Unfortunately they couldn't find our reservation and the communication was poor and seemed dismissive with us. Yes we got it straightened out, but the next thing we encountered was a semi clean room, the doors were open allowing flies into our room, I went to wash my face and use a wash cloth to clean and dry the counter, and it was dirty all around the caulk around the sink . The floors were dirty near the head of the bed. They didn't have have sheets on one of the beds just a coverlet. And when I tried to shoo the fly out of the room dust from the Wall and possibly ceiling flew all over. I would not stay at this hotel again nor would I recommend it to anyone.
Les points forts : Personnel et service et confort de la chambre
Friendly front desk but no hot water
The only real problem I would express frustration in is that we had 30 seconds, if that, of hot water. We were there for a soccer tournament and not being able to clean up properly was a huge problem.
Nice, clean room, plenty of parking, right off of the highway next to Subway and near McDonaldâs and other food choices. Nice beds, an excellent value, and much nicer than many other locations weâve stayed at in Laramie!! We will definitely stay here again!
Good value budget hotel. There was a lot of confusion checking in with a lot of disgruntled people whose reservations were not recognized by the hotel. Gentlemen at front desk said that only Expedia and Hotels.com reservations were working at that time
I have been staying here for four years now, when coming to Laramie. Decor is a little out dated, however, the rooms are huge, the bed is the best I have ever stayed on and the water pressure is amazing! Highly recommended!
They are definitely working to improve the property and the room was clean and showed some updates. The parking lot could use improvement and that would escalate this location immensely.
Great, but TV remote was not working. Had to get a replacement from front desk. This seemed to be an ongoing issue as I waited to have my remote troubleshooted by the front deskâŠ