See all properties

Berkshires Untold

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Berkshires Untold

Lobby lounge
Property video
Lobby
Lobby
Breakfast, dinner served; American cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(54 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.4 out of 10
Very good
(18 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

  • Sleeps 2
  • 1 King Bed

Similar properties

Lake
The Black Swan Lee - Lenox, an Ascend Collection Hotel
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is CHF 84
includes taxes & fees
5 Mar - 6 Mar
The Black Swan Lee - Lenox, an Ascend Collection Hotel

About this property

Berkshires Untold

Lodge with free parking, in the vicinity of Shakespeare and Company
This smoke-free lodge features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and express check-in are on-site. Housekeeping is available on request.
Berkshires Untold offers 64 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bathrobes. This individually decorated accommodation includes desk chairs. Beds feature premium bedding. 39-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Berkshires Untold. During your stay, you'll be within walking distance of Kennedy Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine and garden views while dining at The Club Room
  • Full breakfast served daily for a fee
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Shakespeare and Company and 6 minutes from The Mount
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Berkshires Untold also features a terrace, coffee/tea in common area, and concierge services. Self parking is free. A complete renovation of Berkshires Untold was completed in February 2023.

This 3.5-star Lenox lodge is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:00 AM.
The Club Room – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 35 for adults and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 850 reviews
Rating 8 - Good. 176 out of 850 reviews
Rating 6 - Okay. 72 out of 850 reviews
Rating 4 - Poor. 20 out of 850 reviews
Rating 2 - Terrible. 21 out of 850 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Honestly...upon arrival we were pretty shocked to find that it was in essence a motel, a very nice motel but a motel nonethless. The website, the photos and the marketing are great ....but designed to NOT let you see that it is a motel. I think they are making a mistake as they should simply be honest and say that they are an upmarket motel with a difference! That being said we did not want to stay in a motel. The bed was very comfortable though! Room is small and dark with a tiny window. Club room is very nice. Outdoor space is literally in the carpark.
Stayed 2 nights in Nov 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities
Everything was clean and the staff were nice. However? I was told at check-in that rooms weren’t cleaned unless I requested it so I requested it for my 3 night stay but the room was only cleaned once.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott, Troy

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the room was awesome!! Would definitely come again!
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn’t look like much from the outside but it’s got a cute bar area, very cozy, and the dinner they serve is very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This property was great for our weekend getaway. It is conveniently located
Stayed 2 nights in Oct 2025

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Plenty of parking, nice bar area, clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Super clean and safe hotel. Drinks at the bar were wonderful and staff were so friendly. Would definitely go back!
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan, Redding

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean located on the second floor. There was no one to check us in. We used a an ipad and created our own keys for the room. There was no one to ask questions to. Got an Ai text a few minutes after checking in but stopped responding after a couple minutes. No coffee in room which was the biggest problem because i need my morning coffee. Outdoors seating was beautiful with the firepit and decorations. Dinner/ bar was busy in the evening and drinks were made well. Another negative was no spa or gym which i definitely wanted to use after traveling all day to get there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

6/10 Okay

James, The Plains

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a lovely stay at the Berkshires Untold! We checked in late and the staff reached out to confirm our arrival time and accommodated us without issue. The lobby was absolutely gorgeous and this renovated motel was very well done. We didn’t get to enjoy the fire pits outside but they looked cozy. We also did not have any food or beverage. The room was perfect for two of us, had all the basic amenities and was charming. Overall had a very pleasant stay!
Stayed 2 nights in Oct 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff was unenthusiastic and level of staffing was poor for the number of people there at the facility. Really hurt the experience at this lovely facility
Stayed 1 night in Oct 2025

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay. The staff was always helpful, but it didn’t seem like there were enough people working to fully take advantage of the common areas / restaurant / bar. Hopefully the property will expand its hours for these amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Merrill

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. It is a converted motel but done nicely with what looks like a new addition. The lobby/lounge/dining area is great to hang out in at the end of the day. Helpful and pleasant staff. A great value for the area and an easy drive to other restaurants or towns.
Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay , bar tender was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca, New Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a beautiful restaurant and bar. They have a wonderful patio with couches and fire pits. Great place to spend time hanging out.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Boynton Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nicely renovated converted motel with extremely comfortable beds and a nice bathroom with good products. The bar/restaurant area is a very cool space. Doesn’t seem like a lot of people hang out there extremely good value for a comfortable hotel room, but not sure I’d wanna hang out there for long length of time.
Stayed 2 nights in Oct 2025

8/10 Good

Cornelia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Warm reception

The public areas are delightful and I'm sorry we didn't have time to relax beside the fireplace or in the outdoor seating area which must have lovely views and be great on summer evenings. Up-to-date and cozy decor in the rooms was very pleasant, and we appreciated little amenities like the automatic night light in the bathroom. There were a couple of issues that the somewhat overwhelmed staff addressed well and very nicely. We did not have anything to eat or drink apart from early morning tea and coffee. We stayed just Tuesday night and left early to start a day retreat at Kripalu; judging by the number of room lights on at 6 a.m., I think many of the other guests were doing the same, and it was a good combination.
Stayed 1 night in Oct 2025

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room adequate for a night stay. Breakfast service was odd. A maintenance person gave us one napkin & silverware service for 2 people. Hard boiled eggs brought still in the shell w/no way to rinse off the shells once peeled.
Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025