Lady at the front desk was nice, the room was musty, but reasonably clean. After reading through the clap backs on google from management on other reviews and folks running from hurricanes, I wouldnât give it more than a star.
Riding through and realized I needed to stop, but if you have options, you should probably stay anywhere but here, doesnât seem like management wants your business. Stay somewhere that is well run and wants to accommodate travelers.
Iâve served and been around the world and back again with the Army and out of all the places Iâve stayed, this management response is certainly unique in my fifty plus years! Reputable hotels all around, this isnât one of them.
Probably best to avoid.
Les points forts : Personnel et service et confort de la chambre
Nothing to write home about.
The desk chair was not usable, I was afraid I would fall backwards out of the chair. The tv, on some channels, kept pixelating, couldnât watch those channels. The staff was courteous.
Check-in was fast and easy. The receptionist was friendly and helpful.
After about an hour in the room, we woke up to baby ROACHES crawling EVERYWHERE!! We went down to the front desk to inform them about the problem and they immediately gave us another room. The "new" room was more clean and comfortable.
I just put "terrible" as nothing else fits to the issue I am trying to resolve. I arrived gave my credit card and was given the key to the room outside. I told lady I wanted inside she said there was only outside. Went to room and the a/c was not working. I came to front desk and asked for a refund. She said she could not help with that, she offered another room inside (now there was one inside) and I told her I was going elsewhere and she could not correct or give me the refund. I just need my refund as I did not stay there. Please help me resolve this and thank you.