025

8/10 Good

Keith, Tubod

Liked: Staff & service
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Lobby Lounge in Shangri-La Hotel provide an exceptional experience. They are consistently warm, attentive, and professional, creating a welcoming atmosphere from the moment you arrive. Service is prompt yet never rushed, with genuine smiles and thoughtful gestures that make guests feel valued. Their knowledge of the menu and ability to anticipate needs adds a personal touch, elevating the overall experience. It’s clear that the team takes pride in ensuring every visit is both relaxing and memorable.
Stayed 9 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 5 nights in Sep 2025

6/10 Okay

Daisy

Liked: Cleanliness, staff & service
Its very expensive.Unlike other hotel they're free kayak for one hour,free welcome drinks and etc.
Stayed 1 night in Sep 2025

10/10 Excellent

HIROO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Clarence, Bowie

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and stay was amazing everything as expected from the description
Stayed 4 nights in Aug 2025

10/10 Excellent

Cyril

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice private beach, was so worth it. loved the fishes being so nearby
Stayed 4 nights in Aug 2025

10/10 Excellent

Feme Carmel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for staycation and relaxation!

Excellent! Clean rooms although a bit old now. I think it needs some upgrading especially the bathroom. Television is a bit outdated as well. Quiet air-conditioning and perfect nice temperature inside the room. Massive hotel with lots of restaurants to choose from and activities to do. Very pleasant garden, nice beach and resort. Perfect for staycation and relaxation or to celebrate occasions. Courteous, friendly, and helpful staff. Overall experience is wonderful! Highly recommend.!
Stayed 1 night in Sep 2025

8/10 Good

nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good experience for my family esp for my daughters who were there for the first time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wife and I stayed at the Shangri-la from August 25th to September 7th. We had no previous experience at a resort setting and so did know what an awesome experience shangri-la would be. From the hotel staff that welcomed you in when you stepped out of the cab to really all the men and woman who work there. Everyone was so friendly and accommodating. From the hotel greeters and security, the front desk, the serving staff in all the restaurants, and the people who clean your room. They all made me feel like family. The customer service was exceptional. I now understand that the Shangri-la is a step above the rest! There is so much to do at the hotel grounds alone that the kids and yourself can enjoy that really only you can limit your experience. My wife and I would highly recommend the Shangri-la to anyone and everyone we can. The stay was again exceptional, and thank you for everything you did for my wife and myself. See you again soon lol!
Stayed 13 nights in Aug 2025

10/10 Excellent

Norma, Fairborn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and is very clean. Staff are friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marishiela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This s our 4th time stay. The breakfast choice is exceptional. Ambience is amazing.
Our happy place
Stayed 1 night in Sep 2025

10/10 Excellent

Teresita

Travelled with family
Liked: Cleanliness, amenities
The place’s clean. Breakfast was delicious. The staff were very attentive to our needs. They are friendly and polite. My husband and I had a very relaxing stay. We were there for 2 night. We even got to play tennis.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever.
Stayed 2 nights in Aug 2025

10/10 Excellent

Skin Lueur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ocean view was truly breathtaking, and we enjoyed our time relaxing by the balcony overlooking the pool and sea. The staff was warm and accommodating, and the resort facilities lived up to Shangri-La’s reputation for luxury. The only drawback was that the room felt smaller than expected, especially given the price point. Still, the overall experience was memorable, and the view made up for it. Would definitely recommend for a quick getaway and those who love waking up to the sea. 🌊🍷✨
With my classmate from medicine at Cebu Doctors #CDU2005
Nice view with my favorite skincare #monterSkin
Stayed 1 night in Aug 2025

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff well supported and assisted us to have confortable time.
Stayed 3 nights in Aug 2025

8/10 Good

XIN HAN ERNEST

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good dining options. Staff were excellent with hospitality and service. Hotel was showing signs of ageing and the room carpets were a little dirty-daughter had rashes on her leg each time she sat on the carpet. Soundproofing in the rooms can be a little better too, could hear everything going on in the busy corridor and thumping from upstairs too. Overall still a pleasant stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Nice resort
Stayed 4 nights in Aug 2025

10/10 Excellent

myeong kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities and outstanding breakfast buffet. Outstanding hotel, highly recomended.
Stayed 2 nights in Jul 2025

8/10 Good

JOSEPH, MIDVALE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent and helpful, and the food is high quality and quite fancy/ The only complaint about our room was lack of hot water or pressure for the shower, but everything else was comfy and great.
Stayed 2 nights in Jul 2025