6/10 Okay
Erin K.
22 Oct 2025
Disliked: Cleanliness
On our arrival at check in time we walked in to see that the hostess and her staff were still cleaning up the property. The host had explained one of her employees had called out sick. I would not have minded this if the host had contacted me and requested us to come later which would have been fine because I understand that things happen but not saying anything just made it very awkward when we walked in. On the listing there was an extra room that was nonexistent. We instantly had to do a lot of reshuffling and went from having extra space to having barely enough beds for the guests coming. The house overall was still dirty when the host left, the pool vacuum was left in the pool, the rooms had broken doors and bed frames, the pool house A/C did not work so we had to BUY an extension cord to get it to reach an outlet and the kitchen had things all over. On top of all that, the son of the host showed up at the door banging, screaming on the door trying to get in. When he learned we were a different group of people, he stood on the porch on the phone yelling at someone about getting scammed. This scared everyone in my party and they ended up deadbolting the door and hiding in the house because no one was supposed to be there. There was no hot water until our last night there, we had to figure out where the water heater was (pried open by a previous guest) and turned it on. I consider myself to be a very understanding person, but this was nothing like we expected.
Erin K.
Stayed 3 nights in Oct 2025