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Sotogrande Hotel And Resort

3.5 star property

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Photo gallery for Sotogrande Hotel And Resort

Lobby
Exterior
Deluxe Room | Down duvets, in-room safe, desk, laptop workspace
Lobby
Breakfast served

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Angasil Road, Mactan, Lapu-Lapu, Cebu, 6015
  • Place, The Mactan Newtown Beach
    ‪20 min walk‬
  • Place, Mactan Shrine
    ‪10 min drive‬
  • Place, Magellan Monument
    ‪10 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Down duvets, in-room safe, desk, laptop workspace

Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Down duvets, in-room safe, desk, laptop workspace

Suite

  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sotogrande Hotel And Resort

Spend the day on Sotogrande Hotel And Resort's private sand beach or relax by one of the hotel's 4 outdoor swimming pools. Housekeeping is available on request.
Sotogrande Hotel And Resort offers 77 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Sotogrande Hotel And Resort, you'll be within walking distance of The Mactan Newtown. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 4 outdoor pools
  • Amenities include a lift and TV in a common area
  • On-site recreation includes a gym
  • 7 minutes by car from Jpark Island Waterpark and 5 minutes from The Mactan Newtown
  • Airport shuttle service available for a fee
Unwind on the private sandy beach, located just 30 metres away. Cool off in one of the 4 outdoor swimming pools at Sotogrande Hotel And Resort, and enjoy amenities such as a children's pool and a fitness centre.

There's a restaurant on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Lapu-Lapu hotel.

Café Soto – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Café Soto

Things to do

  • 4 outdoor pools
  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 7 May 2022 to 31 December 2023 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Sotogrande Hotel And Resort

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: PHP 900 (one-way), (from 3 to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sotogrande Hotel And Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 259-495-103-000

We should mention

  • Pool access available from 8:00 AM to 5:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sotogrande Hotel & Resort
Sotogrande Hotel & Resort Lapu Lapu
Sotogrande Hotel Resort
Sotogrande Lapu Lapu
Sotogrande Hotel Resort Lapu-Lapu
Sotogrande Lapu-Lapu
Sotogrande And Lapu Lapu
Sotogrande Hotel And Resort Hotel
Sotogrande Hotel And Resort Lapu-Lapu
Sotogrande Hotel And Resort Hotel Lapu-Lapu

Sotogrande Hotel And Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 45 out of 292 reviews
Rating 8 - Good. 109 out of 292 reviews
Rating 6 - Okay. 76 out of 292 reviews
Rating 4 - Poor. 35 out of 292 reviews
Rating 2 - Terrible. 27 out of 292 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jerome

Travelled with group
They have a good breakfast...
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place as it surrounded by quiet greenery and beach. I wish it is near market place, with restaurants, shops and massage palours.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Took my money They have no system of cancellation, think they know that no one would stay there
Stayed 5 nights in Oct 2019

2/10 Terrible

Vett, Tokyo

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The properties service, amenities and staff was so terrible and disappointing. The money you paid for the property does not compensate with their service and amenities. Its not worthy to book on this property.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Dont be fooled by the pictures. The picture is of a neighboring hotel. You have access to the use of their pool. And access to their beach. But Soto is across the street. Food was not the best. Room was a nice size but the balcony fot the room was only large enough for the 2 AC units. So dont waste your money on that room. Not sure if I would return.
Stayed 3 nights in Apr 2019

2/10 Terrible

Tracey

Disliked: Property conditions & facilities, room comfort

Don’t stay here really

Would not stay here again. Very misleading advertising, this place is in the middle of nowhere with nothing out there, you have to take a taxi to get anywhere. No pool onsite you have to go to the resort next door, no shops you have to get a taxi, room service next to nonexistent as is the wifi so forget checking email or Facebook. Average breakfast supplied and no other option unless you get a taxi. Got a free upgrade but the room had no hot water at all, after we complained and actually left and paid to stay somewhere else for 2 nights we got moved to another room with a nice view but that room had no wifi at all, the TV was faulty and so was the AC in the bedroom. The place is rundown and poorly maintained we just gave up complaining. Looks like it was built 20 odd years ago and the developers went broke, zombie apocalypse springs to mind as you walk the deserted development and rubbish covered tennis courts. Pick somewhere else to stay, unfortunately we had booked and paid for 8 nights which was non refundable but ended paying for nights elsewhere anyway
Stayed 8 nights in May 2019

6/10 Okay

Vivian

Liked: Staff & service
Disliked: Room comfort

Not worth the money

Not worth the money.Their foods was so expensive.And items list on their menu are not available.I have to request for room transfer because the door wouldn’t shut by it self, you have to slam it. AC drips all the time in both rooms. No hot shower in both rooms we were in.Bathrooms are so tiny, no rooms for toiletries.They put all the towels beside the sink.🙄🙁Big lobby but not enough furnitures/couch to sit for the guest.Wifi SUCK! Have to get a pocket wifi that available at the front desk.INFAIRNESS staffs are really nice.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is fine transportation to the main road not that good
Stayed 2 nights in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location ia a little out of the way, but as a good security perimeter that mad for safe long walks in the morning by the seafront. Beaches were nicely groomed and clean. The hotel staff was extremely helpful and made it a great place to vacation. Highly recommend it to anyone staying in Cebu.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Zellah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Don't go to the Soto Grande. It is closed for renovations but they don't tell you until you get there. By then they have you. It was non refundable, so they just put you in a sister hotel which is very isolated, requiring a cab to go anywhere. Orbitz will get an ear full later.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The service of staff not helpful. No room service for breakfast until after 12pm.Because they had a buffet. So they told me to go to the hotel next door to get breakfast. Or order it from them and they will do room service. I have never slept in a bed that squeaked so much the bed felt like it was about to collapse. Loose cables and exposed wiring on kettle and lamp. Dirty in lift ,foyer and corridors. Pictures looked good but the hotel didn't live up to the pictures.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

4/10 Poor

Colin

Disliked: Staff & service, property conditions & facilities

Poor dining facilities

Dining room was small open area near reception. Had to wait for a table at breakfast. Insufficient food and some buffet dishes not being replenished.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

2/10 Terrible

Masaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
To far from everything spent more on taxi’s then I did on the room excursions are way over priced
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
The breakfast buffet was excellent. Hotel Staff/team especially the concierge and housekeeping teams were very helpful. thanks.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel room was nice but the bed was a little uncomfortable, the hotel is not far from the airport but anyone who has traveled to the Philippines knows how traffic there is and adds to your travel time greatly, and expensive to get a taxi to the hotel through the hotel... better off getting a grab taxi. Unfortunately if you want to see any of the attractions in the city it will take time to get to them, other than that the stay was enjoyable and above all the staff are great, very friendly, all around pleasant to talk to and deal with. Food was great also.
Stayed 13 nights in Dec 2018

6/10 Okay

Simon

Disliked: Property conditions & facilities, room comfort

Not So Grande To experience

It was OK but isolated. Wpundnt go back.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 5 nights in Nov 2018

10/10 Excellent

mark, brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Loved my stay staff are amazing and hotel is clean and spacious would recommend to anyone
Stayed 3 nights in Nov 2018

8/10 Good

Jay, Glendale, AZ

Liked: Cleanliness, staff & service, room comfort
Very nice time. Rooms are a bit dated. Staff was very friendly.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was very poor. WiFi is very slow and in my booking the free breakfast is included and when you check in customer service did even follow up if it’s free or not. I have to call Expedia and end up no complimentary breakfast included.
Stayed 7 nights in Oct 2018