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 Lille •1 Room
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Novotel Lille Centre Gares

4-star property
49 Rue de Tournai, Lille, Nord 044 511 21 42
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4.0 out of 5
Very good!
See all 6 ebookers Reviews

"I thought this would be one of those faceless chain hotels but was I totally surprised. We were en route elsewhere and Lille made a good pit stop so ... " More

By a verified traveller on Mon 31 Jul 2017

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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 83* Per night/room 16 Jun - 17 Jun

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Novotel Lille Centre Gares, you're just a quick walk from Zenith Arena Concert Hall. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 4-minute walk from Zenith Arena Concert Hall and 7 minutes by car from Pierre Mauroy Stadium
  • Pets welcome for a fee

Novotel Lille Centre Gares ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Lille Centre Gares

Everyone (4) Couples (1)
5 out of 5

Truly fab hotel, close to the City centre

Pros: Good location, good price, great breakfast.
Cons: Not a lot!
Location: It is quite close to the 2 train stations, so well located. Lille is small enough that everywhere is walkable anyway.
I thought this would be one of those faceless chain hotels but was I totally surprised. We were en route elsewhere and Lille made a good pit stop so I picked one of the reasonably priced hotel as we were not intending to stop for long. The hotel lobby is decorated in a fun style, and very user friendly. The room was neat and comfortable, with tea/coffee making facilities. Bathroom was spacious and functional, with a good shower and tub. Breakfast was the best thing though - so much choice! You could even fry your own egg in a little saucepan. Check in and out were easy and hassle free. We thoroughly enjoyed our stay.

Posted by , from London on 31 Jul 2017

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4 out of 5

1st visit to Lille

Good location & easy walk into centre. Parking was good & nothing to do with hotel but people sleeping on streets adjacent to hotel is a little off putting, I guess that comes with a big city. Staff pleasant & we ate out for breakfast which give us a better experience of the French cafes.

Posted by on 27 Jul 2015

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5 out of 5
Personnelle au petit déjeuner très attentionnée

Posted by on 14 Jul 2021

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Comment from Hotel Management

16 Jul 2021 by Paula

Cher client, Nous vous remercions pour le feedback laissé suite à votre séjour au Novotel Lille Centre Gares. C'est avec plaisir que nous recevons vos compliments, qui seront partagés avec nos équipes. Dans l'attente de vous revoir lors d'un prochain séjour à Lille. Cordialement,

3 out of 5
Accueil et amabilité de la réceptionniste, chambre spacieuse mais pas de vrai machine à café, pas de verre mais gobelets, pas possible s’ouvrît la fenêtre, pas de lait pour je corps

Posted by on 12 Feb 2020

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Comment from Hotel Management

16 Feb 2020 by Paula

Cher client, Nous vous remercions pour le commentaire laissé suite à votre séjour au Novotel Lille Centre Gares. Nous nous excusons pour la gêne que la fenêtre défectueuse ai pu causer à votre séjour. Lors d'une prochaine fois, n'hésitez pas demander à notre réceptionniste de vous changer de chambre. En ce qui concerne la machine à café et le lait pour le corps, ceux-là sont présents en chambre Exécutive. De plus, des gobelets sont mis en chambre à la place des verres afin d'éviter les accidents en chambre. A nouveau, nous vous prions de bien vouloir accepter nos sincères excuses et espérons vous revoir lors d'un prochain séjour afin de nous faire rattraper. Cordialement,

5 out of 5

Hôtel très accueillant, proche de la gare

Personnel à la réception adorable, chambre spacieuse et confortable.

Posted by , from Paris-14E-Arrondissement on 12 Feb 2018

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2 out of 5

Poor service.

Poor service. I left my suitcase in the area reserved for that and when I came back to get them and go to the train station, there were nobody at the desk. The 2 guys in charge were both outside smoking. I had to go and fetch them !

Posted by , from Marseille on 30 Jul 2017

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About the Novotel Lille Centre Gares

Location 49 Rue de Tournai, Lille, Nord 59000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 161 square feet (15 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the family-friendly Novotel Lille Centre Gares. This 4-star Lille hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 7 levels
  • 161 sq ft of conference space
  • 15 sq. m of conference space
  • Built in 2001
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lille (XFA-Lille Flandres Train Station) (1.2 km / 0.7 mi)
  • Metro station: Mairie de Lille Station (0.4 km / 0.2 mi)

Room Amenities

Novotel Lille Centre Gares offers 96 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Novotel Cafe – On-site restaurant. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10.00 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.50 per person
  • Nearby parking fee: EUR 20.00 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lille Centre gares
  • Novotel gares
  • Novotel gares Hotel
  • Novotel gares Hotel Lille Centre
  • Novotel Lille Centre
  • Novotel Lille Centre gares
  • Accor Lille Centre Gares
  • Novotel Lille Centre Gares Hotel
  • Novotel Lille Centre Gares Hotel Lille
  • Novotel Lille Gares Lille
  • Novotel Lille Centre Gares Hotel
  • Novotel Lille Centre Gares Lille
  • Novotel Lille Centre Gares Hotel Lille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.