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L'Hermitage Gantois, Autograph Collection

5.0 star property

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Photo gallery for L'Hermitage Gantois, Autograph Collection

Property amenity
Creator video
Bar (on property)
View from property
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Pool

Explore the area

View in a map
224 Rue Pierre Mauroy, Lille, Nord, 59000
  • Place, Lille Grand Square
    ‪8 min walk‬
  • Place, Euralille
    ‪8 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪9 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

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About this property

L'Hermitage Gantois, Autograph Collection

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at L'Hermitage Gantois, Autograph Collection, you're just a quick walk from Hospice Gantois. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Le H, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, body wraps or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Steps from Hospice Gantois and Belfry of Lille City Hall
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
L'Hermitage Gantois, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury L'Hermitage Gantois, Autograph Collection. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Le H – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Estaminet Gantois – This brasserie specialises in Regional cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Things to do

  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub (120 centimetre high)
  • Grab bar near toilet (80 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 18.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
L'Hermitage Gantois, Autograph Collection offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 426 out of 663 reviews
Rating 8 - Good. 162 out of 663 reviews
Rating 6 - Okay. 53 out of 663 reviews
Rating 4 - Poor. 19 out of 663 reviews
Rating 2 - Terrible. 3 out of 663 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hsiao Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding 5 star hotel conveniently located in central Lille. Top class service from staff. Beautiful, spacious interior. Highly recommended.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Didem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Gemma

Travelled with partner
It was lovely from outside but quite old and needed attention inside. Reception staff great but bad staff very slow and inattentive. Pool was very dingy and dark and very noisy filtration or water system. Steam room smelt musty.
Stayed 1 night in Jun 2025

10/10 Excellent

Russell

Stayed 2 nights in May 2025

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 2 nights in May 2025

10/10 Excellent

robert, toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent design
Stayed 1 night in May 2025

10/10 Excellent

Philomena

Stayed 3 nights in May 2025

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is joy of art and confort. The people at the front desk where extraordinary helpful specially Jack and Thomas
Stayed 5 nights in Apr 2025

10/10 Excellent

Guilaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A special building with a lot of character in the rooms, comfortable furniture. Nice bath robes and slippers provided to access the pool and steam room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this luxurious hotel. My room was not as nice as the previous one, there was no view from the window and it was a little sombre, however I really enjoyed the pool and hammam again
Stayed 3 nights in Apr 2025

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When I checked out I was asked if I enjoyed my stay and I can say that I answered with honesty when I said YES. All in all I enjoyed my stay at this hotel. Feedback for the hotel as follows: Staff were exceptional. Very polite and helpful. Facilities are getting tired. If this Hotel wants to retain its 5* rating and measure up to other 5* hotels then they need to invest. 1st room we had had faulty AC. Staff, being excellent as ever, immediately moved us to another room. Here we had working AC but the curtains did not fully shut properly or meet in the middle so we had daylight streaming in first thing in the am. Small issue but also very easy to fix. The decor is starting to look very dated with threadbare carpets in the halls etc. The building itself is fantastic and with some investment in decor this could be a truly amazing destination hotel. Aside of the wearing furnishings, some small details like addressing the lack of cushions on the outdoor plastic rattan seats in the courtyard should be very simple to fix. Last recommendation - the weekend piano player in the lounge just seems very dated. No offence to him, he was good but it was like being transported to business hotel in the 90s :-) Anyway, this is also just personal feedback and I go back to my initial point. We very much enjoyed the stay. The hotel is in great location, the staff are great and Lille itself is an absolute hidden gem. We will be back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Amos

Stayed 3 nights in Mar 2025

10/10 Excellent

Lewis, Westfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, impeccable service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was amazing, it was really cool as it was a hospice for many years before it was converted into a hotel. The room was clean, beds were comfortable and the staff was amazing. The bar was stellar. If there was a question the front staff was there to help me out.
Stayed 3 nights in Jan 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel within a few minutes walk of the main square and old city of Lille. The hotel is sited in a former hermitage and lots of original features have been retained. It’s like staying in modern hotel with a museum attached and is fascinating to walk round. The staff could not have been more friendly, professional and helpful. The pool and spa were very welcome after a wintry day in the city. The only slight issue we had was in the restaurant where our order was somehow lost and we were unable to have our original choice of food. However, the staff were apologetic and we left satisfied.
Stayed 2 nights in Dec 2024

10/10 Excellent

Annabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the hotel were amazing. They lets us check in before 3pm after a very early start to the day. The room was so comfortable and spacious. It was made up every day when we came home in the afternoon - this is a rarity in hotels these days. The hotel is walkable to all parts of the city and in a great location for the metro which is two stops from Lille Europe. Pool and steam room were never that busy and I nice way to start the day or unwind in the afternoon. Would definitely stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lewis, Westfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always expect the best here, and they always deliver
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Bernadette

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very comfortable and a good size. Staff very welcoming and good customer service. We had a lovely stay. Breakfast was plentiful and delicious. We had interconnecting rooms which was perfect for our family. However one of the showers was weak and not up to standard. The pool and spa was very clean. For the size and standard of hotel, perhaps more facilities like more showers and amenities would have been even better
Stayed 2 nights in Nov 2024