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Hotel Carlton

4.0 star property
VIP Access

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Photo gallery for Hotel Carlton

A bar area with a view of a cityscape through a large window. There are two chairs with orange cushions and a small table with a glass.
A hotel entrance with a sign reading "HOTEL CARLTON," large columns, and a glass door.
A luxurious interior with a grand staircase, elegant furniture, and large windows offering city views.
A hotel room with a bed, a sofa, a tray with pastries, and a lamp.
A woman sitting at a table with a meal, a cup, and a view of a historic building through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3 rue Pierre Mauroy, Lille, Nord, 59026
  • Place, Lille Grand Square
    ‪1 min walk‬
  • Place, La Grande Braderie de Lille
    ‪1 min walk‬
  • Place, Rihour Square
    ‪4 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A neatly made bed with a headboard, two bedside tables with lamps, a chair, and three wall-mounted mirrors.

Classic Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room, 2 Single Beds

A hotel room with a bed, bedside tables, a desk, and a chair.

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for chambre Suite Coupole

A hotel room with a large bed, a round window, a desk, and a bathroom.

chambre Suite Coupole

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege Double Room

A woman sitting on a bed in a room with patterned wallpaper, a nightstand with a lamp, and a wooden floor.

Privilege Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
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4.8 out of 5, Exceptional, 8 reviews
The price is CHF 97
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About this property

Hotel Carlton

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a sauna, a conference centre and self parking.
Hotel Carlton offers 59 accommodations with espresso makers and a safe. This individually decorated accommodation includes desks. Beds feature premium bedding. 38-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Carlton. During your stay, you're just a quick walk from Opera House. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Lille Grand Square and La Grande Braderie de Lille
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hotel Carlton offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 8396 square feet (780 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Carlton. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 4-star Lille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
THE VIEW – On-site cocktail bar. Happy hour is offered. Open daily.
Le Saint Jame's – On-site piano bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 30 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Le Saint Jame's
  • THE VIEW

Things to do

  • 24-hour gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (8,396 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1920
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 60 per vehicle (return)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lille
Hotel Carlton Lille
Hotel Carlton Hotel
Hotel Carlton Lille
Hotel Carlton Hotel Lille
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Carlton Lille
Carlton Lille
Hotel Hotel Carlton Lille
Lille Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton

Hotel Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1004 reviews
Rating 8 - Good. 366 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel I a great location. would stay there again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from room over looking square. Good breakfast too. Excellent location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with helpful and polite staff on reception
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was a pleasant place to enjoy a drink overlooking a historical square
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

bachar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing location, pleasant and helpful staffs
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Georgina

Great decor and the view from our room was fantastic.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nita

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

ROS

Liked: Cleanliness, staff & service, amenities
Very nice hotel, well placed and very helpful staff Thank you.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bernie

Liked: Cleanliness, property conditions & facilities
The rooms were clean and hotel is situated in great spot
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property . Great location in old Lille center. Can walk to restaurants and all sights . Breakfast great choices, excellent bar with a view in the evening. Staff was very nice and helpful. Has a gym and a spa , the weather was so nice I walked around the city.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Torben

Disliked: Staff & service, property conditions & facilities
Overrated and overpriced. A bit run down. Small room, extremely small bathroom, small elevator. Very good location.
Stayed 1 night in Apr 2026
Verified

8/10 Good

alison

Liked: Cleanliness, amenities, property conditions & facilities
fantastic location, pleasant staff and beautifully decorated. The view bar cocktails were exceptional
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Thi X A

Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Good communication. Breakfast is delicious. We enjoyed our stay very much.
View from our room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sungmin

Liked: Cleanliness, staff & service, amenities
It was wonderful. We enjoyed staying in the hotel. Thank you!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Great location. Nice araff
Stayed 1 night in Dec 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room ok Bath room small shower did not feel safe using it.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness
Lovely location Lovely room Very very comfy bed Friendly staff Hot water not hot enough For the price breakfast should be included
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple staying 3 nights . Excellent hotel great location
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Fergal

Liked: Cleanliness, staff & service, amenities
Hotel staff were nice and amazing location but the gym was way too small with bad equipment and the headboard of our bed was broken.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel couldn’t fault it
Stayed 1 night in May 2025
Verified

10/10 Excellent

Henny

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay, convenient to all attractions and lots of lovely shopping and eating options:
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ninawatie

Liked: Cleanliness, staff & service, amenities
This is an excellent hotel and I would be happy to stay again. Two small issues: certain staff on reception are unwelcoming and the lighting in the room was dim, a pity because the room was beautifully decorated.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities
The Coupole is by far one of the most prestigious rooms you can find in Europe, up till every detail of the room. Excellent and very kind reception service, which is difficult to find these days!!!
Stayed 1 night in Nov 2025