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Mercure Launceston

4.0 star property

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Photo gallery for Mercure Launceston

Restaurant
Exterior
Premium Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk
Exterior
Premium bedding, down duvets, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
3 Brisbane Street, Launceston, TAS, 7250
  • Brisbane Street Mall
    ‪12 min walk‬
  • University of Tasmania Stadium
    ‪14 min walk‬
  • Cataract Gorge
    ‪5 min drive‬
  • Launceston, TAS (LST)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Hotel Grand Chancellor Launceston

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1002)
The price is CHF 76
for 1 room
includes taxes & fees
26 May - 27 May
Hotel Grand Chancellor Launceston

About this property

Mercure Launceston

Hotel with free parking, a quick walk to Launceston Aquatic Centre
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and express check-in are on-site. Housekeeping is available on request.
Mercure Launceston offers 43 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Launceston. During your stay, you're just a quick walk from City Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of Launceston Aquatic Centre and Boags Brewery
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The business-friendly Mercure Launceston also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4-star Launceston hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:00 AM.
Titanium Bar & Bistro – On-site bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: AUD 27 for adults and AUD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Titanium Bar & Bistro

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 60
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older
Check-in hours are 8 AM - 7.30 PM on Sunday.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 October to 10 October:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 27 for adults and from AUD 12 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Launceston
Launceston Hotel
Hotel Launceston Tasmania
Mercure Launceston Hotel
Mercure Launceston
Mercure Launceston Hotel Tasmania
Mercure Launceston Hotel
Mercure Launceston Launceston
Mercure Launceston Hotel Launceston

Mercure Launceston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 982 reviews
Rating 8 - Good. 427 out of 982 reviews
Rating 6 - Okay. 145 out of 982 reviews
Rating 4 - Poor. 49 out of 982 reviews
Rating 2 - Terrible. 20 out of 982 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, nice location, Restaurant/Bar was closed on Sunday the day we were there so had to walk down the street to find an alternative.
Stayed 1 night in Feb 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The restaurant was not open, and we were not told this prior to booking. We also had to manually lug our luggage up multiple flights of stairs ourselves. The air conditioning was not on prior to our arrive so our room was hot and stuffy.
Stayed 1 night in Jan 2025

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Magdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient property
Stayed 2 nights in Jan 2025

10/10 Excellent

Gavan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Great people!

Staff very friendly, great meals, great location, very accomodating. Will stay here again for sure
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Peter Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

Criselle

Stayed 1 night in Jan 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Typical hotel room. Neat and tidy, good modern bathroom, good access to television and subscriber services, nice park opposite and reasonable access to cbd. Bed was a bit hard and road noise can be quite intrusive (ear plugs provided). Breakfast was good but restaurant doesn’t open on Sunday.
Stayed 1 night in Dec 2024

10/10 Excellent

Phil, airport west

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Stay: Poor Service and Safety Concen

We booked a 2-night stay at this hotel and were very disappointed with the experience. Our flight was delayed, so we arrived late to find the restaurant closed and no room service available. We had to resort to ordering Uber Eats. Upon entering our room, we found it unbearably hot, and the air conditioner wasn’t working. We immediately called for assistance and were told someone would come up within 15 minutes. After a frustrating wait, someone finally arrived but could only offer a desk fan as a solution. When we asked to change rooms, we were told the hotel was fully booked. Feeling unsatisfied, we checked Hotels.com, where we miraculously found a room available. This raised serious concerns about the honesty of the staff. Adding to this, the car park was nearly empty, which further suggested that the hotel wasn’t actually fully booked. Being lied to in this way was extremely disappointing. The “deluxe” room itself was very basic, with slippery bathrooms and showers that felt unsafe to use. For the price we paid, we expected much higher standards of comfort and service. Overall, our stay was frustrating and far below expectations. Poor customer service, a lack of honesty, and safety concerns make it impossible to recommend this hotel. Save your time and money and choose another option.
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Older building had reno, toilet/bathroom area very small. Other than that was ok, bit of noise from outside but they have you earplugs to accomodate
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noises but after a full day looking around sleporeally well
Stayed 2 nights in Nov 2024

10/10 Excellent

Enid

Stayed 1 night in Oct 2024

10/10 Excellent

dean

Travelled with partner
Great location walking distance into town. Beautiful Park opposite with monkeys, free parking - can get busy but just park up the hill behind the property. Comfortable bed small toilet /bathroom but quite a large room. A perfect place & reasonable price to base yourself with a car.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rose-Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean and modern (refurbished)
Stayed 1 night in Oct 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercure was in a great location. The person at reception was friendly and very informative. The guy at the breakfast area did a fantastic job being on his own
Stayed 1 night in Sep 2024

10/10 Excellent

ORDANCO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car park ?
Stayed 2 nights in Sep 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Grand Chancellor Hobart, the location is perfect, with fantastic views and walking distance to a multitude of restaurants, and to Salamanca Markets. The location is easy to find and is easily accessible.
Stayed 1 night in Sep 2024

10/10 Excellent

Syephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice the rooms were and the staff are all so friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
easy to find, very updated room clean and tidy
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024