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L'Hermitage Gantois, Autograph Collection

Property class: 5 and above
VIP Access

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Photo gallery for L'Hermitage Gantois, Autograph Collection

A courtyard with a gravel path, two blue lounge chairs, and a garden with flowers.
Creator video - submitted by Katrinfevi
A courtyard with a central tree, surrounded by manicured flower beds and a building with multiple windows and a brick facade.
A courtyard with manicured hedges and flower beds, surrounded by historic buildings with large windows and a central tree.
A spacious bar area with multiple seating options and a central bar counter.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
224 Rue Pierre Mauroy, Lille, Nord, 59000
  • Place, Lille Grand Square
    ‪8 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪9 min walk‬
  • Place, Euralille
    ‪9 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a wooden wall with a picture frame.

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, wooden wardrobe, and a red carpeted floor.

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, a painting, and a tiled floor.

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom

A hotel room with a bed, bedside table, lamp, and a desk with a TV.

Room, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, wooden paneling, a red patterned rug, and a robe hanging on the door.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, wooden paneling, a desk with a lamp, a chair, and a patterned rug.

Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a TV, and a chair.

Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A room with a sloped ceiling, a bed with white bedding, a chair, a desk, and a painting on the wall.

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

A hotel room with two beds, wooden paneling, framed artwork, and a classic armchair.

Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

L'Hermitage Gantois, Autograph Collection

A full-service spa, a snack bar/deli and a steam room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms and 24-hour room service are on-site. Housekeeping is available on request.
Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with body treatments, manicures and pedicures or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A train station pick-up service and a train station drop-off service are available for a fee. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Things to do

  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 720 reviews
Rating 8 - Good. 171 out of 720 reviews
Rating 6 - Okay. 55 out of 720 reviews
Rating 4 - Poor. 22 out of 720 reviews
Rating 2 - Terrible. 6 out of 720 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and unique property. Wonderful staff and comfortable beds.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and with a king bed, we found the room some what small. The breakfast was good and the staff friendly and helpful. The location is in the city center and we enjoyed strolling the streets of Lille. I would highly recommend this hotel in Lille.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

darcy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and great staff. The food was excellent and the architecture and atmosphere of the building was amazing- a true historic building.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Man-Yee Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and the Spa treatment were great. It was a new experience having the sauna in a private room away from the Spa area. I had a really enjoyable stay. Staff and the restaurant food was pleasant. I really enjoyed the cognac collection at the bar. Loved the artwork on the premises. I highly recommend it for anyone who likes somewhere quiet to getaway for a few days.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities
Nice room but a bit awkward in the old part of the building. Lovely decor hotel and ambience. Would have liked breakfast included for the price.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

m

Liked: Cleanliness, staff & service, amenities
Everything was of a very high standard
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience all around!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Difficult to find as a few roads were blocked, once there all good. Reception was prompt and efficient, car was valet parked, escorted to room and room itself was excellent. In the old building, lots of history. Had a coffe in the atrium bar excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

isabelle

Super
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, clean and comfortable. The staff were lovely. We enjoyed the repurposed property with all it's historic quirks and beautiful details. My only complaint is to add and improve the lighting in the bathroom.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Thomas Roberts

Liked: Amenities
Absolutely perfect in every way. This hotel is in a great location, it’s beautiful and it is steep in history. Good value for the price.Highly recommend.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right in the Center, friendly staff. Had a great time
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding 5 star hotel conveniently located in central Lille. Top class service from staff. Beautiful, spacious interior. Highly recommended.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is joy of art and confort. The people at the front desk where extraordinary helpful specially Jack and Thomas
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Guilaine

Liked: Cleanliness, staff & service, property conditions & facilities
A special building with a lot of character in the rooms, comfortable furniture. Nice bath robes and slippers provided to access the pool and steam room.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem, a true sanctuary in this lovely city.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent design
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights and had a very disappointing experience. The staff was extremely unprofessional, and the room felt dirty and dusty throughout our stay. It was unpleasant even to take off our shoes and walk around the room in slippers. We also noticed bugs running around the room. Everything felt old, poorly maintained, and unclean. The hotel markets itself as a five-star property, but in our opinion it doesn’t come close to that standard. Our stay was very uncomfortable and left a very negative impression overall. Usually we do not write negative reviews but this time it was impossible not do it. Never recommend to anyone.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Fantastic stay at this lovely hotel !
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Love the place, always with a great ambiance, service and attention to the small things
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 2 nights in May 2025