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Shangri-La Mactan, Cebu

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Photo gallery for Shangri-La Mactan, Cebu

2 outdoor pools, pool loungers
5 restaurants; breakfast and lunch served
Banquet hall
Front of property
Indoor wedding

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • Place, CHI, The Spa
    ‪2 min walk‬
  • Place, Mactan Shrine
    ‪10 min walk‬
  • Place, Magellan Monument
    ‪12 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(19 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Sea View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Sea View

8.8 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Wing Ocean Club King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club King

9.4 out of 10
Exceptional
(10 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Wing Ocean Club Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Ocean Club Twin

9.6 out of 10
Exceptional
(5 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Wing Premier Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room King

9.0 out of 10
Wonderful
(38 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Wing Premier Room Twin

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Premier Room Twin

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Ocean Wing Panorama Suite King

Ocean Wing Panorama Suite King | Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Suite King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ocean Wing Panorama Room King

Minibar, in-room safe, desk, blackout curtains

Ocean Wing Panorama Room King

9.4 out of 10
Exceptional
(16 reviews)
  • Beach view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Main Wing Deluxe Family Room

Main Wing Deluxe Family Room | Minibar, in-room safe, desk, blackout curtains

Main Wing Deluxe Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • Resort view
  • 61 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds (Ocean Wing Premier )

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds (Ocean Wing Premier )

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Mactan)

Suite, 1 King Bed (Mactan) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Mactan)

  • Partial sea view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Main Wing Veranda)

Suite, 1 King Bed (Main Wing Veranda) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Main Wing Veranda)

  • Partial sea view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 2 Single Beds (Ocean Wing)

Panoramic Room, 2 Single Beds (Ocean Wing) | Minibar, in-room safe, desk, blackout curtains

Panoramic Room, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Suite, 2 Single Beds (Ocean Wing)

Panoramic Suite, 2 Single Beds (Ocean Wing) | Minibar, in-room safe, desk, blackout curtains

Panoramic Suite, 2 Single Beds (Ocean Wing)

  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Shangri-La Mactan, Cebu

Catch some rays on Shangri-La Mactan, Cebu's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Shangri-La Mactan, Cebu offers 530 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Shangri-La Mactan, Cebu. During your stay, you're just a quick walk from CHI, The Spa. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, 2 coffee shops/cafes, a poolside bar and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to reflexology, Thai massages or manicures and pedicures at Chi
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests speak favourably about the beach and the overall condition of the property
  • Steps from CHI, The Spa and 8 minutes on foot from Mactan Shrine
  • Shopping centre shuttle service available for a fee
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Shangri-La Mactan, Cebu, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a health club. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu resort.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Shangri-La Mactan, Cebu has 5 restaurants serving breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,456 for adults and PHP 728 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests must provide the hotel with their planned arrival time and flight details.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations. Guests seeking non-quarantine accommodations will have access to separated communal areas from quarantined guests, including a designated check-in lobby for non-quarantine guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 3682.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1456 for adults and from PHP 728 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 3682.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Outside food is not permitted on the premises.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Mactan Resort

Resort Mactan

Shangri-La's Mactan Resort Lapu-Lapu

Shangri-La's Mactan Lapu-Lapu

Shangri-la's Resort

Shangri La Cebu

Shangri La Mactan

Shangri Las Mactan Hotel

Shangri Las Mactan Lapu

Shangri-La`s Mactan Hotel Lapu Lapu

Shangri-La`s Mactan Resort And Spa

Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island

Shangri-La's Mactan Resort Lapu Lapu

Shangri-La's Mactan Lapu Lapu

Shangri La's Mactan Resort Spa

Shangri-La Mactan, Cebu Resort

Shangri La's Mactan Resort Spa

Shangri-La Mactan, Cebu Lapu-Lapu

Shangri-La Mactan, Cebu Resort Lapu-Lapu

Shangri-La Mactan, Cebu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 847 out of 1112 reviews
Rating 8 - Good. 174 out of 1112 reviews
Rating 6 - Okay. 49 out of 1112 reviews
Rating 4 - Poor. 18 out of 1112 reviews
Rating 2 - Terrible. 24 out of 1112 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel beach side is lovely. I love the Acqua restaurant. The food is excellent especially the breakfast buffet. It is very clean and the staff and servers were exceptional! They all are friendly and helpful. The staff in the executive lounge were also very hospitable. I cannot say the same for Tides. Tides restaurant during our Feb 14 dinner buffet was not good. The food buffet selection was awful. I see multiple empty or almost empty platters. So there’s not much to eat. We always had to wait for the back kitchen to refill the server platters. Lastly, my only complaint was the laundry charges. I had a one time laundry fill the bag for php 3500. Upon checkout the total laundry php 10323. That’s about $120 USD! I submitted this issue and no one has responded to me. It’s been over 2 weeks since we left for US
Stayed 4 nights in Feb 2026

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect. Staff, food, beach, rooms, etc. I will be back.
Stayed 1 night in Jan 2026

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well equipped. Staff attentive.
Stayed 7 nights in Feb 2026

10/10 Excellent

Richard

Stayed 2 nights in Feb 2026

4/10 Poor

ARACELI

Liked: Cleanliness, amenities
Front desk staff & bell man wasn’t available upon checking out.despite I did an hr before check out time .
Stayed 3 nights in Feb 2026

8/10 Good

Lise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything about this hotel (beach, pools, grounds, spa, gym, rooms, food) was great, it was the staff that took it to the next level. The service at this resort is outstanding.
Stayed 7 nights in Feb 2026

2/10 Terrible

Jeffrey Abueg, San Jose

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service of front desk
Stayed 3 nights in Feb 2026

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great.
Stayed 4 nights in Feb 2026

10/10 Excellent

Dimuthu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and amazing team. Great place to be in.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hyeonjeong

Liked: Cleanliness, staff & service, amenities
The private beach and overall facilities were excellent. The staff’s thoughtful service especially regarding our anniversary truly made our stay special. Everything was wonderful from start to finish. We would definitely consider returning to the club floor again for our next anniversary. However, The breakfast did not quite meet expectations, as there were fewer choices and less variety than anticipated.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
After 30 years of traveling and working in the hospitality industry, I can honestly say the service at this hotel was among the best I’ve ever experienced. Check-in and check-out were both quick and seamless, setting the tone for a very well-run operation. The activities desk was efficient and organized, with everything handled smoothly and right on schedule. The spa was top-notch and professionally managed, making for a truly relaxing experience. The grounds were absolutely impeccable and clearly very well maintained. While the property itself leans a bit on the older side, the outstanding management, attention to detail, and level of service more than make up for it. Add in a very comfortable bed, and it made for an excellent stay overall. I would happily return and highly recommend this hotel to anyone who values exceptional service and a well-managed guest experience.
Stayed 3 nights in Feb 2026

10/10 Excellent

R&S

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the resort grounds were beautiful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wow! What an outstanding property!!! So much to do ...
Stayed 3 nights in Feb 2026

8/10 Good

Koji

general
Stayed 3 nights in Feb 2026

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, food,pools, and the beach
Stayed 1 night in Jan 2026

10/10 Excellent

tricia

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
yes, everything great
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service and the facilities are amazing 😁. I will definitely recommend
Stayed 4 nights in Feb 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate and the staff was super friendly
Stayed 5 nights in Jan 2026

10/10 Excellent

Antonieta( Tonette)

Liked: Cleanliness, amenities, property conditions & facilities
The housekeeping are cordial and polite.
Stayed 8 nights in Jan 2026

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, amenities
Staff were all lovely, incredible breakfast buffet. Great pool and grounds were immaculate. Great private beach as well.
Stayed 6 nights in Jan 2026

8/10 Good

Rhea Joyce Ann

Travelled with family and small children
Liked: Cleanliness, amenities
The room is clean and the staff is very friendly but the hair dryer didn’t work 😌
Stayed 1 night in Jan 2026

8/10 Good

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice and hardworking people ,
Stayed 6 nights in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Although the room needs some minor updating, everything else is perfect!
Stayed 2 nights in Jan 2026

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done , Best Buy
Stayed 1 night in Dec 2025