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Hostellerie du Pas de L'Ours Relais et Chateaux

5.0 star property

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Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux

Loft Suite | 1 bedroom, premium bedding, minibar, in-room safe
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Open Suite | 1 bedroom, premium bedding, minibar, in-room safe
Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
Rue du pas de l'Ours 41, Lens, 3963
  • Place, Crans-Cry d'Er Gondola
    ‪6 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪11 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪3 min drive‬
  • Airport, Sion (SIR)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft Suite

Loft Suite | 1 bedroom, premium bedding, minibar, in-room safe

Loft Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Open Suite

Open Suite | 1 bedroom, premium bedding, minibar, in-room safe

Open Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Chalet Suite

Chalet Suite | 1 bedroom, premium bedding, minibar, in-room safe

Chalet Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite des Ours

Suite des Ours | 1 bedroom, premium bedding, minibar, in-room safe

Suite des Ours

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite Polaire - 2 persons

1 bedroom, premium bedding, minibar, in-room safe

Suite Polaire - 2 persons

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Polaire - 4 persons

1 bedroom, premium bedding, minibar, in-room safe

Suite Polaire - 4 persons

  • Sleeps 4
  • 2 Double Beds

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About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge.
Hostellerie du Pas de L'Ours Relais et Chateaux offers 15 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Lens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

L'Alpage has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at Hostellerie du Pas de L'Ours Relais et Chateaux, you're just a quick walk from Bisse du Ro Trailhead. Free WiFi in public areas, a free area shuttle and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine with garden views at L Ours, one of the property's 2 restaurants
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with Thai massages, body wraps or body scrubs at l'Alpage
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hostellerie du Pas de L'Ours Relais et Chateaux offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A health club, a hot tub, and a sauna are also featured at the luxury Hostellerie du Pas de L'Ours Relais et Chateaux. Parking is available for a fee.

This 5-star Lens hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10 AM.
L Ours – Overlooking the pool and garden, this fine-dining restaurant specialises in French cuisine. 1-star Michelin rating.
Bistrot Des Ours – This bistro specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Secured, covered valet parking on site (CHF 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: CHF 39 for adults and CHF 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistrot Des Ours
  • L Ours

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 50 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 39 for adults and from CHF 20 for children
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
Hostellerie Pas L'Ours Relais Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
Hostellerie Pas L'Ours Relais Chateaux Hotel
Hostellerie Pas L'Ours Relais Chateaux
Hostellerie du Pas de L'Ours Relais et Chateaux Lens
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens