I found the bed very uncomfortable I donât think I have ever slept on a mattress that hard before. Waking up with back ache because of it isnât what you expect after paying ÂŁ142
Upon Check-in the room temperature was 15C, then slowly got up to temperature once it identified my presence in the room. I wasn't prepared to wait so i had to sit in a nearby coffee shop. Then around 5 am i got up to go to the toilet and the sensors triggered the hvac system again and it started roaring. I tried to disable it completely but the power button doesn't work. It was so noisy that I couldn't sleep. I'd just dosed off when the fire alarm sounded briefly at 6:30 am. I will not stay at a hyatt again.
Everything was great thank you. The only negative was smelly sink/toilet when we arrived but the odour had gone the next morning. Our welcome at reception for my husband's birthday was a lovely surprise. Will stay again and try the breakfast next time.
The hotel itself is lovely itâs the second time weâve stayed. The first time the breakfast was a buffet. This time we were told with it being quieter they are taking orders so we ordered full English breakfasts which never came. We paid for breakfast ÂŁ24 we had a glass of apple juice waited waited and waited. Absolutely disgusting our friends also stayed on a separate booking they never got thereâs either. The staff told us breakfast was now over after waiting 45 mins so we left. Hungry and disappointed and out of pocket
Room was good ⊠thanks for the easy and early check in âŠ
Only negative was the âautoâ bathroom light rather than being able to switch on or off .. weird!
Nightmare ftom hell manger rude make you feel like scum that don't deserve to stay at hotel security on roof top bar pervs rude. When try speak to them to sort it out manger not interested unless your rich never again will i stop there be made to feel like scum off someone's shoe vue from king room was rubbish bin outside room. Mrs nearly in tears we felt that uncomfortable manger didn't care at all just horrible staff and place.