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Mama Shelter Lille

3.0 star property

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Photo gallery for Mama Shelter Lille

Porch
Reception
Exterior
Large Double Double | Premium bedding, in-room safe, desk, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
97 place Saint-Hubert, Lille, 59800
  • Place, Euralille
    ‪2 min walk‬
  • Place, Lille Grand Square
    ‪7 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪11 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪12 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Medium Mama)

Twin Room, 2 Single Beds (Medium Mama) | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds (Medium Mama)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Medium Mama)

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Small Mama)

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for XXL Mama

XXL Mama | Premium bedding, in-room safe, desk, soundproofing

XXL Mama

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Large Mama Double Accessible

Large Mama Double Accessible | Premium bedding, in-room safe, desk, soundproofing

Large Mama Double Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Double Double

Large Double Double | Premium bedding, in-room safe, desk, soundproofing

Large Double Double

  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Mama Shelter Lille

Hotel connected to a shopping centre in Lille with a nightclub
A restaurant, a nightclub and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, self parking and concierge services. Housekeeping is available on request.
Mama Shelter Lille offers 112 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Lille. During your stay, you'll be connected to a shopping centre and just a quick walk from Henri Matisse Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 3-minute walk from Euralille and 6 minutes on foot from Opera House
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include 5 meeting rooms and coworking spaces.

Public spaces have free WiFi. A nightclub, a rooftop terrace, and multilingual staff are also featured at Mama Shelter Lille. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Lille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 21 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Nightclub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 21 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lille Opening July 2019 Hotel
Mama Shelter Opening July 2019 Hotel
Mama Shelter Lille Opening July 2019
Mama Shelter Opening July 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Mama Shelter Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)
Mama Shelter Opening August 2019
Mama Shelter Lille Opening August 2019 Hotel
Mama Shelter Opening August 2019 Hotel
Mama Shelter Lille Opening August 2019
Hotel Mama Shelter Lille (Opening August 2019) Lille
Lille Mama Shelter Lille (Opening August 2019) Hotel
Hotel Mama Shelter Lille (Opening August 2019)
Mama Shelter Lille (Opening August 2019) Lille
Mama Shelter Lille (Opening July 2019)

Mama Shelter Lille Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 266 reviews
Rating 8 - Good. 75 out of 266 reviews
Rating 6 - Okay. 28 out of 266 reviews
Rating 4 - Poor. 7 out of 266 reviews
Rating 2 - Terrible. 5 out of 266 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in a funky hotel. Super friendly and helpful staff. Great breakfast . Perfect stay
Stayed 1 night in Jul 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly L

Great hotel super convenient for the main squares and cobbled streets of Lille. Dog friendly rooms and restaurant. I do miss coffee in my room is my only "complaint"
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in a great location for acess and parking, cewntral to Lille shoppiong and restaraunt areas. Would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Amenities
Fantastic hotel with excellent breakfast. We had cocktails in the bar - superb and ate there one night. All staff were very friendly and helpful. Would definitely recommend the hotel and would stay in a Mama hotel in other cities.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Joanne

Disliked: Cleanliness, amenities
Good: Super close to both train stations which is convenient. Also close to the big shopping centre. Colourful decor in rooms (however if you dislike full length wall mirrors on each side of your bed, you might not like this…) Fridge facilities and safe in room Free movies on tv The restaurant and bar has DJs on the weekend if that’s your vibe (however noise can be heard in the rooms) Bad: Room was quite worn and unclean - there were hair trimmings by the sink, cigarette hole in the curtains and the shower was crusty. Toilet paper was also very cheap. Rainfall shower never fully heated up to the right temperature. The bathroom amenities are really lacking - one bar of soap and an all-in-soap for hair and face. I’m all for minimising environmental impact but this feels cheap and not useful (so wasted) rather than useful, quality products. Conditioner would be appreciated. Despite connecting to the WiFi neither AirPlay or chromecast worked. Breakfast is okay but you can get much better fare for the same price / cheaper at the local trendy cafes. Not a lot of variety for vegans or gluten free folks. I’ve stayed in mama shelter hotels before (albeit a few years ago) but after this stay I think it will be the last time. The quality is no longer there and the standards feel more budget than boutique or playful - despite the price being on the higher end for hotels in Lille. You can get better for your money in Lille - I wish I had booked somewhere else for my trip.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a shorts stay.
Stayed 1 night in Mar 2025

8/10 Good

Eóin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely art type hotel. Nice decor - very friendly staff. Parking can be a nightmare. Limited spaces - tricky to know if spaces are available before driving into tight parkade.
Stayed 3 nights in Aug 2024

10/10 Excellent

EB

Stayed 2 nights in Nov 2024

10/10 Excellent

Liam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michaela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Mama!

A great edgy hotel. Loved my stay. The breakfast was great as well.
Stayed 2 nights in Oct 2024

8/10 Good

Cara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located. It's got a nice bar/restaurant and a trendy feel to it. I found it mostly to be a well sound proofed hotel, quiet and peaceful, until the Saturday nigtywhen the bar had a very loud dj set until midnight.
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Stayed 1 night in Aug 2024

2/10 Terrible

Sophie

Stayed 1 night in Aug 2024

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Unique, quirky hotel very close to Euralille.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
got an upgrade, very nice
Stayed 2 nights in May 2024

2/10 Terrible

LARA

Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities

Fab stay

Great hotel, great location, great bar, great staff. Only one complaint room was too hot.
Stayed 3 nights in Jun 2024

10/10 Excellent

Amy

Stayed 1 night in Jun 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, comfy beds and was lovely and clean. Only downside breakfast is expensive
Stayed 2 nights in May 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Can hear the music in the restaurant in the night from room in the 2nd floor.
Stayed 1 night in May 2024